I bought my Honda there in 2018 and I got a new phone and I couldn't hook it up. T-Mobile tried…read morethey couldn't do it went to another Honda dealer they couldn't do it. Then I met a gentleman named Kevin at Herb Chambers very pleasant very professional walking I wish I said I need some help no problem came right out to my car push this button push that button and man it was working beautiful.

I was disappointed with my experience purchasing a vehicle from this dealership. Before completing…read morethe purchase, I specifically asked about the out-the-door price because I wanted to understand exactly what I would be paying. Despite asking about this, additional dealer and registration fees were added, which made the pricing feel less transparent than I expected. I also discovered a few weeks after purchasing the vehicle that it did not come with floor mats. I reached out to the dealership a couple of months later, hoping they could provide the mats that I expected to be included with the vehicle. Instead, I was told that I could purchase them from the dealership. Overall, the experience left me feeling that there was a lack of transparency during the purchase and a lack of willingness to address the issue afterward. I would encourage anyone considering purchasing from this dealership to carefully review all fees and confirm exactly what is included with the vehicle before finalizing the deal. I will be more intentional about this with future purchases

From out of state. The brakes on our motorhome locked. Did not flinch to get us in three hours…read morebefore closing; sourced parts for our older motorhome and got us back on the road. Did not matter it was 3 pm on a Friday. Cannot recommend them higher! Thanks again...

Thank you Slater's!!!…read more Despite being fully booked, these kind people took care of my car first and helped me avert a major crisis in doing so. The staff were incredibly friendly and accommodating, and I would recommend them to anybody.

On returning from an overseas vacation, I found my Accord Sport flashing multiple scary messages…read moreand failing to respond to pressure on the accelerator. I went straight to the service department and received some of the best service I've ever had anywhere. Service Advisor Adam Parker was polite, attentive, and efficient at getting the diagnostic process started. Within an hour or so, mechanic Aidan Hogan made the diagnosis and sent us an informative video showing us exactly what the problem was. I told Adam about an important doctor's appointment I had coming up in Boston, and he moved things along, returning my vehicle within 24 hours. I couldn't be more impressed with the service I received.

Went in to Balise Honda on 7/14 for a Honda Civic and was greeted by salesman Aaron who in…read morereference to my trade made comments like "what the fuck is that thing? thats things weird.. oh fuck that.." Told him specifically I did not want to pay more than 670 that was my max.. tried to come in at 800 and then asked if i could do 700 and he said "well if a dollar a day is going to break you.. let me let my sales manager know so he doesnt think I fucked up.. youd look better in a Honda anyways.." SO INAPPROPRIATE...  He came back and said his manager told him to write it up and that we have a deal and to come back Friday to have my husband my cosigner sign and to put down a deposit.. try to call thursday afternoon to set that up and was told he was busy but would call me back--- which he never did.. call friday morning and the sales manager had NO IDEA that this was the plan or any of what i said so it was not relayed.. told him my frustrations and said he would not run my credit and put a deal together without having money in house so I was forced to give a deposit.. Didnt hear from them for the rest of the day, called again the next day.. couldnt get a hold of any sales manager for hours and the receptionist who could not care less said i emailed them your name and number they will call you when they call you.. Again--- nothing.. called again Monday morning and got the run around from that same receptionist until I finally got a hold of a manager. Not a great experience at all from start to finish... pulling teeth to get a hold of anyone and unprofessional.. do not buy from here.

Kindness/ knowledgeable are great qualities of this place…read more Reasonable prices, also! Any service I need on my vehicle, that,s the place to go! Maria Pimentel, New Bedford

1.Worked on my 08 volvo and left rubber gasket off oil the filter cap cover causing it to leak…read more 2. My nephew went to them for inspection of a wheel issue and they said it was ok. He went back and they refused to check it again. So he had to go to another shop to fix it. 3. 3rd vechicle- my sisters chevy trax. They over tightened oil filter cap. While trying to do a simple oil change that I have done thousands time. Filter cap had had a slight crack on top of cap where a socket it used to remove cap because of over tightening. Attempted to remove it by unscrewing the cap counter clock wise. The cap was fused to the housing and cracked more while trying to turn it. For principle perposes I had them fix it. I was getting no where with it. Especially after the other incidentes with my car and my nephew's. It was a matter of principle. They turned around and said I tried to remove the entire filter housing completely which was a complete lie/a fabrication of the truth. It was a issue with over tightening the cap then not claiming responsibility or being liable for it. They did get it out and flushed it out with two oil changes, which I paid for. Do to debri from the broken cap. But to fabricate a story that I was trying to move the complete housing is dishonest and the other two incidences,I would not recommend this place to anyone.

