Absolutely love this store. Which is saying much because all PetSmarts are not created equally…read more For example, I live closer to Hickory. However, you will never catch me in that particular store in Hickory. That store is just nasty, empty, unattended, dead fishes floating, no assistance [...] but I digress. The store in Morganton is most helpful. The staff is kind, even funny at times. They have no problem helping me spend more money on my pets and supplies. Truly, just an awesome store. Very helpful, informative and kind. I highly recommend this store for all your pet needs. But, this store only. *I cannot speak on the adjoining groomer or vet care.

This review is for the grooming salon in Petsmarts Morganton, NC location. I booked a grooming…read moreexperience for the first time here after going to another groomer prior. I booked the $87 appointment and ended up having to pay $150 from all the add ons. But, that's not even the worst part.... all of my dogs hair was gone and she was cut up in several places. After sending them time stamped photos they continued to say that the groomer did not chart any cuts so they could not have been done by PetSmart. I will include the photos below. The finally got back to me a week later because the managers were out of town?????The refused to give her medicine from the store or even call her in medication to the vet. I am honestly baffled at the audacity to say I would do that to my own dog just because they didn't want to take responsibility. I will never go back there. My groomers name was Hannah. Keep your fur babies safe away from their grooming salon. Pathetic. (There is a photo below of my precious Golden Doodle before the hair cut disaster)

I'm a senior citizen with moderate monthly income and descent savings. I feel at this age no need…read moreto be extravagant and show-off. I rather be frugal and save my assets for my children and charitable contribution. So I say Roses product lines are descent enough for me and no should feel embarrassed to shop at Roses. Also, I find staff is very cordial and helpful. Thank you Roses.

Very nice store and employees. Nice to have an old department store still in businessread more

Love Rural King (build one in Shelby!!)…read more Basically it's a small Walmart sized Tractor Supply and Ace hardware combined with a small Auto Zone in the back with a tiny Academy gun section too! What's not to love! Oh and free coffee and popcorn!!

I LOVE RURAL KING. It has everything. Candy, toys, free…read morepopcorn, a huge clothing selection. All the things that "other" stores like this have, but better! If I could trade that "other" farm supply store for this one in my area, I would in a heart beat.

I was happy to know they make keys. Service was fast and staff were friendly. Store was very clean.read more

Disappointed in my Ace visit today. First, with the pop-up hot dog stand occupying the Handicapped…read moreSpace; Second with the inventory levels in the electrical isles. Grub-mate has days when walking is tough, and doubling the walk-to distance can be a real issue. Still, I insisted on Ace, rather than driving to their competitor, because of the convenience factor (big box stores often require a hike!). Too bad the electrical DIY items were outta stock, making my stop both aggravating and pointless. Note to Ace: Handicap Parking for the HANDICAPPED, not hot dog stands (it's the Law). As far as the inventory issues go, it's a 'pass': Everyone has these issues, now that our world is awakened from the COVID Slumber.

Recently moved to NC, have taken our Shih tzu here a couple times and he's come home handsome and…read morehappy from both visits. Great experience, very friendly!

hey work so well with one of my fur babies who has anxiety. Always do a great job with all three of…read morethem

Clean store. Disappointed that on line it said they had the…read moreitems I was looking for, but when I got there nothing was in stock. I could have saved a trip and ordered from home.

Was in a terrible mood, none of the stores had anything I was hoping to find, I stopped in here and…read moremy day was turned around by store associate Kennedy. She said she was brand new but she knew about product, sales, and info other associates had no clue about who had obviously been there much longer; and she was VERY friendly! It's a rare gem to find a friendly and helpful retail associate that cares about their customer but Kennedy is that rare gem. Thanks!

Service is great and prices are competative Staff is friendly and usually have what you needread more

Called in Nov 2025 to see when to come order chickens (we have ord. from them a few years ago) &…read morethe man told me Jan 2026, so on Jan 7th I called back to make sure it's the right time & he said no it will be Feb or March. I asked if they know what breeds will be available & was sharply told 'we won't know that until we order them'. I said thank you & he didn't say you're welcome, but as he was hanging up he mumbled under his breath 'godamighty'. The least he could do if he was having a bad day or was frustrated by me or something else, is to wait until hanging up before cursing. It is like this EVERY time and I will NEVER do business with them again!

Good experience for our dogs boarding there while we were away. Will use them again.read more

I would not recommend this grooming service to anyone. My dog has anxiety and gets real nervous…read moreover certain things. I was told she was not aggressive. The groomers exact words were...."she keeps trying to get off the table" .I'm not sure that would mean she is aggressive or that she needs medication. to calm her down. I have seen dogs being groomed and standing on a table with a holding collar on. I would think a professional groomer would know how to groom an animal without medicating them .As expensive as it is to have your animal groomed if there is a threat to the groomer I could understand medication but not for simply trying to get off the table.