The employees were great. So efficient and nice. I was in and out in 15mins…read more I used a 50% off coupon for a full conventional oil change, and then added a new filter, my total was $62. It would've been $90 otherwise (look online for those coupons, they're worth it). I will continue to go there!

Oil Change. Quick, professional and reasonably priced service provided. Will be using them from…read morenow on.

Called Gerry for 3 hole service on my 04 Fatboy. He took me in the same day, did a full service…read moreincluding brakes while sharing his knowledge with me and allowing me to assist. I recommend Gerry without hesitation. Go see him!

Gerry has great knowledge. Called him about my motorcycle, he gave me several ideas to try . Said…read moreto call him anytime. I will have no problem brining him my bike to work on. Great customer service.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

Always really good in my book. Relatively quick, honest, and is willing to work with you…read more Keep up the good work, guys.

Rude. Two times I…read morehave made an appointment online in the past (within the past 3 or so years) for things like inspections and received a call that their inspector is not in that particular day and to reschedule. Today I walked in with an appointment that I have made online the week before for an inspection and tire rotation. I received at least three emails of confirmation and reminders. I walked in 10 minutes early to my appointment to Anthony on the phone with someone. I patiently waited. After he hung up he continued looking at the computer screen like I'm not there. Being the respectful person that I am I continue waiting for him to finish up whatever he is doing so I do not interrupt. Finally he says "Can I help you?" like I'm a nuisance. I tell him I have an appointment. He tells me his inspector is booked for the day. Confused, I repeated I had an appointment. He tells me again they are booked and that their website does not coincide with what is actually available. WTF. Meanwhile today is my only day off during the week as someone with a full time job and two young children... and I had planned this entire day out around this. No apologies whatsoever. I can't believe it. I walked out saying "Thanks... for nothing." Because it really was nothing. Unbelievable. Convenience of being near the mall but I will never come back to this location but it's not like they need my business anyway. Luckily there are plenty of places that do car inspections.

My street rod got a flat tire so I visited the Mobile Broadway Servicenter in Garden City. My tire…read morecould not be saved and a new tire would need to be ordered. I needed to get back to NYC so owner Bob drove me to the nearest Lirr station. My vehicle was repaired the following day. I would consider my repair bill fair, and I will use them again.

I have been to the station many times. For simple repairs and more complex. But today something…read morehappened that made me want to comment. I left my mothers car with Ozzie and his crew for what I thought was a brake problem. I called him to see what was happening, and he explained that nothing was wrong. I heard squeaking that gave me, a non-car person, belief there was a brake issue. As he explained to me a car that's not driven very often will develop rust and sometimes sound like brakes I was shocked. He could've taken me for a ride for hundreds, but was honest and forthright. They will have my business for all.

I had a brake job done here! Joe gave me a decent price for the job which I believe was fair! Joe…read moredid everything I asked him to do with my brake job! I also had an inspection done here! Overall they seem friendly and respectful of what I asked Joe to do for my car!

Honest trustworthy owner, been here a long time..he does what he says, does it quickly, and charges…read morewhat he quotes you, very rare these days. Highly recommend after being ripped off and overcharged by Pep Boys twice, come here instead it less than a mile away. I will never go to rip off, unreliable Pep Boys again!

1-5-26. I recommend this place ONLY if you have a Groupon or…read moresome type of discount coupon. They do a marginally fair job although they definitely missed a few spot during the wipe down/drying process.......even after providing the gentleman a more than generous tip. But as the saying goes....."you get what you pay for" so I'm not complaining......just providing an honest opinion. The girl at the counter was pleasant and overall, it wasn't a bad experience.....but I would be annoyed with paying full price (about $35) for the wash my car received.

I was impressed with the friendly staff and the quality of the wash. I have only been here one…read moreother time before, same great service. I like the fact that the gentlemen really take the time with the inside of the vehicle. Most other places I go, they really just do a "quick wipe" of the interior. And really leave all the nooks and crannies, still wet. These guys were quick but paid attention to detail. The establishment offers frequent wash packages and reasonable prices. A full service wash cost me $18.00 . The attached store has car accessories to keep you car smelling and looking neat. You can purchase snacks while you wait. They also advertise oil changes and detailing. I plan to keep my baby glistening this summer, with their help.

So far so good. This place has done my first two oil changes with my brand new Honda and it runs…read morejust perfectly. Their prices are fair and there's always a coupon or other discount to be found, and the service is quick and seems reliable. I will continue to use them as they are close to my home and they don't have simply kids working there like some of their competitors.

What an absolute circus. Easily one of the most ridiculous customer service experiences I've ever…read morehad. I came to Valvoline at 907 Old Country Road in Westbury for one simple thing: an oil and filter change. Instead, I paid $156 and got a performance from a manager named Santos A., who apparently had an extra-large serving of self-confidence for lunch. He handed me a form asking for personal information. When I declined to provide my home address, he made a face as if I were some kind of idiot. When I explained that I'd never been asked for this information during an oil change before, he suggested I must have been going to some small, insignificant shops, while Valvoline was a "serious company." Well, apparently this incredibly serious company can't even find an engine air filter for my vehicle after recommending that I replace it. What a joke. Maybe Santos A. confused me with one of his buddies. I have no idea. But he should save that attitude for his friends, not paying customers. His arrogance was almost impressive. He acted like he was doing me a personal favor by allowing me to spend $156 on an oil change. The actual technicians working on my vehicle seemed careful and professional. No complaints about them. Unfortunately, their manager apparently forgot that his job involves customer service, not showing everyone how important he thinks he is. I normally pay around $80-$90 for an oil change elsewhere, without the unnecessary drama. I don't mind paying more, but at least provide service that justifies the price. This was my first visit to this location, and I left genuinely happy knowing I'd never have to come back. Santos A. managed to turn a simple oil change into a complete clown show. Congratulations. For a company called "Instant Oil Change," making something this simple so unnecessarily ridiculous is quite an achievement.

They broke my nut that holds on to my tire for a rotation. Unbelievable but other than that they…read morehave Mike and he is good. He is the one that changes the filter. He is very good. He worked there for a long time. I seen 5 different crews there and he is the only one that is still there. I take my hat off to him.

Fantastic service every time I come here. Very clear on any issues that they noticed with my car…read more The staff here has always been incredibly professional and friendly. I've always had an awesome experience coming here with them. This is definitely my favorite Jiffy Lube to go for anything. An oil change New York State inspection or anything else that comes up.

I called during the beginning of the week to set up an appointment for an oil change. I spoke with…read moreChate and he helped me set the appointment. I had a few questions which he answered for me. I came in for my oil change and was greeted by a young man who I realized was Chate. He's a very helpful and intelligent young man who is passionate about his job. I will definitely be coming back in the future.. Thank you Pepboys!!

I dropped my car off at 830am for a 9am appointment for 4 tires and an oil change. It's now 3:24pm…read moreand they're not done!!! I got an alert to call bc of an issue and was put on hold forever so I walked in at 130pm (since I work next door) and was told it'll be done shortly so I went back to work to give them over an hour. Now I walked in ready to get in and go home and ITS STILL ON THE LIFT! never again this fucking place STAY FAR AWAY!!!!!!!