Effortless!!! The guys there took my request and got me exactly what I was looking for with one of…read moretheir trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again

Sold me a 2019 Jeep Compass with an active check engine light…read more I'll start with the obvious- there was a fog light out which they "fixed" (it's still out). Also, the check engine light would come on and off starting just two days after purchasing the car. Along with the light came the loss of controls to the HVAC systems as well as the radio- so if you were cold and in the mood to turn up in your vehicle in the AM, you better have that same energy when you're driving home from work or it is going to be a MISERABLE ride. So I brought it to the dealership's attention right away being mindful of lemon law restrictions in regards to how long (60 days in my case) you are covered. Now's a good time to mention that Dennis commented at one point that the lemon law would only cover safety related issues. Well now I've got no turn signals and no control of my heat as we head into a New England winter- sounds safe. As luck would have it (for Ted's), the light wasn't actively on the morning I brought it in to get checked so I was essentially turned away and told to come back (25 min. drive) the next time it came on. The next time it came on and I was available to bring the car in I did so. Now pay attention. Dennis says he'll have to have his "Jeep guy" look at it whenever he's available stating there's a chance that won't be until 5PM. He knew damn well it was going to be at 5PM because that's what ended up "happening" after my car sat in their lot all day (Dennis admitted he ended up not coming until he got out of his actual job around the corner at 5). I then receive a call at 5:45 with GREAT NEWS- the Jeep guy came, did a "software update", and the problems solved! The problem is not solved. Nothing was fixed. No f**** were given. Bottom line- I believe they were fully aware of the car's issue when I bought it and hoped the light would stay off for just a couple months (try two days). I haven't reached out again for their help just because I don't trust a thing they say or do. If you're asking me, go somewhere else! Never again.

I can only speak to the parts department as I have not purchased a vehicle or serviced a vehicle…read morehere. I did, however, have a great experience with Lindsey in parts. Friendly, easy going and knew exactly how to get what I needed. Maybe it's just me, but I usually have weird or confusing experiences when buying parts and it was nice to have a normal experience for once.

Worst experience ever…read more I purchased a acura RDX on Wednesday 12.10. On Thursday 12.11. I realized this car was not for me. Yes I should have done more research before signing. More so I should have looked at their other reviews and reports against them with the better business bureau. I thought being one day after purchasing I would be able to return the car. They offer a 5-day satisfaction guarantee on their websites. After being unable to reach my salesperson and finding out he was out of office. I tried to reach a manager. No luck. The next day my sales person reached out. He said he wished he could help but the car was already registered. I took this as understandable until I reached out to the RI DMV and confirmed it was not registered. Finally after calling them out on this. I was offered a swap for a lower model car. Still basically at the same payments. I finally was able to reach a manager. I explained the whole situation. He went down on the price of the lower model car by not nearly enough. I explained at this point I just want to return the car and unwind the deal. He told me that was too bad and I was contracted in. I am a local guy who has been with Honda/Acura for over a decade. This is beyond disappointing.

I can't understand how Slater's has only 1 good review and 2 negative ones. I've been bringing my…read morecars here for over 10 years and this is the most honest, caring, professional repair shop one could ever hope to find. My cars are older so things will break from time to time and they always suggest the most economical way to repair something. In probably 50+ visits here I can only remember one time that they found something that needed fixing that I wasn't aware of (muffler bracket was loose). Remember this shop is AAA approved and AAA sets very high standards for their authorized shops.

Thank you Slater's!!!…read more Despite being fully booked, these kind people took care of my car first and helped me avert a major crisis in doing so. The staff were incredibly friendly and accommodating, and I would recommend them to anybody.

Went in to Balise Honda on 7/14 for a Honda Civic and was greeted by salesman Aaron who in…read morereference to my trade made comments like "what the fuck is that thing? thats things weird.. oh fuck that.." Told him specifically I did not want to pay more than 670 that was my max.. tried to come in at 800 and then asked if i could do 700 and he said "well if a dollar a day is going to break you.. let me let my sales manager know so he doesnt think I fucked up.. youd look better in a Honda anyways.." SO INAPPROPRIATE...  He came back and said his manager told him to write it up and that we have a deal and to come back Friday to have my husband my cosigner sign and to put down a deposit.. try to call thursday afternoon to set that up and was told he was busy but would call me back--- which he never did.. call friday morning and the sales manager had NO IDEA that this was the plan or any of what i said so it was not relayed.. told him my frustrations and said he would not run my credit and put a deal together without having money in house so I was forced to give a deposit.. Didnt hear from them for the rest of the day, called again the next day.. couldnt get a hold of any sales manager for hours and the receptionist who could not care less said i emailed them your name and number they will call you when they call you.. Again--- nothing.. called again Monday morning and got the run around from that same receptionist until I finally got a hold of a manager. Not a great experience at all from start to finish... pulling teeth to get a hold of anyone and unprofessional.. do not buy from here.

