This place is alright I guess but not great either. The food was alright, service was fine, the atmosphere was a bit dead inside. Few issues was how dead the place was inside and also the fact there's a window overlooking the kitchen and having some random kitchen worker just staring at you while you eat. Overall I don't really recommend this place at all. read more

So I really don't even know where to start with this review because of all the things that were all wrong about the restaurant such as the food and cleanliness of the restaurant and also the decor of the restaurant. So I always go through Yelp to find my little gems however this was not the case. So I read a couple of the reviews however no one thinks nor feel the same way about the taste of the food. So I checked out the prices so I can know what I wanted to order. I am a person that truly love Hibachi of all types and styles. This is where the excitement went to astonishing. When I finally made it to the restaurant I didn't want to touch the door handle. It was indeed a horrible sight but because I ordered my food I did not want to turnaround so I gave the a chance. I looked around the restaurant and walked to the counter and proceeded to ask the young lady about my food and this is why I gave 2 stars because she was very sweet and nice. However I checked my food and the disappointment was written all over my face. The steak was as if it was precooked for like fajitas and the rice was mushy not fried but the shrimps looked as if they were cocktail shrimps. The whole experience wasn't a good experience and that hasn't really happened to me. read more

Hibachi Express - Menu - Japanese Near Me - Richmond, Virginia

I wasn't going to leave a review until they just double charged my card, I had got the side vegetable but when I got to bottom I saw a piece of hair on one of the onions. When I called to tell manager he asked "well what you want me to do" like I was going to demand him to do something but I wanted to see how he would handle the situation. Its cool I dont want a refund just wear hairnets next time read more

Hibachi Express - Bottle of side 3. Vegetable. - Japanese Near Me - Richmond, Virginia

We strolled in here for lunch and had the chicken hibachi lunch special. The portion was HUGE, definitely enough for a couple of people. Very delicious, especially the yum yum sauce. We also had an app - the gyoza. Wow - I could have eaten wayyyy more than was in the box. Delicious! Waited about 15ish min from ordering to pick up. Definitely recommend! read more

Got the lunch special steak for $14. It truly felt like an "express" hibachi quick takeout. Steak was cooked well done but it might have been on me for not specifying how I wanted it made. Not the greatest, but for the speed and price it was good. The yum yum sauce was also quite good. Would come here if you are in a rush or just want to eat it by yourself. read more

Hibachi Express - 4. Hibachi Steak - Japanese Near Me - Richmond, Virginia

The food speaks for itself. Great deals on lunch specials. Massive portions. Everything is mouth watering and delicious. In terms of value you can't really get anything else this good for hibachi. Who cares if it isn't a nice place to dine in or has cool decor? Take it to go and be supremely satisfied Friendly folks too! read more

Didn't eat here was told they don't have any sauce to put on the food( teriyaki) only yum yum sauce

The food was good and they gave enough for 2 meals. Definitely worth the and will go back

Yummy food, nice portion sizes. I did a pickup ans it was ready and waiting, easy transaction

Lunch Date: the service was slow for it to be only me plus one in the restaurant. I ordered Chicken Hibachi and a drink. Normally, your given a side salad with your order. I had to ask for it after waiting for 5 -8 mins. This wasn't a problem. However, the wait for my food was crazy 30 minutes. We were the ONLY order. I watched him fix it in front of me to include box it up then sat our food on the counter. Nope this is not the issue, maybe it was too hot so I understand. So, I finally get my food after 39 minutes waiting. I had to request the tables be cleaned, they were sticky and had food on them. Nevertheless, it was very delicious. As I sat at the table eating something small moved from my tray to the edge of the table. A ROACH! yup, I was done, no need to eat anymore and yes pissed because I don't know if it came from, in or around my tray of food..... They need a health department visit, and a deep cleaning weekly. read more

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This is probably my favorite spot in Richmond to get hibachi to-go! Food is torch every time I go. They have very reasonable prices and if you go at lunch between 11am-3pm the deals are practically a steal. They also give a very nice size portion of food. I struggle to finish every time, and if I'm not being greedy then I usually can create two meals. It comes with a small salad and two small containers of yum yum sauce but I do recommend asking for extra yum yum sauce if you like it as much as I do. Inside isn't much to look at but they keep the bathroom decent and there's a TV to entertain during the wait. Also everything being prepared is in plain view behind a sneeze guard glass. They have pretty good customer service and the wait time isn't too long unless they are slammed during lunch hours which is usually around 1-2pm, but even then it's worth the wait or I recommend just calling ahead. If you're in the area I definitely recommend stopping through to check them out. read more

