Walked in, no appointment. They were able to look at my car immediately. This wasn't the first time this has happened. They are extremely professional, courteous and knowledgeable. They go the extra mile and there is no pressure at all for additional items they find. They give you a list, if necessary, and say give us a call if you need us. I wouldn't hesitate to recommend family members who have young ones in their cars to come here for work. You'll drive away knowing that your vehicle is safe. read more

To Whom It May Concern, I am formally filing a complaint regarding my treatment by the Midas location on Reservoir Avenue in Cranston. I have been a loyal customer for approximately four years. On the day in question, Nick instructed me to drop my vehicle off at 8:00 a.m. for service. I did exactly that. After receiving no communication for hours, I called around 11:00 a.m. and was informed that my vehicle would not be serviced. The fact that no one contacted me and simply left my vehicle sitting there for hours is completely unacceptable. My time was wasted, and no service was provided despite my willingness to pay for the work. I also find it deeply concerning that personal feelings appeared to play a role in this decision. Business decisions should be based on professionalism, not personal disagreements. I specifically want to address Nuno Aguiar. I purchased a vehicle through him and have spent thousands of dollars repairing and maintaining it since buying the burden of a "car". That experience has been a significant financial burden, and I cannot ignore the role it has played in my loss of confidence in this business. I also want to address Rob, who hung up on me during our conversation. Regardless of any disagreement, hanging up on a long-time customer is unprofessional and disrespectful. The facts are simple: I was told to bring my car in at 8:00 a.m., I complied, I received no communication, I had to call for answers myself, and I was ultimately denied service after waiting for hours. That is not acceptable customer service. Midas has lost a customer who trusted this business, paid for services, and remained loyal for years. My trust in this location has been completely broken, and I will be taking my business elsewhere. In addition to the significant mechanical issues I experienced with the vehicle I purchased, I was also subjected to conduct that I found unacceptable and unprofessional. During my interactions with the dealership, I was met with threats, vulgar language, and obscene remarks. Nuno Aguiar's son, Tyler, followed me outside and made threatening comments directed toward my boyfriend. I found this behavior intimidating, inappropriate, and completely inconsistent with the level of professionalism customers should expect from a business. I attempted to address my concerns regarding the vehicle and sought a reasonable resolution. Instead, I was left feeling disrespected and mistreated. Regardless of any disagreement, customers should be treated with courtesy and professionalism. The conduct I experienced fell far below that standard. Based on my experience, both the condition of the vehicle and the manner in which I was treated were extremely disappointing and unprofessional. I expect this complaint to be reviewed by management and documented accordingly Angela Michael read more

Thank you Karen, Rob, & the rest of the team at Midas for getting me in (& being forgiving when the snow made me late this morning) & installing my roof racks. Finally, all is right with the world again. I have my swag back. My car is sexxxxxxyyyyyyy! & utilitarian!! Totally reasonable price of labor for the install - & just in time for me to go on a road trip. Thank you!! read more

Midas - Roof racks installed - Tires Near Me - Cranston, Rhode Island

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Nice bunch of guys I've ever had work on my car. They stand by their work. I've been coming here for 14 years.

I brought my vehicle here recently to get another opinion to see if I really needed brakes. I was also due for an oil change. They were able to get me in promptly which was a bonus. Noel was very personable with the customers which put me at ease. The same could be said for Kyle who appeared to be the owner. Indeed my vehicle did need brakes. They were kind enough to offer me a ride home so I didn't have to wait a long time at the shop. The final bill was a little more than expected but still less than the quote Tasca gave me. They also came with a warranty that the dealership couldn't match. I will definitely keep them in mind when I need my state inspection done. read more

Kyle and Noel were very helpful. Noel kept me updated throughout the entire process. They did not have my type of tire in stock and the delivery wouldn't be for another 4 hours. Kyle went above and beyond to pick up my tire himself. I am very grateful as I had somewhere to be. Bob, worked on my car. He was very knowledgeable and finished the job quickly. These guys were amazing. 10/10 would recommend. read more

Kyle Roy and this Midas location has been servicing my family vehicles for over 35 years. The services are reasonably priced for the quality of work performed and their work and materials are guaranteed. Parts are lifetime guaranteed which is a great benefit especially if you use them as I do. I have never been disappointed. Service, pricing and quality of work, is fair fast and honest! read more

i recently need a safety emission sticker to legally be on the road okay great, i had a check engine light on from a 9 year old bad o2 sensor seems normal cant pass cuz of that they fixed my o2 sensor 2 cheap plated steal bolts from lowes im assuming and a thermal sensor i didnt ask them to change... that cost almost 2,000$ ok light is off car passes greattt!.. 4 weeks later my check engine light is flashing engine is smoking end of story the car got scraped and now i have a new one this all happened with in 1 day if i never needed a 2 inch piece of paper glued to my window my old 03 would still be pushing 70 on the highway for another 5+ years easily and i have a feeling they knew that car had 180k on dash clean golden oil clean pink factory coolant they even wanted to miss match pink and yellow coolant wow!!! so if you want to spend thousands and have a broken car great have a bunch of blue eyes dumb monkeys chuckling around your vehicle forgetting what to actually do thanks for taking my money breaking my source of transportation and living you my human are another statistic on why this world os failing as a whole niceee read more

I have been taking my vehicles to this location in Cranston for over 25 years! In fact I have referred friends and family to this location and they have been more than satisfied with the work performed, and the honesty that have when dealing with their customers. Kyle has been wonderful to deal with just as was his father before he retired. He always explains things in a way that is understandable to someone who is not a mechanic. Noel is always willing to help with a fantastic personality, and makes every attempt to help wherever he can! The guys in the bays are just as wonderful, many have been there for years, which is a testament to how they treat their staff as well. I wish more companies operated like this particular location, it reminds me of the good old days, when you could trust the people you are dealing with. Keep up the amazing job!! read more

Kyle Roy and entire crew are excellent people. I'm a returning customer and will continue. Thay are straight-up guys who will do best to work with you. Have kept my old Cobalt on the level. Highly recommend. read more

Quick service and friendly staff. Noel and Kyle helped make sure my car was done by the end of the day.

