Straight forward, no nonsense owner told me want problem was and how much it cost. No game playing…read more I will return

It's always hard to find a great mechanic... I believe this shop is the real deal. Honest and…read moreconcerned with the previous issues the car has had. Drove it home and it feels like a Mercedes should (but didn't anymore until now)! We liked them so much, I gave them our other Mercedes for a check up.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

I've been here twice. The first visit was for a water pump replacement, which was correctly…read morediagnosed and professionally repaired. I thought the water pump repair was a small job, but Hugo patiently showed us that the water pump is internal and requires a significant amount of time to replace. The second job was for replacing 3 engine coils and spark plugs. All the repairs were clearly explained before work was done. Prices were fairly set before work was done. Diagnostics were correctly performed before work was done. They are patient, fair, honest, and very experienced these are the most important factors when considering an auto shop. Look nowhere else, talk to Hugo and get your car problems solved quickly. What I like most about this shop is the texts and updates I got from Hugo. I have never gotten that type of service from any auto shop, or car dealer. I have used the affiliated auto body shop next door and they do good work. The car was detailed and looked better than new inside and out. There were minor trim issues, which were corrected on a second visit. I don't know if they paint on site, but the paint on the door matches very well under close inspection. If you can involve Hugo in your auto body repairs definitely do so he will make sure your work is done right, and fast.

Bought in a stock 2012 Fiat 500 Arbath for inspection. Within 10 minutes of dropping it off, they…read morecalled and claimed it's "too noisy". When the engine is cold it is noisy until it warms up, so I walked back to find out why they could not inspect it: they pointed to a print out of New York Vehicle and Traffic Law Section 375(31). Under New York Vehicle and Traffic Law §375(31), all motor vehicles must be equipped with a functional muffler and an exhaust system that does not exceed the noise level of the originally installed muffler THIS IS THE ORIGINALLY INSTALLED MUFFLER, and no changes were made to manifolds, pipe, exhaust or muffler systems have since it's last -PASS- inspection in NY. There are NO pass\fail checks for exhaust volume in a NYS inspection, so this was their personal decision. I've just moved to the area, and with a family of 5 we have 6 cars which they could have serviced. Now, someone else better will get my business.

Mike's Auto Repair in Hicksville is a long time family owned business. "Gina A." reviewed them…read moreperfectly. We have different cars and over the years have gone to other places. In comparison we have found Mike, his crew and his family, caring, fair to us as customers; and his mechanics, passionate about cars and fixing them. Julia and Ro have often taken our calls, are very real, friendly, professional and supportive in finding out what the situations are and scheduling to get the cars in to be worked on. Small or large issues, time frames and consideration have been life issues with getting the different brands of cars we have, taken care of. They have consistently proven to be trustworthy and there when we have needed them, to repair our cars, keep them running and feeling safe when driving them. What more can one ask? We are fortunate to have them.

Honest, reliable, and experienced shop. Constantly bring my car here for anything I can't do…read moremyself. Price is always perfect. If you bring the parts you need, they are more than happy to install it for you. They take care of my inspections as well, always quick service and turnaround. They also have a drop box for anyone who cannot drop their car off between normal business hours. Very informative, and the only people I will use going forward. Great job to the entire team for making the process simple. Highly recommended to anyone looking for a long term mechanic.

He's very honest I came in to check if there was a problem with my oil he said it's fine…read more So we ended up going to him for our inspection in July Hope we will be able to return every year :)

Terrible place, I brought my car there for an oil change a few times and they seemed pretty decent…read moreand then I brought my car in because my car was losing coolant. They charged me over $900 to fix the leak, but when I got the car back it was still losing coolant. So I brought it back and they told me it was a fan issue an they fixed it. In a couple days my cars engine was completely destroyed and the car broke down on the high way. So I brought it to a another mechanic and they told me it looked like the oil was never changed and the leak was my head gasket. Which is easy to diagnose. So basically j&p auto was just robbing me this whole time and never doing any actual work on my car. Honestly, I'd stay away from them.

I had a brake job done here! Joe gave me a decent price for the job which I believe was fair! Joe…read moredid everything I asked him to do with my brake job! I also had an inspection done here! Overall they seem friendly and respectful of what I asked Joe to do for my car!

Honest trustworthy owner, been here a long time..he does what he says, does it quickly, and charges…read morewhat he quotes you, very rare these days. Highly recommend after being ripped off and overcharged by Pep Boys twice, come here instead it less than a mile away. I will never go to rip off, unreliable Pep Boys again!

Cannot recommend Friends Auto Repair enough! Brought my car in today for them to look at the…read moresuspension after getting quoted an astronomical price by Toyota. They charged A LOT less and were much friendlier.

My husband took my daughters car in because she was having problems with the air conditioning. He…read moretold them she needed the car when she got back from vacation because she needed the car to get to work. He took it in on Wednesday and today on Saturday we still don't have the car. They kept telling him that they would call for an update especially today since they close at 12. They never called and they just closed and we don't have the car. he has been going there for 25 years. now my daughter has to uber to go to work.

I work in this area, and pass this shop daily. I stopped in for an oil change and radiator flush on…read morethe way home one day because I noticed his shop was empty, and I could probably get in and out fairly quickly. At the time, I didn't know what these morons did to my car, but it overheated not a mile back up the road. I called them and spoke to someone who refused to tell me his name....said I have a bad radiator and he will not be blamed. I wound up letting it cool down, and by the time I got back there, they were closed. I wound up having to drop the car elsewhere, and have my wife come and pick me up. I found out the next day those morons only filled the radiator halfway with plain water. Small wonder his shop was empty. I went back to him after I got my car serviced at a REAL shop, and spoke to some a-hole named Dave, who cursed me out and told me to get out of his shop, that if I wanted to talk to someone, I should talk to his boss, Sigh-Eed. You would have to be clinically insane to deal with this filthy sewer.

don't ever go to fred or zack, these guys are the worst mechanics and they are incompetent idiots…read more they fixed my truck and caused major leaks and now it costs more to fix it. do not take your vehicles here, you will regret it, believe me. i've reported them to consumer affairs and you will regret it. these two are incompetent brother's

Amazing communication and outstanding attention to detail. Definitely worth checking into for…read moreautomotive repairs and upgrades. I know for myself that I'll be returning here for all needs outside warranty repairs.

Excellent work done fast and for good price brought my new crossmember subframe and they put it on…read morefor me recommend for anyone who lives around there great shop

Andrew detailed the inside and out of my car. It came out absolutely perfect. Very professional and…read morevery efficient. I highly recommend.

Andrew helped me out with car troubles that I had a while back. I tried doing my own oil change at…read morehome and punctured the oil filter when trying to remove it. I couldn't get the filter off and couldn't drive the car, that's where Andrew stepped in. Recommended by a friend, I gave him a call, he brought all of the tools he needed to my house and got the job done promptly and didn't charge too much in the process. I have since brought my car to his garage for every service since, I would highly recommend him to anyone looking for some automotive work.