Wonderful upscale resort nestled in the Great Smokey Mountains. The amenities are superb and the…read morefood at their restaurant is delicious! The hotel is GORGEOUS and styled so well. Upon our arrival we were greeted by friendly staff that helped us check in and arranged to have our baggage taken up to our room. They do offer valet parking and complementary self parking. They have an indoor pool, outdoor pool, fire pits, arcade, gym, spa, and even complementary s'mores in the evening. The service and staff were all wonderful! You get free preferred parking at Dollywood and timesavers for everyone in your party. 5/5 Star experience - we will 100% stay here next time we are in the area.

Earlier this year, my friend and I stayed at Dollywood's DreamMore Resort in Pigeon Forge and I'll…read moresum up my experience - short and sweet: genuine southern hospitality. The resort is in the mountains, a few minutes from Dollywood. It's clean and rustic but elegant - think Dolly Parton's style and touch. It's family oriented so it's cozy, not really flashy. I bet during the holidays (now) placed is decked out. Kudos to the staff. From checking in, to dining all the way the family activities (smores), everyone was friendly, helpful and genuinely warm making people feel welcome. Service wasn't feigned or scripted - it was real and even when it was busy, the staff took care of business. Room was comfortable and clean. Not extravagant - think Southern charm. Bathroom wasn't cramped, water pressure good and temperature nice and hot. Quiet (we had a corner room) and we couldn't hear anything. Not even when neighbors opening or closing their door. Even had a workspace if you were working while you were supposed to be on vacation. Amenities included shuttle to and from the park. Pool and Spa (didn't partake). Went to the bar/restaurant - see other review and an on site convenience store. Free parking. I'm sure there are more but that's just all that comes to mind because we were for the park. That's also in another review. Anyway - to sum it up, it's not quite a luxury resort - but a place that offers heartfelt comfort wrapped in Southern Hospitality. If you know Dolly's story, it kinda captures her spirit - warm, sincere and touches of joy. It's a definite "yes" if I needed to pick a place to stay when back in that area, even if I weren't going to the park.

This was the perfect spot for a weekend getaway for our young kids…read more The first day was super packed, so I'm going to guess this place does get pretty busy, but most of the time it was pretty dead. Note there are no in room coffee makers or microwaves. We brought our own coffee maker, but the microwave was all the way down the hallway which was inconvenient. Overall, you get what you pay for, and this place is definitely worth the money!

We visited during the off season, right after New Year's Day, and the waterpark wasn't open because…read moreit's an outdoor waterpark. So this review is for everything except the waterpark. Country Cascades Waterpark Resort is an extremely family-friendly hotel in Pigeon Forge. From the moment we checked in until we left, we were surrounded by friendly people who made sure my family was comfortable and had lots of fun. This hotel has themed suites for families! We stayed in one of their treehouse suites, which has two sets of themed twin bunk beds, as well as a king-sized bed in the main sleeping area. The twin bunk bed area had night lights and a TV in the treehouse nook. My kids were delighted to find a treasure hunt inside our room: a safe full of goodies that they could only unlock once they found all of the clues around the room. We probably could have spent the whole day just having fun inside Country Cascades, even without the waterpark. Inside the resort, there is a bowling alley, arcade, rock climbing wall, gemstone mining, and a gift shop where you can build your own stuffed animal. Kids' activities happen throughout the day, so there's always something to participate in. Plus, the hotel has its own ice cream parlor, pizza restaurant, candy and popcorn shop, coffee shop and breakfast restaurant. Not to mention the waterpark, when you visit during the summer months. Country Cascades is an all-in-one place to stay and play. Country Cascades has its own breakfast restaurant in-house called Granny Cluckets. There's no menu -- instead, the restaurant serves a "family-style" all-you-care-to-eat breakfast skillet, and the table shares all of the food. You're served a big skillet of scrambled eggs, bacon, sausage links, country potatoes, waffles, and biscuits and gravy. Orange juice, water and coffee are also part of the breakfast. One serving is a lot of food for a family of four, but if you're very hungry, you can ask for more and they will give you more. We ate breakfast at the hotel restaurant each morning, and we all agreed that it was a good breakfast. The room was very clean, and although they don't do a full room service, they do take out the trash and replace your towels each day without you having to ask. The one thing that was irksome is that the gym in the hotel is just a treadmill, a stationary bike, and a weight machine. It's very small, and also, they don't allow access to the gym until 7 a.m. That's late for a person like me who needs to rise and grind before her family wakes up! Oh well. I made do, but it would have been nice to at least have an elliptical and 24-hour access.

