1. The Dog Biscuit Inn

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Poway, CA

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The Dog Biscuit Inn

5.0 (9 reviews)
Open • 8:00 am - 6:30 pm

Services - The Dog Biscuit Inn

Pet boarding

Pet sitting

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The Animal Keeper

The Animal Keeper

(274 reviews)

Scripps Ranch

The Animal Keeper in Poway is Wonderful! We have a new…read morepuppy, and her first experience was great! The kindness of everyone is exceptional. We left her a 2nd time, and she was well taken care of. I highly recommend The Animal Keeper!

Please pay attention to the other reviews on this platform with concerns for mistreatment. From the…read moreoutside this facility looked fantastic and I thought I found a great space for our puppy to board and do day care. I booked numerous times over a few months. I would pick my dog up and everything seemed fine. The last time I went to pick up my 7 month olds puppy from boarding, I parked my car and was walking by the fenced play area (which you can't see through). As I walked by, I could clearly hear my dog barking as she is young, just discovered her bark, and probably smelled me. As I walked by, I heard VERY CLEARLY (management) the staff in the yard say in a frustrated voice to one of the dogs (better not have been my dog) "shut the fuck up or im going to kick you". I was furious walking in to pick Kira up and asked the front desk who was out there with my dog stating RESPECTFULLY that if she was threatening my dog like that they needed to bring that staff member out so I could speak to her directly. Front desk said they would speak to her and get there manager. I stated that if she was speaking to my dog I WOULD be speaking with her. Speaking to the manager, he stated that that was out of character for the staff member and that sometimes people get frustrated working with dogs. I left after thanking the manager for hearing what I had to say but not feeling heard whatsoever. The manager texted me a day later not to follow up on that, but to follow up on training I had inquired on. I thoroughly expressed my concerns to him via text, and how concerned I was for the treatment of the animals in there care with these kinds of threats openly in ear shot of customers (what happens behind closed doors?). I never received a response and never received a follow up. That was now weeks ago. My question is, WHY WOULD I MAKE THAT UP? We never had any issues prior boarding our dog there or dropping off for day care, never complained before etc. This was a genuinely shocking experience and I was in disbelief. I would urge you to pick somewhere else. No animal deserves to be threatened like that, empty threat or not.

The Dog Biscuit Inn - pet_sitting - Updated November 2026

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