Had a great experience here today for a oil change. Noelle was fantastic and very personable. They were able to fit me in right away. Price was reasonable and they rotated the tires for free. I will definitely be back! read more

Great to see a shop so honest. Price quoted was actually more than what was billed. Keep up the great work. Thank you read more

Always good service. Kyle is so even tempered and pleasant. It gives me peace of mind, entrusting our family cars to him

I've come here for an inspection twice and have been happy both times. It would be easy to tell a girl driving an older car that everything is falling apart and charge me a ton but they fix what needs to be fixed and send me on my way in a timely manor at a very reasonable price. The guy who seems to be running the show is super accommodating and seems to be a genuinely decent person. The guys in the back I've talked to take me back to show me exactly what they're talking about and walk me through the pricing, tell me different options and offer inexpensive solutions. Their prices for general repairs are also listed right up at the front desk. As someone who doesn't know anything about cars, it can be hard to find a place to get work done without being totally taken for a ride and I'm glad to bring my business here. It feels good to drive away from a place like this not feeling totally screwed over and unaware of what I even paid for. Plus, an oil change here is literally half the price as Valvoline across the street. read more

My wife and I have been here on several occasions regarding both our vehicles and they always take very good care of us. I can say with confidence that I trust this business. I love the staff too! The manager is honest, and it shows that he actually cares. Additionally, the lady at the front desk always puts a smile on my face (: Highly recommended for the services they provide. read more

I did not actually get my car serviced, but I feel I received honest advice on my worry about shock and strut replacement due to my vehicle mileage. I appreciate honesty and they didn't just try to recommend a service that may be unnecessary at this time. Wow. That is rare! read more

This is our first visit. Our regular auto shop is trying to make us change the brakes and rotors and the cost is very high. We sent our car to Midas and after inspection, they told us we only needed brake pads and the price is a lot cheaper than our usual auto shop. Service is really top notch, they kept us posted during the time and even helped us fix the fog light without charging us. We will be bringing all our cars to Midas from now on. read more

We were heading out for a long distance drive and required the exhaust system checked immediately. My regular mechanic was on vacation and I remembered this particular Midas franchise for their good muffler service many years ago. They bent over backwards and owners regularly updated me of a problem obtaining a part. They were profusely apologetic, though I enjoyed relaxing in their waiting room and occasionally inspecting the progress on the repair. Rob, the mechanic working on my Outback, let me know everything he was doing and was very professional and friendly, as were the owners. I obsess over having any repair done correctly and wasn't let down at this shop. If you're in need of an exhaust system repair and have a Midas in your neighborhood, check out this one as I bypassed a more convenient Midas in West Warwick. read more

DON'T BRING YOUR CAR HERE! They overcharged me; they didn't fix what needed to be repaired; and they caused damage to my car. Boo!

These guys are smart and they show you what is going on with the car. I had my car inspected there and brought it there for service. They diagnosed it for me and even topped off my coolant and didn't charge me as they could not help me. Excellent customer service. Really friendly upfront group. I will bring my car here for future oil changes and the like. read more

This is the most accommodating and honest shop I've ever done business with. They show you what needs to be fixed and why, don't try to sell you up to other costly repairs and are extremely fair with pricing. Plus, if they give you a timeframe of when to bring it in and how long it will take they're done on time. Do yourself a favor and take your car here....you'll be very happy you did. read more

I've been coming here for years and the staff and work here is exceptional. They take care of whatever they can and will tell you if something is not needed also. Honesty goes a long way in this business. I would reccomend them for minor repairs and any other services they cover. read more

I have been coming here for years for oil changes and have always been treated well. Linda , Kyle and Don run a successful business. I admire their honest opinions on repairs. They are fair and reliable. I trust their service . read more

The other day I took a ride over to Midas to have my exhaust looked at for a second opinion.. Previously I was informed by D&M Tire that I could need the flange replace or welded..The cost was around or about $200 So I decided to hold off understanding that D&M Tire aren't really known for exhausted work..Anyway the mechanic at Midas told me as well as taking me into the shop and physically showing me what needs to be addressed witch was the flex pipe. After I heard that I immediately thought to myself that I was ready to hand over $200 for a flange job and that wasn't even the issue.. Midas gave two options.. 1. Replace the entire converter witch would cost $800-$900 or 2. Cut out the flex pipe and weld in a replacement for $175.. Obviously I took the number 2 route. Then today I took a ride there to have my breaks looked at after hearing some grinding type noises yesterday. Midas told me there's nothing wrong and didn't try to sell me something I didn't need! The rest is history.. Midas just got themselves a new customer. Service is top shelf! They make you feel at home.. I most definitely recommend visiting Midas.. Thanks guys! Mr. Keith Prout read more

We needed to get our minivan looked at because of a broken radiator hose. The dealership didn't have an appointment available for a week, called Midas and they got us right in. A few hours later, the work was done and we were all set. Price seemed a little high but we would still be down a car if we had to wait for the dealership. Worth it! read more

I've gone to them for brakes, oil changes, and any smaller services. Always quick with great prices. Highly recommended.