We spent our anniversary at BlackBerry Farm and had the most wonderful time. Farm to table dishes…read morefor all three meals is something I could get used to. The beautiful fresh produce complimented the expertly cooked and seasoned proteins. There wasn't a single thing we ate that we didn't enjoy. In between meals, we made sure to stay active to earn our appetite. The property offers access to great trails in the Smokies which we took advantage of as well as a lovely outdoor pool with a view. The room itself was pleasant as well. It was hard to leave the luxurious king bed every morning. The heated floors in the bathroom and the comfy sitting area made our Holly Springs cottage suite the perfect home base. We were also assigned our own golf cart to get around the property (although we chose to walk mostly to take in the views). Service was top notch and the staff were wonderful. Every evening they surprised us with a little treat for our anniversary which was very thoughtful. We couldn't have asked for a better stay!

We have talking about BlackBerry Farms for years and that we needed to go. We knew it was…read moreexpensive, but the recounting of our friends kept drawing our interest back in. We decided to take the plunge and we are so happy we did. It's a 3 night minimum and frankly a great idea to take it all in. We enjoyed the following activities ; Fly Fishing, wine tasting , the spa , a farm tour , & tomato tasting. All were spectacular and unique to themselves. The culinary experience is nothing short of a Michelin experience for dinner. The price is all inclusive , sans your alcohol. The service is world class and the staff makes you feel so welcome. Whether it's a special occasion or a bucket list item , I would say it's a must in your lifetime !! Side note- We thought this would be a one and done. However, the level of experience and ability to unplug was extremely therapeutic. Hope you enjoy the review by LIKING it and sharing feedback :).

This place is great. From the location to the construction and design choices. Well appointed for a…read morecouple or family. we loved our stay and will definitely stay there again.

From the owner: Discover the world's first interactive treehouse resort, nestled within 40 acres of breathtaking…read moreSmoky Mountains terrain in East Tennessee. Offering a vacation experience unlike any other, our resort is perched upon two championship golf courses, affording guests panoramic views of the pristine fairways, majestic mountains, and the tranquil Little Pigeon River. Whether you're a family, couple, or group, our mission is to transport you back to your childhood treehouse adventures by providing an immersive and playful vacation filled with fun, luxury and complete relaxation.

Very spacious house to rent. The kitchen was amazing lots of dining room area for the entire…read morefamily. Lots of amazing balcony to see all of the valley. Lots of parking. The only downfall is they should invest in mattress covers on the mattresses. Cause when we get ready to leave the mattresses are full of undesirable spots..

We've been staying with Outrageous Cabind for over 20 years (before it was Outrageous.) This was…read morewhere we spent our honeymoon (well Gburg actually - in an old run down cabin that wasn't theirs). I don't even know if this place was around then. That was 41 years ago but we spent time up here for our 40th anniversary this year - using them exclusively since we found them about 20 years ago. I think the ownership went thru change since we've been coming here but we exclusively and use them at least 3-4 times a year. Their special for last minute trips is incredible. After 20 years, 3-4 times a year (so we've stayed in most of them), each one has always been clean as a whistle. We have figured that we have stayed with them over 60 trips. At least. We've never stayed with anyone else the past 20 years! Our favorite place is at the top of the mountain at the water tower. However three of the four we always stayed at and liked the best, all but one was burned down in the Gatlinburg Fire of 2016. It burned down to their concrete footprint. They finally got one of them rebuilt and just opened back up so we are leaving Friday to go there. It's at the very top of the mountain and you can see for miles and miles. Yet it is only 5 min from the Parkway, behind Dollywood. You would think a cabin on the to of the mountain with its incredible view would be miles from the Parkway but it's only a short 5-8 minutes. I can never praise their staff enough. They are awesome people to work with. Some of our favorite restaurants we never miss are the Applewood for bfast, Guy Fieri's restaurant and arcade ( this is awesome and relatively new and great to go because there is a Crumbl and Ice Cream shop next door that are for that sweet tooth we always seem to get worse up there), Chop House, Cherokee Grill (Gburg), Ogles Farmers Kitchen ( I think this is the name. It right close to going in for Applewood. We've just recently found this and have been multiple times), The Pottery Barn Cafe is usually our first place we hit coming into town. There is also Paula Deens, Chop House, and Johnny Carino's. This is just for starters. Stay here and you won't regret it!!!