Hibachi Express - Chicken Hibachi - Japanese Near Me - Richmond, Virginia

Hibachi express is the best to me. I honestly like it way better than an actual hibachi spot where they cook in front of you. You get the same portion, if not more, as you'd get at a restaurant and you get to skip the dramatics. I usually get the chicken and shrimp special.. depending on your appetite you can eat it all in one setting or you can definitely have leftovers. It is a small venue, like a carry out hibachi, quick for an in and out. When I have people come visit from out of town, I do try to make an effort to bring them to Hibachi Express. read more

A coworker and I were looking for something different to eat and ended up here. The lunch chicken hibachi I ordered was cooked correctly, had a great taste, and was a great value at less than 10 bucks with drink. Warning: the salad was lettuce with 2 shreds of carrot and some sauce. Tasted ok but barely met the definition of a salad. Also all the sodas say coke products but are definitely some knock off version. I would definitely go here again! It is a great value and the meal was delicious and filling read more

It's a pretty good little hibachi place for takeout. Would have liked to try the sushi but didn't really notice in the menu but were in a rush to get something quick for dinner. Not huge portions but the price was reasonable. I certainly would have liked to get more shrimp with my hibachi shrimp, but so it is. For my wife, myself and 14 year old daughter we had hibachi filet mignon ( I assume better quality than usual steak option that they also had? My wife couldn't clearly tell it was that much better) with extra veggies and noodles instead of rice as well as hibachi shrimp with extra veggies. read more

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Okay so ironically I was looking for a totally different establishment but didn't realize it until I got my order but after a few bites I knew the mix up was worth it I got a salmon and shrimp habachi. It was delicious. The Salmon was perfect. The only reason I'm not giving them 5 stars is because they didn't serve sushi. Nice people too. read more

Hibachi Express - Japanese Near Me - Richmond, Virginia

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Went here the service was okay . However the food was extremely nasty . I went back and returned what I ordered . I paid $32.80 for food that tasted not seasoned and the yum yum sauce was not good at all . I ended up going to hibachi box instead and the food was amazing ! I go to hibachi box daily I regret even stepping in this place . Thanks read more

For affordable hibachi, this is the place to go. They have most of the same options as your sit in- non express hibachi restaurants and it's a lot quicker. Most options come with rice for an additional $2 you can also get noodles. The tables are always sticky though so makes the hygiene of this establishment questionable, but you can see them preparing your food. read more

Hibachi Express - Japanese Near Me - Richmond, Virginia

Food is terrible. Don't waste your money... and just spend a little more for some good hibachi.

They're currently only doing take out. So that's nice considering covid. Got the veggie hibachi with a side of noodles. The noodles were awful and over cooked. The veggies were solid and the white sauce was good. The rice was bland but it wasn't awful also had a weird texture. Overall wouldn't get again. read more

The food is not the same before COVID. They had no soup and no salads available. The soup and salad is one of the big reason I use to enjoying going to this place. My vegetables and chicken was very bland and had no taste. My girlfriend said her steak was really dry tasteless. I have gave this place two times try to get it right and they can't. read more

LOVED the food we got last night! The flavor of the Hibachi Chicken was so amazing!!! Highly recommend Hibachi Express!

The food is immaculate! The portions are big enough for a grown man! The service is always fast and easy no matter call in or walk in!

The people working we're nice, but it was pretty slow for a "express." What's worse was the clear soup tasted like dishwater with onion and mushrooms in it. Everything else was food and they gave me a lot of "yum-yum" sauce, so that's good. read more

Hibachi Express - Japanese Near Me - Richmond, Virginia

Best find of the year!!!!!!!!!!!!!!!!! A perfect combination of great food, great service, and great prices... there's nothing bad to say about this place. My boyfriend and I found this place by accident. We were going to go to the Mediterranean Oven but it was closed to our dismay. We used Yelp to find something close and this little place came up. We drove up to it and were a little underwhelmed. Anything with the word Express in the name that sells sushi can't be good, right? WRONG! We walked in and ordered from the guy at the register - chicken hibachi, edemame, a tuna sushi roll, and a California sushi roll. We paid a mere $20.15. A few seconds later the gentlemen gave us both a salad. I was quite surprised with how fresh the lettuce was. It was crisp and tasty and a perfect size for a small salad. About 5 minutes later the edamame came out in a little container that the salads came in (definitely not classy but absolutely tasty). The bean was steamed perfectly and had some salt sprinkled over it for flavor. The beans weren't too hard or too soft - they were just right. The chicken came out next. We were both surprised with the portion size. It was HUGE!! For $8 you absolutely get your money's worth. The chicken was seasoned to a wonderful taste and the veggies and rice on the side were amazing. The vegetables were cooked well, not too soft and still had a little crispness to them - everything tasted fresh and wonderful. Like I said before, this is definitely the surprise of the year for me so far. Would I recommend it? Yes!!! It's not a fancy place or anything, but it has all the flavor of a regular hibachi grill at a quarter of the price. You really can't beat that! :) read more

