So disappointed in the management's decision not to refund my money on a candy bar. Yes...a stupid candy bar. I bought 4 candy bars there...my husband and I split a Mounds on the way home (we live 45 minutes from there). The candy bar was unfortunately old...chocolate had turned white and coconut was hard and disgusting. The next week when I was in town I returned all 3 of the unopened bars and the wrapper for the one that we threw out of the car. They refused to issue a refund on the one consumed (actually thrown out). They said the date was still good. I explained that even if the date was good, it might have been left in the sun and melted (that's why the chocolate was white) and it might have had a whole in the wrapper, to make it so hard. AND they recently underwent change of ownership and re-vamped the entire store (which now looks so empty). The young manager wouldn't budge. I often buy things at this ACE, as it's on my way home. However after this trivial incident, they won't be getting my future business. I asked the manager to have the owner call me and I had him write down my name and number. YUP...no call from owner. I guess that's why management did not use good common sense. As a business owner myself, losing the cost of a candy bar is a far cry from losing a customer. Above all else, make your customers happy. AND why would I waste my time, trying to steal the money from a candy bar and taking my time to write this review!!!! Get real. Ace...your prices are already higher than most other places...service and customer satisfaction are paramount for survival. read more