We enjoy going to Wilderness of the Smokies in Pigeon Forge Tennessee. I don't understand the…read morereviews about the room not being clean because our rooms are always clean and comfortable. The indoor waterpark is nice. The fact that you can use the kitchen to cook meals when you don't want to eat out is a perk. Just remember if you go to a timeshare meeting you have 3 days to rescind a contract if you need to do that per Tennessee state law. I would write a letter to do that immediately if you feel you made a mistake. The internet has examples of rescission letters and then deliver it back to their office immediately. Send an email for proof of the letter to the office.

Been here for about 5 hours but this is what welcomed me to my room. And to think I was asked to…read moreattend another presentation to buy into the facility. They obviously care about the impression you get upon your arrival.

Staff was awesome. Room was very clean. That's what I'm…read moreparticular about. Clean room is a must. And this was spotless. Definitely recommend. Perfect spot in Gatlinburg.

If you plan on walking everywhere, stay here! It's the perfect location to walk downtown and to go…read moreto Anakeesta. If you need to get out of the parking lot, leave REALLY EARLY. It's a nightmare to get out. They block off a gazillion spots for valet parking which is quite annoying. Our room was nice and had no issues. We didn't use the pool so cannot comment on that. Their gym is super tiny with very little equipment so we didn't workout the days we were there except to run outside. We went to have a drink in the bar one night after coming back to the hotel. The bartender (Samantha) looked at some guy at the bar when we sat down and said "what time is it?" We felt unwanted and rushed so we paid for Our drinks and immediately left. That put a very sour taste in my mouth. When you check in, look for ROBBIE. She is so sweet and gives you lots of information.

After having to leave another cabin we had booked through Timber Tops/Amazing Views cabins ( do not…read moremake the mistake I and many others have made feel free to look up my review )...I was scrambling to find somewhere to stay that wasn't going to cost twice what I was already out. I was getting overwhelmed and upset, this was supposed to be a fun, short stay that was getting over shadowed by an unscrupulous company and a misrepresented and poorly maintained property. Then Ginger answered the phone at Oak Haven like she was manning the phone for the Lord's personal office. She found an available unit with the bedding we needed that she could offer the best rate on for same day check-in. And did it all with the sweetest, kindest and most helpful demeanor. And seemed genuinely interested in helping us get out of the dilemma we were in at the current cabin we'd rented elsewhere. She was a Godsend in a wretched moment where I was ready to pack up and head home! She assured us their office was open for check in til 10pm so there was no reason to change our days plans and race over. We loaded up and went about our day trying to forget what had come before. When we arrived we were met by Josie I believe her name was? I was a lot calmer and not as desperate by this time so she wasn't blazed in my mind quite the same way Ms Ginger was, but this young lady was equally delightful! And.. as a 50 yr old female I feel ok saying it was very refreshing how she was dressed and presented herself! She boosted my hope in younger people! Anyhow, obviously their customer service was a delight..you arrive and the office is at the foothill of the entrance to the resort.. a quick stop for check in, meet their delightful staff- heck grab a fresh coffee, its there! They have a map of the resort, they'll highlight the best path to get to your cabin! The gated resort has a pool, an arcade I believe and a playground maybe other things but we were already pretty planned out. Arriving at the cabin...1st thing we saw was a hard lined propane gas grill, no worries about providing your own tank or running out half way through dinner... and there was a charger by the porch for an electric vehicle. The cabin itself, #54 was a 2br..the entire upstairs was a bedroom w 2 queen beds and an full bathroom. Down stairs was an open concept w a living room, a game area with a retro arcade console, pool table, foosball, board games, extra couch seating - kitchen complete w everything needed large seating area, washer/dryer and a large master w a king, a soaker tub and an en suite bathroom with walk in shower. The screened in porch had lots of seating options, a full patio table rocking chairs, 2 porch swings, lights, ceiling fans, a large hot tub w steps and a handle, and towels hanging by the hot tub!! The beds were all comfortable, everything worked as expected, there was an abundance of towels and kitchen linens, they had after hours emergency #s posted for maintenence emergencies. The resort itself is lovely and is built around a mountain side... the drive through it isn't treacherous, but is steep in areas and might need to be a consideration if you're coming in a winter month, there also wasn't any splendid views to be had other than the beauty of the surrounding area, which has been well preserved and cabins positioned in a way to still seem remote and private. I can honestly say for future visits to the area, Oak Haven will always be where I check out 1st. I truly appreciated all they did to salvage our stay! Thanks so much!