Hibachi Express - Chicken hibachi - Japanese Near Me - Richmond, Virginia

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About a month ago while on my quest towards finding a new Hibachi spot, I stumbled across Hibachi Express. Prior to visiting this restaurant, my Hibachi experience had been limited to Kabuto's and a few other restaurants that I had visited once in a blue moon. Because I was in a hurry, I opted to order takeout from the restaurant instead of dining in. How did my experience go? To find out, read below: The Good: Taste of Food- I ordered the Chicken and Steak Hibachi which came with fried rice, veggies and a salad. I enjoyed the flavors of the meal, particularly the rice which wasn't too greasy and the chicken. The Not So Good: The Wait- I called my order in about 10 minutes before I arrived at the restaurant. Upon entering the restaurant, there were three people in front of me waiting to pay for their food. It took over 5 minutes for me to get to the front of the line and once I did, I paid for my food and it took another 5-10 minutes for my order to be ready. All in all about 30 or so minutes passed from the time I called the order in until my food was ready for me to receive. Price/Portion- The price of my meal was roughly $15. For $15, I did not get much food. For comparison purposes, I could get a a comparable meal at Cathay Gourmet for 2-3 people that costs $15. Overall- I loved the flavors of the food but wasn't too thrilled with how much it costs or being hungry after finishing my food. Nevertheless, I would recommend this place to anyone that loves Hibachi and can afford it. THREE STARS. read more

Hibachi Express - Chicken and Steak Hibachi - Japanese Near Me - Richmond, Virginia

Went in last week for lunch as it had been recommended by a friend, got there and specifically told them when I ordered "please season my chicken and shrimp and cook it well" after I paid I mentioned it again as it seemed like the owner taking my order didnt even bother to acknowlege my request. I stood in the restaraunt while I waited and after 12 mins he called me to the counter and slide my to go container at me started to walk away. I had also ordered a drink and I told him because it seemed as though he had forgotten not sure how because I was the only one in there. He goes to get my drink and I open the container and immediatley realize they put nothing on the shrimp or chicken. Frustrated I asked did they have any salt and pepper cuz I know Im gonna have to season this in the car and he points to the tiny lil one salt and pepper pack thats inside the plastic fork and knife pack they give you in your utensils pack. If that is the only salt and pepper you have in this whole establishment I already know how this food is gonna taste. Smh Got to the car and put salt and pepper on the chicken and shrimp and it still tasted bland and plain. The rice was cold and I could pretty much tell they only semi cooked the chicken and shrimp and threw it on some old rice. I got outta the car and threw it all away in the trashcan right in front of the establishment. I wont be back. read more

Booooo! So disappointed, after all the positive reviews we had high hopes, but alas, not to be... First, I'm not sure what fast is, but it was a solid 30 minutes from our order until we had our food. We had the shrimp hibachi & a steak hibachi - the shrimp were tiny & over cooked, as were the vegetables - most were way too soft. The steak was chewy - flavor was okay, but overall the meal was a huge disappointment. read more

Hibachi Express - Had LOTS of time to take in the surroundings, relatively clean & busy, but not worth the wait. - Japanese Near Me - Richmond, Virginia

I love getting Hibachi food so I figured while I'm on my 30min break I'll swing by here. Next time I should definitely call head because it took them about 20min to make my food & I only had 10min to eat it. The cashier was very friendly & nice & the chefs smiled at you when you walk in. For the hibachi dinner it comes with a salad & vegetables & your choice of chicken, seafood or beef, I chose steak cooked medium well. The salad was basically just lettuce & a few onions & carrots thrown together but the sauce that went with it was vey nice, couldn't really tell what it was. The vegetables I got were broccoli, zucchini, carrots, mushrooms & onions. Along with fried rice with eggs or substitute noodles for $1. You get 3 sauces along with it but I didn't really need it because everything was flavorful & not too greasy or drenched with soy sauce. Overall I liked it & I would come again. It's nothing like the real hibachi dinners where the food is cooked right in front of you, also those places the food has a bit more flavor. This location the chefs are covered behind a glass window & it's kinda foggy, so you can't really see them. The reason why they're only getting 3 stars because the tables were sticky & the place could kinda use a deep clean. I'll still recommend it. read more

Hibachi Express - Menu - Japanese Near Me - Richmond, Virginia

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I saw a pic on FB from a person that visited this spot and had to try it for myself. It's a small building, but the service was great. We were greeted upon entering and told about the lunch specials they had. The cashier was super nice! The wait was reasonable for having your food good to order. The only thing I can say bad about the food was that my shrimp was cooked a little longer than I liked, but overall the seasoning was good. And that good ol yum yum sauce .... Hmmmm I will def be returning. read more

Hibachi Express - Chicken and shrimp lunch special - Japanese Near Me - Richmond, Virginia

I am addicted. Went 4 times in 1 week. A little weird picking up through the door but I do understand.

