Originally, we had booked a cabin a little over 3 months in advanced.
About 3 weeks later, I was contacted and told that the original cabin was "no longer available for rent".
They automatically substituted a cabin for me but Honestly, even though they told me it was "larger" the pictures looked smaller as far as living room and kitchen was concerned. But since we didn't plan on being in the living room and kitchen that much, it was acceptable. They gave me the chance to "find something else" but since the closer we got to the time we wanted to go, the fewer the choices were.
SO we accepted the cabin.
Well, the first night, we noticed that the upstairs TV remote was not working and had dead batteries, And even though we changed the batteries out with some from my camera, it still didn't work. They DID fix that the next day.
However, we told them EVERY DAY for THREE DAYS that the Hot Tub was VERY LOW ON WATER.
It didn't even have enough for the suction port to recirculate the water.
It BARELY had enough to turn on the jets AFTER 2 people got in the tub which subsequently raised the water lever JUST enough to work right.
As of our departure, it still had not been filled.
Towel service is optional...
You have to take your dirty towels to the office for exchange.
That was not told to us until the second day when we came back late at night and found that no one had brought us towels or made the beds..
Again, not a big deal IF...IF we had been told in advance about these options..
I'm not sure about the Towel service having an extra charge or not.. I didn't ask.
All in all, nice quiet cabin in the middle of no where and took 15 minutes to get there on those winding roads from Pigeon Forge area. Late at night, not fun at all. read more