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    Bed Bath & Beyond

    4.0 (4 reviews)
    Open 9:30 am - 9:30 pm

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    5 years ago

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    Molly Malone's Boutique

    Molly Malone's Boutique

    (3 reviews)

    I had such a great experience today. I went in and was greeted by Raven and she went above and…read morebeyond to help me find the perfect gift and to also locate it and if needed have it brought back from a sister store for me. Thank you so much Raven it was so nice to have someone pamper me like you did. I will definitely be back!

    I have bought many items from this boutique, the customer service varies from good to very bad. I…read moretry not to hold that against the boutique itself because every sales person does not have the same level of customer service but today will be my last day in this boutique due to their terrible return policy. I bought an item right before the COVID-19 shut down so of course I could not return it within the seven day return policy that they have in place. Seven day return policy I think is ridiculous anyway especially for people that may be from out of town. I pointed that out to the sales person working today and because they have been open for over two weeks since the shut down she said they couldn't return it. I have looked several times to see if they were open since shut down and today was the first time I saw them open. So if they are willing to lose a customer over a $20 shirt when I was prepared purchase 4 other ones and a dress then so be it .....I'm done with them! They get a -5 stars from this customer! To be clear I don't hold the sales person responsible, I hold the person whom she called on the phone to ask about that exchange responsible and I'm assuming that was her manager. I think most Retailers have been very flexible with exchanges and the time frame of exchanges due to Covid 19 pandemic shut down. Had she cited the reason she couldn't take the return back was because of COVID-19 and I may have reacted differently but that wasn't the reason I was given.

    Bed Bath & Beyond - deptstores - Updated May 2026

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