Shopped there for years, never going there again. Don't take your children there!!!…read more While looking at fishing poles and reels to buy myself for veterans day, my two daughter's were walking around excited to look at the new store I'd never taken them to before. They had walked upstairs thinking it was apart of the stores selection, upon seeing it was full of boxes they walked down and came back to look at the knives near the reels I was looking at. A man that worked at the store ended up approaching them soon after, asking them if they had gone upstairs. They answered yes and explained they hadn't seen the signage stating employees only until they came back down as it was poorly placed against the wall near the stairs and barely visable. He then insinuated they stole and made a show of saying he would check the cameras. Once I stepped in and said my children aren't thieves he then double down and said that they had cameras. I left infuriated leaving behind a 200 dollar purchase with a bad taste in my mouth, safe to say I will not be going back.

Absolutely had a fantastic experience here. I was recommended to come here by my mother in law who…read moresaid all the locals go there for fishing gear. I am just starting my fishing journey and was going to have one of my experienced friends join me on a little shopping spree. We are still going to do that shopping trip but I wanted to get a head start. My goal was to go in and buy a tackle box. Each person I saw smiled and waved. One of the sales associates noticed my perplexed look on my face when looking for tackle boxes and asked me if he could help. I explained I am new to fishing and I am starting with trout fishing. This gentleman immediately gave some tips on tackle boxes and walked me through some gear ideas. He had me hold a rod and was showing me how strong it was if I had a fish on there. He was really patient with my questions and when another customer saw him, that customer was like "you sold me my first fishing license years ago" (I think he says 20 years ago to be exact). This associate name is Glen and let me tell you, find Glen because he will take care of you. I ended up purchasing a tackle box, a rod and reel. When I went to check out, the cashier was friendly and reminded me to take my receipt in case I needed to return something (thanks for looking out for me). Finally, when I went to get my fishing license, the associate lady (her name escapes me at the moment) was super friendly and after we talked about my journey into trout fishing, she showed me some good stuff that she uses and I bought that too. I would say, the employees that I encountered loved what they do and gave exceptional advice. Whether you're new to fishing or experienced, this is the place to go. I can't wait to come back as a I continue to grow my supplies. Thanks for the great experience!!

After reserving an item and then requesting it be cancelled by email, I went to the store a couple…read moredays later and the staff member in the store reported they were unable to cancel my reservation per policy. I paid $50 for an item I did not take with me and they did not refund. If this is policy, that's understandable, but it should be included in the reservation of when it should be cancelled by to get the refund. This occurred for my friend as well. Additionally, they did not answer their email when I made the request for cancelation in the first place and did not answer the phone. They want you to text the number but took several hours to respond when a phone call could have been the much faster response.

Came by for glacier glasses that we forgot at home and left with the glasses and some advice from…read morethe shop owner. Great for last-minute gear.

Purchased a camper trailer on clearance in April back in 2023…read more We have had many issues with the camper. The first time we took it out, all the batteries were dead and we brought it into the shop. All they did was charge it. Next time we took it out, the battery was also dead again. When they did an initial inspection, they found nothing wrong with the rv. We finally called to service the rv in July after we were unable to get power to the rv through a power outlet. Something was drawing all the power out. Turns out there was an issue with the electrical system. Seems like the initial inspection they did was not thorough. Luckily it was going to be covered by manufacturer warranty but it took over 2 months to get the warranty to be approved and for all the repairs to be done. By the time it was finished, it was already September and almost time to winterize the rv. It really foiled our plans. The customer service is deceiving. They were friendly and helpful until after we purchased the rv. They don't really care after the sale was done. It was also our first ever rv purchase so this left a negative impact on our whole rv experience.

Mark sumner manger is rude doesn't respond to emails they claim they did a thorough inspection of 5…read moreth wheel I have had leakage even in the area they claim they replaced an resealed sent an email to let him know an he never responded

Worst experience ever: visited the store last week to purchase items that were in the sales flyer…read more Two of the items weren't even on the shelf, of the three items I purchased, two had the wrong price in the system (which the employee had to have help fixing), and the employees had no idea where to find things. When I was sent to pickup, no one even appeared to help me. A visit that should have taken me 15-20 minutes in/out took 50! Will never go to this store again. Ever!

Good products but the worst customer service. No one answers phone. No one at pickup bay. 50% of…read morethe time there is no one to load orders or even talk too.

If you're the kind of person that enjoys horsing around, this is your place. Apparel, Tack,…read moreBreyers, Boots. They've got something for all the horse people in your life. Yes, some things are on the spendy side, but you know what they call the green stuff that horses eat, right?

The two gals (one older, one younger) were incredibly helpful and kind and patient in helping me…read morechoose boots I can use to ride and dance in. The boots are working out great so far and I'll definitely return for my next pair even though it's a long drive from home!

Let's say Walmart, Cabela's and an army surplus had a crazy 3 way and made a baby. Now this baby…read moremay never know who his pappy is. But you know for darn sure that baby came from love, acceptance and exceptional customer service. And times are different now. I saw on discovery channel and baby that had 2 biological dads!? Like a cat !?! Wow....Axe and Reel. You little 2 daddy miracle.

I called asking about snap on bindings, Collin set them to the side for me and when I came in he…read moreremembered me and had it ready for me to try on. He put the bindings on for me and taught me what he was doing, amazing service. Collin is amazing!! Prices are very reasonable! 10/10

Colin went above and beyond the normal customer service experience. I got my bike back in tip-top…read moreshape with very reasonable prices. Highly recommend this store if you have any bike repair needs.

I've been meaning to write this review and just got around to it. The staff here are THE best…read moreperiod. The First time I came in I needed a box to ship a snowboard, I assumed I would have to buy one, but they looked for me but couldn't find a specific snowboard box so brought me out some ski boxes tape and scissors! Mind you I had never been here or shopped here before I couldn't believe how gracious they were! Not to mention I had a friendly dog hanging around as I was building the box! So rad! The next time I had to sell some of my gear to pay a bill and the guy working in the gear section could feel my pain and gave me a really solid deal that he really didn't have to! This place is special In Bellingham and the people who work here have to be the best spirited team in any shop around town. So that being said if you want to have a good day looking for gear or selling or buying gear by a crew who truly cares your only place to do it is here. Thanks again. Mark

Wow, I was having problems with my new ski boots fitting properly. Megan took great care in…read moreadjusting my boots to my feet! It was well worth the cost. Megan's knowledge of the anatomical and physiological aspects of my feet was impressive. Go Megan!

This store was really clean. I had to buy rope, which they had. I found the perfect size without…read morea tag. They wouldn't let me purchase it because they couldn't match the rope color in the computer. The manager should have overrode the color, since it was a clearance item. Other than that, the prices were okay. I would recommend having a look.

Had a terrible experience here trying to purchase a bike. Went in and took my time in the store to…read morebrowse research and decide on a bike only to be told that I couldn't buy it until a manager showed up with a key and that wouldn't be for another 3 or 4 hours. What a waste of my time and specifically drove out of my way to go there.

Awesome shop with knowledgeable guys who go out of their way to help customers. Great shop for…read morehunters.

Dropped my bow off and they custom made and installed a new string, peep and sight in less than a…read moreweeks time. Brought my son in to pick up my bow and they took the time to get his bow tuned to him. They figured out that his sight was mounted in the wrong available holes, which is why he was out of adjustment. I had just purchased the bow from a pawn shop. Now he's dialed at 40 yards!