Stayed Oak Heaven for a 4-day golf tournament. The cabin was new and had a coke memorabilia theme…read morewith coke collectibles in every room. The cabin had pool table, full size pac-man machine, and hot tub. The check in and check out process was simple and flawless. Easy access to the main drag and everything from Sevierville to Gatlinburg. The rental prices were reasonable too.

Me and my boyfriend stayed here for four days during the week after Christmas. Found this place…read morebecause I wanted a bed n breakfast & this was the closest I found. It's unfortunate what happened with the fires back in 2016 but the business keeps on pushing through. They still have a decent amount of amenities even without the other spaces they had offered before the fires. The rooms are a decent size, especially for two people. They offer a full sized kitchen which was nice so we didn't have to eat out every night. The balcony is cute & have great views of mt leconte. The bed was comfy & everything was clean. They had plush robes in the closet which were super comfy & great to put on after a hot bath in the spa tub in the bathroom. They also maintain hiking trails right by the lodge & they had a nice set up by the creek, there was a bathroom down there & a fire pit and lots of chairs set up. The lodge is only a mile up the road from downtown & the national park entrance so it's in close proximity to alot of great things. The only issue we ran into was not enough parking but we made it work. Overall had a great experience here & would definitely stay here again.

I took my mom here for her 75th birthday in May of 2018 and had a delightful time. The location,…read morelooking south towards the Great Smoky Mountains National Park was peaceful, and even though it was a short downhill drive to Gatlinburg, it felt like it was miles away. We were greeted by one of the managers when we arrived who made us feel welcome. While there is not daily housekeeping, we had more than enough towels (and coffee pods!) for our three night stay. There was a fire through this area back in 2016. There is no sign of the fire in the remaining lodge building. Off to the side, up a hill, are the foundations of former their lodge buildings and restaurant. The view to the south includes some burned trees in the distance, but I found that it didn't take away from the ambiance. Due to the fire, the does lodge have a more remote feeling due to the lack of telephone, cable, or internet. We didn't miss any of these, and we had reasonable cell phone reception. I look forward to seeing the lodge thrive again and wish the owners the best in their continued renewal.

I cannot say enough good things about this place! We stayed in "Lake my Day" (LOVE the fun names…read morethey give the rooms) Our room was spacious, clean and comfortable. The bed and bedding were absolutely luxurious! Our own private deck with a full size, well functioning hot tub was why we rented this place to begin with. And it did not disappoint. Our hot tub cover was done, water logged and difficult for one person to take off, but thats fixable.... And did not deter our enjoyable time at all. We star gazed from the hot tub. The morning was just as good. I got up at Sunrise and sat in that tub water the wild life. The small villas have privacy screen walls for the decks. The two end units are more open without privacy screens on the corners. There is a one time cleaning fee so if you stay more than 1 night, the cost is VERY affordable. I very much wish we had just rented this place the WHOLE time we were in TN. I am sad to leave. This was a perfect jumping off ground to the Great Smokey Mountains and Knoxville. The owner was delightful, easy to work with and i am thrilled they bought this place 3 years ago. Anything i can do to support this hard working young family, i will do. Stay here. Its GREAT!

My family and I spent a week on your property. When we arrived on Day 1, our room 23013 was…read moreabsolutely gross. The entire room looked like it had not been clean in months!!! Our bed sheets had blood and pubic hair all in it!!! Wristbands are joke, were told you could scan them every where you go to make buying food and all easy, not the case at all!!!! Staff unfriendly and did nothing to improve our stay. Outside water park closes at 7pm, so disappointing!!! You have to show your id every time to get a drink at bar, even when are sitting right there, and can't walk 2 drinks at time to a table even if bartender can see you!! Horrible place, don't waste your money!!!!!!