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    Hidden Horse Ranch

    5.0 (5 reviews)

    Services - Hidden Horse Ranch

    Pet sitting

    Buyer's agent

    Listing agent

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    3 years ago

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    A L Animal Care - We provide pickup and delivery services.

    A L Animal Care

    (26 reviews)

    Laura is amazing! My puppy is knocked out every time she comes home from playing so hard. Everyone…read moreis always so friendly and ice when they bring her out. I love bringing my dog here

    NEVER again will I bring my dog here. The lack of communication is pathetic. They do not answer…read moreemails, never answered my VM to confirm the boarding booking that I made. I finally texted after waiting a day for a return call. The excuse was that she was having phone difficulties!!! Don't believe that one! When I did call, after leaving 2 emails, Laura answered. She told me that my dog did not need to come for an evaluation which I thought was odd as most boarding facilities require that to make sure your dog gets along with others. Was told that she would contact me a few days before hand and never did, that's when I started calling, and texting. Upon arrival as a first time customer their was no direction as to how to even enter the facility. So here I am in the drive way texting again to let them know I'm here. A young girl came out, barely spoke to me, told her it was my first time and could I see where he will be sleeping. She had to go ask! Another person comes out and lets me in. He shows me the crates and I was so disappointed. Crates lined up along a dark filthy room. Smelled, dirty, dog hair everywhere! I should of left but I was in a bind as we were leaving first thing in the am and I had no backup! A week later I picked him up and again texting to let them know I was there. My dog came home filthy, smelled and half of his food was still in his container which obviously was left outside as it was covered in dirt. Your website and other reviews say that you send pictures throughout their visit, I received nothing! I also feel that as a first time customer that the owner would at least greet me at some point. Very poor business etiquette

    Camp Run-A-Mutt Point Loma - My pup loves coming to camp!

    Camp Run-A-Mutt Point Loma

    (414 reviews)

    Midway

    My fiancé and I are going on a long trip for Christmas and we needed somewhere to board our dog. We…read morewere recommended Camp Run a Mutt to board our corgi. Having heard that they booked up fast for the holidays, we took our dog in early July to have a temperament test which he passed. That same day we paid the deposit to hold our spot at Christmas. I called in November because I had a feeling in my gut something was wrong. Thank goodness I did because when I did call, they told me that they did not have our dog listed to be boarded Christmas week, despite the fact we had already paid a deposit. Fortunately, the worker I spoke to was able to add him to the list. We decided to bring him in again in order for him to get used to camp again before we left for a week. My fiancé dropped him off early, and I began watching the cameras to see him interact with the other dogs. He is a corgi, so he immediately was running around and attempting to herd the other dogs (the zoomies if you will.) Fifteen minutes after my fiancé returned from dropping him off (mind you we were both watching the cameras & seeing him interact with the other dogs) we got a call. They informed us we needed to immediately come and pick up our dog because he was having "anxiety" and "being bullied by the other dogs." They also informed us he was having issues with his recall. (Again we were watching, and while I don't discredit how they felt, it was clear from watching our dog he was merely playing chase.) At that time they informed us that he would not be able to be boarded unless we could come and drop him off for two additional temperament test. Mind you this is three days before we are leaving the country. They also said if our pet sitter who was watching him dropped him off and he did not pass the temperament test on the day she dropped him off, we would need to pick him up. Obviously this was not an option for us as we are literally leaving the country. To say we are disappointed and frustrated is an understatement. Thank goodness, we were able to find a friend to watch our dog for us. It felt as though they truly just wanted to get our money and did not give our dog an opportunity to calm down and get in the groove of being at camp as he was there for less than an hour. It also felt as though they refused our dog because they didn't have enough workers. While I appreciate they gave us a full refund we will not be returning nor can we recommend this location.

    This place deserves zero stars. I have been coming to this place for 7 years with my dog, and…read moreboarding her as well. Can't even imagine the amount of money I've spent here, probably upwards of $40,000 probably even more. Today I had the pleasure of bringing my English Black Lab for a temperament evaluation. 10am was my appointment. The "Manager" was 15 minutes late. They double booked. Let the lady behind me go first for her dogs evaluation (mind you she has not spent a dime here) told me that it would at least an hour to get my dog in.. Like I have nothing better to do. So I left and said I'll take my dog somewhere else, they could've cared less. I don't ever write reviews and it takes A LOT to tick me off. My pure bread Lab has more brains than these two pea heads at the front desk. You should have taken me first (loyal paying customer) and make the other lady wait (not even a customer yet) You just lost a loyal customer of over 7 years. Good riddance. I miss Sheldon.

    Hidden Horse Ranch - realestatesvcs - Updated May 2026

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