WHAT A SUPER AUTOMOTIVE SHOP !!!…read more The owner Dan and his numerous staff; Jay,Turk, Nuno (and more) could not have been more cooperative, polite, well spoken and considerate ! The small waiting room was cozy and pleasant. Service completed was truly worth every cent!!! My headlight covers were cleaned and looked better than brand new at pickup! My son's father, as it happened, also needed repair done on his car... so I immediately suggested this same shop. They could not have been more attentive and communicative. CHRIS was able to diagnose, order the part and fix the car in a timely manner! We are thrilled with this auto shop & recommend whole heartedly !!

Recently visited for inspection sticker and oil change. Very reasonably priced oil change and…read moresticker both done in an hour. Staff was friendly and waiting area comfortable.

Walked in, no appointment. They were able to look at my car immediately. This wasn't the first…read moretime this has happened. They are extremely professional, courteous and knowledgeable. They go the extra mile and there is no pressure at all for additional items they find. They give you a list, if necessary, and say give us a call if you need us. I wouldn't hesitate to recommend family members who have young ones in their cars to come here for work. You'll drive away knowing that your vehicle is safe.

To Whom It May Concern,…read more I am formally filing a complaint regarding my treatment by the Midas location on Reservoir Avenue in Cranston. I have been a loyal customer for approximately four years. On the day in question, Nick instructed me to drop my vehicle off at 8:00 a.m. for service. I did exactly that. After receiving no communication for hours, I called around 11:00 a.m. and was informed that my vehicle would not be serviced. The fact that no one contacted me and simply left my vehicle sitting there for hours is completely unacceptable. My time was wasted, and no service was provided despite my willingness to pay for the work. I also find it deeply concerning that personal feelings appeared to play a role in this decision. Business decisions should be based on professionalism, not personal disagreements. I specifically want to address Nuno Aguiar. I purchased a vehicle through him and have spent thousands of dollars repairing and maintaining it since buying the burden of a "car". That experience has been a significant financial burden, and I cannot ignore the role it has played in my loss of confidence in this business. I also want to address Rob, who hung up on me during our conversation. Regardless of any disagreement, hanging up on a long-time customer is unprofessional and disrespectful. The facts are simple: I was told to bring my car in at 8:00 a.m., I complied, I received no communication, I had to call for answers myself, and I was ultimately denied service after waiting for hours. That is not acceptable customer service. Midas has lost a customer who trusted this business, paid for services, and remained loyal for years. My trust in this location has been completely broken, and I will be taking my business elsewhere. In addition to the significant mechanical issues I experienced with the vehicle I purchased, I was also subjected to conduct that I found unacceptable and unprofessional. During my interactions with the dealership, I was met with threats, vulgar language, and obscene remarks. Nuno Aguiar's son, Tyler, followed me outside and made threatening comments directed toward my boyfriend. I found this behavior intimidating, inappropriate, and completely inconsistent with the level of professionalism customers should expect from a business. I attempted to address my concerns regarding the vehicle and sought a reasonable resolution. Instead, I was left feeling disrespected and mistreated. Regardless of any disagreement, customers should be treated with courtesy and professionalism. The conduct I experienced fell far below that standard. Based on my experience, both the condition of the vehicle and the manner in which I was treated were extremely disappointing and unprofessional. I expect this complaint to be reviewed by management and documented accordingly Angela Michael

Not a reputable company for auto repair. Do not go here if you want work down correctly. They did…read morework that was deemed unnecessary and required repairs elsewhere to fix what they did wrong.

I had a really disappointing experience at this Firestone location, mainly due to the manager,…read moreCharles Pannone. From the moment I spoke with him, he was rude, dismissive, and completely unhelpful. I came in expecting basic professionalism and customer service, and instead I was treated with disrespect and attitude. There was no effort to listen, explain, or resolve the situation. As a customer, you don't expect special treatment--just common courtesy--and that was seriously lacking here. Because of this interaction, I won't be returning to this location and would think twice before recommending it to anyone else. Firestone really needs to address how customers are spoken to, especially by management.

today I went to this auto repair shop and he was super knowledgeable of engine work and overall…read moremaintenance. He also will refer you to someone if he can't get the job done so technically he will make sure your car gets done the way it's supposed to. I fully trust him because being a girl and trying to get your car fixed mechanics will try to take advantage of you.... therefore I will be back & he is my new mechanic now

Nasr and Harold serviced my car for a walk-in inspection and they were professional, efficient, and…read morethorough. Nasr has been in business for 20 years, and you can tell! We will definitely be back to see him, highly recommend. Great value, kind people.

I called to see if he could look at my car for an exhaust leak. He took me right away showed me…read moreexactly what was wrong and took my car in immediately. Everywhere else was at least $600. He did it for $320. He did an amazing job and was extremely affordable. I found my new mechanic. Would recommend him to anyone who needs affordable undercarriage work done! If they had 100 star review I'd leave more. Extremely happy and satisfied with my experience at American mufflers

Value good, replaced both sway bar links $300 Job completed…read morein short time and was even brought to look under car to see the problem and shown worn sway bars.