My car broke down today and I had called AAA, they sent Jeff out to tow me. I ended up getting the…read morecar restarted and able to drive enough to get it home and Jeff was so nice and understanding. I felt bad making him come all the way out but he was so cool about it. Thank you for your help today Jeff!

My youngest kid ran over a nail and I needed to get my tire plugged. I dropped by first thing in…read morethe morning and left the tire to be repaired. I got a call about an hour later and came to pick it up. What's review worthy is that when I came to pick up the tire, they took off the spare, put the original tire on, filled up all the tires. Most impressively, they put the spare tire back under the car! If you own a Honda Pilot you know what a pain to do this! A++

In the summer of 2026, a random criminal vandalized my car. I decided to consult Ken Rocha…read moreCollision LLC and see what they could do about it. I have to admit... I am more than impressed by Ken Rocha's results. Everything detailed, everything perfected. There was a big delay due to part orders, and since I have experience working in the tech repair industry, I already knew that this is something commonplace. But the customer service and kindness provided by Ken Rocha was phenomenal, and I was accomodated and provided everything I needed from start to finish, without any inconvenience. The vandalism thing was a strange incident for me to have deal with, and I appreciate Ken Rocha Collision LLC for actually listening to me, and handling my concerns gracefully... 100 percent. Five stars!!!

After being hit by a Tesla cyber truck, my car was towed here to be evaluated and serviced. After a…read morefew weeks, my car was returned to me in pristine condition. It was in better condition than I ever could've expected along with a completely thorough detail of a car that has seen three dogs and teenagers!!! The professionalism of the staff, with my constant text messages and emails, their patience is unlike anything I have experienced in a very long time. I am so grateful to this company for going above and beyond, addressing all of my concerns, and easing the anxieties that come from being a road rage victim.

I'd like to start off by saying as a first time customer North Smithfield auto body is the best the…read moremost professional and respectful and kind place that I have ever been to !!! . when I initially called the shop the girls in the front office., Alicia and Karen were so kind and so professional!! they cheered me up buy saying everything will OK , we'll take excellent care of your car !! . I have a pretty fairly new vehicle a Honda Civic 2024 and not only did they rest assured me on my repairs but I also got the opportunity to speak with the manager of the shop. His name is Shane and he was such a wonderful man very detailed and explanatory. I also had a chance to get some extra CARE for my car from authorization by the owner Tommy and that was an above and beyond service I didn't expect included in my repairs !!! This shop is just altogether the most unbelievable amazing and reliable place that I will go to for the future and I recommend those that are in the need of a body shop to come to North Smithfield auto body. The peeps here are absolutely amazing. Thank you North Smithfield Auto Body !!!

Customer service and repair was exceptional! Alisha helped us through the whole process ( big thank…read moreyou, Alisha!) and went above and beyond to help us. The damage to our car was minor but it's back to looking like new! This was the second time we have serviced a vehicle here and although it's in a very busy area, on 146 north, it's definitely worth getting any auto body work done there! Highly recommend!

Hands down the best mechanic experience I've ever had. Everything was explained, documented and…read moretaken care of as promised. Everyone went above and beyond in their communication and service. We were given a loaner vehicle for the time our truck was in the shop. They had even vacuumed the truck for when we picked it up. Cannot say enough positive things about this experience. Phenomenal. Thank you Tony, Gary and the incredible team at Protech.

I had a great experience with Protech. Everyone was very kind and responsive when answering all of…read moremy questions while I was in the market for new brakes and rotors. Being provided with a rental car while the work was being completed was a huge bonus and made the whole process much less stressful. I really appreciated their attention to detail and felt very comfortable knowing I wasn't being taken advantage of. I would definitely recommend them to anyone looking for honest and professional service.