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Hidden Valley Care Home

2.5 (2 reviews)

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4 years ago

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ACE Home Health Care & Hospice

ACE Home Health Care & Hospice

3.8(31 reviews)
1.4 mi

I have nothing but positive reviews for this establishment. My dad was sadly diagnosed with stage…read moreIV bladder cancer. Once treatment was not an option he was referred to home hospice and they quickly enrolled him and began providing comfort care. They made sure he had all the equipment he needed to be comfortable. This included medication, O2, bed etc... Unfortunately my dad passed away within 2 weeks of home hospice but I believe he died comfortably and with no pain. They were always responsive when I called and when my dad passed, they helped me give him his last bath. In these tough times we think that we are the only ones that need attention, I get it, I've been there but they did a marvelous job and I'm pleased with the support we received. Thank you all!!!

If I could give 0 stars I would. My mom received a referral after a hospitalization and discharge…read moreon a Wednesday. The intake nurse called me on Friday and left a voice message that she would like to see my mom the following morning. She also texted me at the same time. I immediately called my mom to confirm and called her back in less them 10 minutes. No answer so I left a voice mail and a text to confirm Saturday. No response even though i returned the message immediately. The following evening she text again asking to come on Monday. I left a voice message and asked her to call me to schedule to avoid another miscommunication. No reply ever. My mom never got the home health she was ordered. No follow up whatsoever by the nurse or the company. It's a good thing I am a proactive daughter and followed up right away with her primary care physician. A more vulnerable patient without an advocate would be left high and dry.

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ACE Home Health Care & Hospice
ACE Home Health Care & Hospice
ACE Home Health Care & Hospice

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Assisting Hands - Danville

Assisting Hands - Danville

5.0(2 reviews)
12.8 mi

Alyna Rizvi is the owner of Assisting Hands. I have been using this business for a few months…read more The caregivers are excellent; caring, knowledgeable, supportive and friendly. They do what it takes to keep the patient comfortable. The owner, Alyna, is efficient and returns my calls in a timely manner. She always works hard to assign a caregiver whenever I need one for my husband. I highly recommend this business if you are in need of caregivers for your loved ones.

Assisting Hands came right when I needed it the most. I have been caring for my 93-year-old mother…read morewho suffers from Alzheimer's for the past 4 years. Her condition has deteriorated to the point that I was reaching burn out and needed some additional help. After speaking with owner, Alyna, she scheduled a time to meet me and my mom on the same day. That was the day when she was able to witness one of her combative moments. Realizing how important it was to provide some assistance, she went through the intake process to assess my mom's needs. I requested a Spanish speaking lady and she immediately got to work on her research. About 2 weeks later, she had the right person for me, brought her to our home to introduce her and get her started. My mom was not eager to have a stranger come to take care of her and, needless to say, we had a very difficult first day. However, Maria showed great patience, a very caring and calm attitude, followed all my instructions, and little by little she won her over! We just finished our second week and so far I'm very happy with the results. The bond between Maria and my mom is getting stronger and we keep making progress. I'm so relieved to have and extra pair of hands that will help maintain my sanity! Thanks Alyna for being there for us!

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Assisting Hands - Danville
Assisting Hands - Danville
Assisting Hands - Danville

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Excellent Care At Home

Excellent Care At Home

5.0(1 review)
1.7 mi

The name says it all! We have used this wonderful, local caregiving service for my elderly mom for…read moreover 3 years. At first I needed just a few hours several days a week of relief/support with light housekeeping, daytime supervision, medications and meals. By last October my mother's mental and physical health was deteriorating to the point where she could no longer be safely left alone and I was worn out, so we made the transition to 24/7 caregivers. It was easier than I'd anticipated and has been a huge relief. Francis and his staff are unfailingly responsive, friendly, reliable and know this business inside out. He "got" my mom immediately and has been terrific at selecting caregivers that provide a good match for her. EC@H offers time block options, flexibility, pricing and hand-picked caregivers that you can't get with a big national company (we tried one for a while--lots of billing errors, difficult to communicate with, not very carefully screened caregivers!). Our caregivers from EC@H are wonderful: respectful, kind, careful, well-trained. They've followed "to a tee" the COVID protocols set by Francis throughout the pandemic. I'm so thankful for their sacrifices to keep my mom safe! My mother has gone from initially rejecting the idea of "strangers" in her home to accepting and actually thriving on the daily routine, stimulation and loving attention! I can't recommend Excellent Care at Home highly enough!

From the owner: Heartfelt and Supportive Care at All Timesread more

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Excellent Care At Home
Excellent Care At Home
Excellent Care At Home

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Hidden Valley Care Home - homehealthcare - Updated May 2026

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