First off, there wasn't one Japanese worker Secondly, just because you know how to fry shrimp, doesn't make it tempura!! Thirdly, the food taste like the container it came in! I want my money back.. highly disappointed! read more

Wonderful food. Wait time is around 15 minutes, but its worth the wait. Unlike other hibachi locations, they cook everything to order. You can taste the difference. The pricing is also good, not the cheapest to go food. But its definitely the cheapest hibachi to go. read more

Hibachi Express - Chicken and shrimp! - Japanese Near Me - Richmond, Virginia

Coming from someone who used to live in Japan & absolutely loves Japanese food, this place is the bomb!!!! read more

Hibachi Express - Chicken & Shrimp Lunch Special - Japanese Near Me - Richmond, Virginia

The food is delicious. I just take issue with he unprofessionalism. I wanted hibachi on a Wednesday night. The hours sate they CLOSE 10. Ok, cool. So I'd expect you to take your last order at say 945. Nope! I called at 930 and the phone rang and rang. I don't live far so I decided to take a trip to pick up some and wait. I walked in at 935. All the cooks were strategically hiding behind the curtains . One said hello as the cashier came to the front. He asked if I was picking up and I said I wanted to place an order. He turned to the cook and then back at me and said "we're closed". Puzzled, I stated " your hours state 10 pm and it's a little after 930. He says "we leave at 10." WHAT?!? " then you all need to change your hours!" I stated as I stormed out. A little bit of business etiquette goes a long way. Express my ass. read more

If I only judge the food 4 stars we love this place. The prices is right for all the food you get the service is ok. The place could used a little more of a cleaning but all is all the food is really good and we go there once a week. Cheaper than your other Hibachi seat down places. I would recommend this place to everyone read more

Babes favorite place to eat. Lunch is also fresh, hot and made to order. Reasonable price for all the food you get. One lunch meal is actually enough to feed two people. James knows use by name and is always so pleasant. Not giving this place a 5 star only because sometimes the veggies are burned when they are cooked to face or the grill window is extremely dirty which kills my appetite. I definitely recommend this place for lunch! read more

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This place is awesome if you want hibachi without the entertainment. It's fast, fairly cheap and take out is very convenient. I recommend their filet hibachi, vegetable tempura and edamame. Their meals come with salad and soda. This place can get busy during dinner time and if we are in a hurry or very hungry we'll call it in. read more

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My first meal from there was great. We went back for a second time only to be very disappointed. First off when I placed my order she repeated it back to me four times and it was correct. When I got there she was in the middle of ringing me up and answered the phone, started taking an order. I stood there for about five minutes. I found that very rude because she said nothing too me, One minute were talking in the next she is on the phone. Then a gentleman came up and helped me pay and I got my order. Once I finally got home which is about a 20 minute drive I opened my box only to find that my order was not correct on both meals. So I called, turns out she repeated it correctly however did not write it down correctly. I was offered what I was missing and I requested that I get new food made because by the time I were to come back everything will be cold and steak is not good when reheated because it cooks more. They said they would do it if I brought the food back and it was not touched. Upon my second arrival they were very busy and she told the guy that I was there and he said where? She responded with "the white girl in the back", Again rude. Once I was speaking to the guy again he informs me that it will be 20 minutes for them to cook me new food and that they hadn't even started yet even though I requested it when I called before I left home 20 minutes ago. By this time I'm fed up and it's late so I just took the items I was missing and left. Overall the service completely sucks. From now on I'll be carrying myself 20 minutes in the opposite direction to get hibachi that taste good but also leaves you happy overall. After eating.... Noodles were over cooked, my food was cold and on top of it all they even threw in some egg shells.... read more

Hibachi Express - Egg shells yum. - Japanese Near Me - Richmond, Virginia

Nom nom! Hibachi quality without the pomp, circumstance, and price tag! I can vouch for the chicken, shrimp, and steak hibachi express combos, and they are to die for. If they included a spring roll in these combos, I'd eat every meal here, every day. Delish!!! read more

I got the Steak and Chicken Hibachi...large portion and very tasty! I will definitely eat here again. read more

Hibachi Express - Steak and Chicken Hibachi - Japanese Near Me - Richmond, Virginia