Outstanding Dealership & Service Experience…read more I had an exceptional experience at this dealership from the moment I walked in. The team was friendly, patient, and genuinely focused on helping me find the right car--not just pushing a sale. They listened to what I needed, answered every question clearly, and made the entire process smooth and stress‑free. The service department deserves just as much praise. They were professional, efficient, and incredibly attentive. Everything was explained upfront, the work was done quickly, and they treated my car with real care. It's rare to find a place where both sales and service operate at such a high level. Between the honest communication, fair pricing, and top‑tier customer service, this dealership truly stands out. I couldn't be happier with my experience and highly recommend them.

I'd like to start off by saying as a first time customer North Smithfield auto body is the best the…read moremost professional and respectful and kind place that I have ever been to !!! . when I initially called the shop the girls in the front office., Alicia and Karen were so kind and so professional!! they cheered me up buy saying everything will OK , we'll take excellent care of your car !! . I have a pretty fairly new vehicle a Honda Civic 2024 and not only did they rest assured me on my repairs but I also got the opportunity to speak with the manager of the shop. His name is Shane and he was such a wonderful man very detailed and explanatory. I also had a chance to get some extra CARE for my car from authorization by the owner Tommy and that was an above and beyond service I didn't expect included in my repairs !!! This shop is just altogether the most unbelievable amazing and reliable place that I will go to for the future and I recommend those that are in the need of a body shop to come to North Smithfield auto body. The peeps here are absolutely amazing. Thank you North Smithfield Auto Body !!!

Customer service and repair was exceptional! Alisha helped us through the whole process ( big thank…read moreyou, Alisha!) and went above and beyond to help us. The damage to our car was minor but it's back to looking like new! This was the second time we have serviced a vehicle here and although it's in a very busy area, on 146 north, it's definitely worth getting any auto body work done there! Highly recommend!

Kindness/ knowledgeable are great qualities of this place…read more Reasonable prices, also! Any service I need on my vehicle, that,s the place to go! Maria Pimentel, New Bedford

1.Worked on my 08 volvo and left rubber gasket off oil the filter cap cover causing it to leak…read more 2. My nephew went to them for inspection of a wheel issue and they said it was ok. He went back and they refused to check it again. So he had to go to another shop to fix it. 3. 3rd vechicle- my sisters chevy trax. They over tightened oil filter cap. While trying to do a simple oil change that I have done thousands time. Filter cap had had a slight crack on top of cap where a socket it used to remove cap because of over tightening. Attempted to remove it by unscrewing the cap counter clock wise. The cap was fused to the housing and cracked more while trying to turn it. For principle perposes I had them fix it. I was getting no where with it. Especially after the other incidentes with my car and my nephew's. It was a matter of principle. They turned around and said I tried to remove the entire filter housing completely which was a complete lie/a fabrication of the truth. It was a issue with over tightening the cap then not claiming responsibility or being liable for it. They did get it out and flushed it out with two oil changes, which I paid for. Do to debri from the broken cap. But to fabricate a story that I was trying to move the complete housing is dishonest and the other two incidences,I would not recommend this place to anyone.

If I could give them zero stars I would. They sold me an Audi with cut brake sensors and refuse to…read morefix it. I can't even get an inspection sticker now!!!

So just had the absolute worst experience in my entire 47 years with a car dealership. Blasius of…read moreAttleboro takes the cake!!!! My son 21 years old purchased a 2021 BMW from there, 1 day after picking it up the check engine light came on. They took the car in and sent it to BMW because it was under warranty. The next day they got I back all fixed.........but they(Blasius) wanted to look it over again to make sure everything was OK. My son gets a call saying the tires are bad and need to be replaced, we can do the expensive tire you have on there with out of pocket money, or we will do free cheaper . After pointing out they delivered him the car over 48hrs ago and did a supposed 180 point inspection, the Finance guy who is the only honest guy in the place, told them to do the right thing and replace like for like. Fast forward 48 hrs later the car is ready to pick up. 24 hrs later the check engine light is back. We cut out the middle man and took it direct to BMW because it is a warranty issue. BMW could not get the tires off, the force at which Blasius installed the tires was causing pressure on the wheel bearing. Lug nuts stripped and so on, went in and spoke with Ricardo the service manager, he agreed to pay for the repairs because they caused the damage. Today every manger from the top down refused to pay the bill. Not sure how they sleep at night knowing they placed my son in a unsafe car not once but twice! $500 repair that was necessary because of their service department and it's my son who has to pay!!!!! Don't waste your time buying there......service department is not trained to work on high end cars and the management doesn't care that you are driving something unsafe!!! All about lining their pockets!!!!!

My car broke down today and I had called AAA, they sent Jeff out to tow me. I ended up getting the…read morecar restarted and able to drive enough to get it home and Jeff was so nice and understanding. I felt bad making him come all the way out but he was so cool about it. Thank you for your help today Jeff!

Norman was a lifesaver in a pinch. Literal knight in shining armor. Only thing I can say is…read more"totally satisfied"!! Only wish I could always break down in his jurisdiction; it would make every time much more bearable. Can only hope my next tow is as enjoyable. Thanks again!!