A fan so far. I…read morecalled for an appointment and was greeted with a very pleasant person ion the other end of the phone. Very polite and introduced himself. I explained my issue (check engine light). he told me to drop it off the next morning, which I did. **The place is a little odd when you are looking from the road, It is a gas station with the service bays in the back. The name is on the awning and not the sign. Once I arrived, I was greeted with a smile and a handshake. He took my contact info and told me he would give me a call after noon. He called back and explained that he had hooked up my car to the computers and got the codes. Ran all of the latest diagnostics so on and so forth. and that it all actually checked out. In the discussions I mentioned that the car had some recent body work. Piecing it all together his opinion was that they had unhooked the battery at the body shop and some of the programming did not take when they hooked it back. Total charge, $0.00. Had I taken the car to Inskip, I would have paid $90.00 just to plug it to the machine. So at this point, I am a fan and will return. I will add any update when and if I need to have my car worked on.

If you are a woman Joe will rob you blind. First I brought my car for an inspection and he decided…read moreon his own to do an oil change and I was forced to pay it. I had an issue with my windows not going down so I asked him to check it. He charged me for looking at it and told me he changed some fuses. I didn't have the money to get it fixed so he gave me a copy of what the bill was. It was almost 600 dollars. I took the car to a relative and he took the little panel off where the power buttons are and asked why is this unplugged I told him Joe must have left it like that, so he plugged them together then turned my car on and what do you know ALL the power windows went down. I had also brought my car to him with a screw in my tire and I asked him if he could plug it. Well he called me back and said that the tire was no good and of course he had one for just over 100 dollars, so I paid it. Well I recently got a flat and for the heck of it I asked the repair guy at Ryder tire in West Warwick if he would see if the tire in my trunk that Joe said was no good could be used? Well what do you know the tire was fine and I have been using it for over 2 months now. I also went back and looked at some of the bills that I have from Joe and things are not adding up!!! What a surprise. I don't know how that man sleeps at night. I left him a message but of course I got no reply. Times are tough and I have a family to support and the very last thing I needed was Joe to rob me. I absolutely believe in karma so just know it's coming Joe.

By far the BEST!!! Like everyone, I'd been "skeptical" of mechanics. I've been bringing my kid's…read morecars here for years now (being teenagers "that know everything", they've bought a couple of lemons after insisting they "must have" the car...). D&M has ALWAYS been spot-on with their diagnoses of problems, up front with pricing, very accommodating, super helpful and insightful, always courteous, and most importantly - HONEST!!! We just bought my son a '99 Cherokee that needed a lot of TLC. I'm not sure how, but D&M worked their magic and seemingly replaced everything under the frame except the wheels and tires for a very, very respectable price in a short amount of time. Somehow they always get it done, always in budget, and with no surprises. Their office and shop is very clean, too. I am exceptionally comfortable bringing my family's vehicles to D&M for all maintenance and repair work!

The best mechanics! The entire staff is great. Honest, knowledgeable and very courteous. I…read morehighly recommend D&M!

Howdy is the man. If you want someone to be honest with you and charge you a more than fair price,…read morecome to Howdy. He is skilled and knowledgeable. I send all of my friends to him!

Howdy is the man! He's the only mechanic I'll ever go to again. He and his grandson professionally…read morediagnosed my car and had it fixed the same day. Fairly priced, and they're super nice to boot. Can't say enough good stuff about them!

Omar and the crew at R&S are amazing. They have worked on my junkie truck a few times now and well…read moremy truck is riding much better. They have reasonable prices. They get the job done the same day. I can't say enough about them.

I spoke to a lovely gentleman named Omar on the phone... he told me to take my car in the next day…read morewhich I did. When I arrived there I was greeted by a man with gray hair and a gray beard. He had no customer service skills and that was a red flag for me from the beginning unfortunately it gets worse, A couple of minutes later the mechanic Pedro informs the bearded gentleman that I need 4 new tires I tell him """ that's impossible I replaced 3 of those tires in the last 2 years " he tells me I need four tires or he fails my inspection, I can pay now I can go someplace else but my inspection will be failed... I tell him thank you for your services and I go someplace else my neighbor recommended. I didn't need 4 new tires and the nice gentleman at the garage explained to me, what a tire needs to pass an inspection. It has to do with the depth of the threads my tires passed with flying colors. So sad to see that man will still take advantage of a woman thinking she doesn't know anything about vehicles... now this has nothing to do with Omar but whoever that man behind the desk was and Pedro they should be ashamed of themselves ... they could drive away potential customers. I wasn't falling victim ... I drive less than 12,000 miles a year I knew this was untrue. Just on this experience I would never return there because now they cannot be trusted what a shame

Very fair price and great service. Friendly technician. Helpful. Worked with me at my home on body…read morerepair. Highly recommend.

From the owner: build trust with customers is my #1 priority. hard-working, reliable and ready to tackle all…read moreaspects of your job while providing affordable auto care and quality customer service. In business over 10+ years with over 15 years of hands-on experience in the automotive industry. (ASE certified)