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12 years ago

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Healthy Phone Tech

Healthy Phone Tech

3.5
(11 reviews)

This review is long overdue. I went over to Healthy Phone Tech in July 2024 to fix my wife's broken…read morephone screen. Tom seemed very helpful at first, said he can fix the screen for about $200 dollars. It was an iPhone 13 Pro Max and we just wanted to get it done so we said okay. He said he ran a test on her battery - said that it was needing to be replaced. We never came in for any battery problem. He then pressured us into replacing it, claiming that we need it and he only gets "authentic" batteries so there's nothing to worry about. We ended up getting the battery replaced as well. After some time we noticed that her phone is dying incredibly fast. It got so bad that she had to keep the phone plugged in most of the day to just keep it on. What's funny is, she even started getting notifications on her screen that Apple couldn't verify the battery percentage because it isn't a genuine part. (see pics attached) After prolonged frustrations, we finally decided to give him a call. He repeatedly dismissed our concerns and insisted the battery could not be the issue. He said it can't be the new battery, it's your phone's board. After insisting he should check it out - he finally said to come to his shop on the weekend around a specific time so he can take a look. When we arrived at the agreed time during posted business hours, the shop was closed. So to sum things up, if you're looking to support a small business that provides honest, quality work - this isn't the place. I paid $280 and an additional 20 dollars for a screen protector just to end up replacing the phone after a few months anyway. If you end up going to his shop, expect him to give you a hard time if you have any problems with your repair. I'll also add a picture of the receipt incase he tries to say my review is fake. Update: The phone is at 100% battery because it needed to stay on a charger all day to even be used. The problem wasn't the fact that it couldn't charge up all the way, it was the fact that it drains to 0 within less than a hour of screen time. Sometimes it would even die before it gets really low.

Walked in with a cracked cellphone screen. Even though it wasn't cheap I knew what I was in for…read morebefore I went in and knew anywhere I went it was going to be expensive. He gave me 2 options and I opted for the Samsung brand screen which was more money. Only had to wait a short time, actually same day service and it was fixed. The owner is super nice and very honest. And you're supporting a small business!

Hi-Tech Computers - itservices - Updated June 2026

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