I drop of my F150 for an oil change. They have great employees that work there. They where nice to me I recommend this company to anyone and everyone for towing car and trucks. They also do heavy duty towing read more

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Flat tire. NEVER FUN. I remembered being recommended to Colettas-- it was very close to where my tire died. I dropped off my car and it was done in less than 2 hours and around $200 for two brandy spanken' new tires + service. they have apparently been around for 50 years! so very PVD. how am I the first to review?!?! love this place. they were professional, accommodating, quick + efficient. just the way I like it. they do inspections, repairs, towing...anything you need for your cah. if you have somethen' broken on your ride this is your kinda place. read more

Coletta's Garage - Towing Near Me - Providence, Rhode Island

My daughters car was towed here after she was hit. The driver was really nice however the office guys were incredibly rude and unhelpful! I could not wait to get the car out of there so much so that I asked the body shop to handle it. I would never intentionally use this company and hope if you ever get towed from Prov that it doesn't go there!! read more

I'd give 0 stars if I could! This place is just HORRIBLE! My son in laws car was towed over Labor Day weekend and when they went to pick it up and drive it to my house (literally 5 mins away) my daughter called me panicking that something was wrong with the car but luckily she made it to my house. They bring it to the shop only to find out that they snapped the inner and outer tire rod. He paid $500 to fix because they NEED their car to get to work.. They called Coletta's numerous times, left messages and was forwarded to voicemails. I called and spoke to a rude individual who told me they have to go through their own insurance. HOW? You guys did the damage! That is unacceptable! The only excuse they had was that it wasn't brought to their attention when they picked up the car. How the hell would they know until they actually drove the car?! Bottom line is they could care less! But this isn't over because we are getting a lawyer. This place and the people that work there are careless and heartless! read more

I have had only good experiences with this place. I chose it for convenience - they're located right near the hospital and let me drop the car off early and pick it up after work. They RIH employee discount didn't hurt either. But I have since found the employees at Coletta's to be helpful, courteous, efficient and honest. Sometimes the prices they charge are so fair it's hard to believe - I didn't know you could fix anything on a car for ten bucks. I've never used their towing services so can't comment, but as for the shop itself I have no complaints. read more

Awful! Customer service is non existent at this place. The nicest one and most helpful was the guy who towed my vehicle in. Then the work that was done wasn't done properly and caused further damage to the existing problem. I do not i repeat do not!!! Recommend this place for any service done to your vehicle(s). If you do not believe me. You will see for yourself. They are a bunch of crooks. Worst service I could have received! read more

Bunch of crooks! Make sure you have someone sitting in your car at all times. Coletta's might come and try to tow your car from a parking spot in a bank parking lot, while you're inside withdrawing money from an ATM. Literally parked car, got out, got inside to ATM, probably a minute or two later, only to come out, have your car lifted up 1 foot, and they say it'll cost you $110 just to lower your car. If you don't have the money by the time it gets to their parking lot it'll be close to $200.Nevermind overnight fee's. What a fun way to start your night out in Providence. read more

I came here for car inspection. My car is running great for about 7 years! The check engine light on. They checked my car and then told me there are several sensors needed to be replaced. I asked how much AT MOST included labor. their manager gave me a price $750. But it's end up with $920. And before they fixed anything, they didn't tell me at all the price is even higher. Just two examples, on the invoice, the oxygen sensor is $155. but I looked up on eBay. the highest price I can found is $49. camshaft sensor on their invoice is $90, but eBay's highest price is around $20. If this is just the end, I would say my car get inspected and I pay a lot. I can drive it at least another 2 years. I accepted. BUT there is another problem charged me another $650. Ridiculous right? This is not the end. Very next day after they fixed my car, the transmission was not working properly. And they refused to take the responsibility. Also I have no idea what they did to my car, I can't even know if they did replace what needed to be replaced. At very last, I went to another repair shop. checked my car for FREE, and I had to spent another $2000 at least to fixed transmission if I want to drive the car. Coletta's is a ridiculous place! Never ever put your car there. You never know what they did to you car. You never know if they fix your car or make it even worse. All they want is getting money out of your pocket. read more

Like an idiot I locked my keys in the car at night in Providence. The woman who answered the phone was so nice. She had someone dispatched and told me her driver would be there in about 30 minutes. She told me it would cost about $50, which was less than any other company quoted me that night. Her driver showed up in 15 minutes and it cost $45. He went right to work and there was no damage whatsoever on my car. He was incredibly professional, courteous and understanding. I will definitely be using them for all my future car needs. As for all the people complaining about them on this website, for most people what you put out is what you get back. Don't park in an area that says: Tow Zone don't park here. Then when you make a mistake don't take it out on someone else read more

Coletta's was extremely professional and efficient. I found them after browsing the internet for reliable mechanics in Providence as I had been having trouble with my car over the weekend. I called early on a Monday to let them know that I wanted them to look at my alternator. At first, they informed me that Monday was a very busy day for them, and they were unsure as to whether they would be able to take a look at my car that day. As I was unable to drive my car anyway, I left it with them in the hopes that they could squeeze me in. Within a few hours, I received a call from them letting me know that my alternator indeed required replacement, and they could do it for a very reasonable price with a student discount they offered. Within an hour after that, my car had been fixed. I have worked with sleazy mechanics in the past who have pulled the wool over my eyes, and have also gone to incredibly reliable and trustworthy mechanics. While this was my first interaction with Coletta's they have won me over as a customer with their generosity, professionalism and reliability. I will definitely be going back to have my car serviced and tuned up there! read more

This is a very scummy business. Last year, I parked in a parking lot of a local business and first walked to a separate store across the street. Returning to the parking lot 3min later, my car was being attached to a Coletta's tow truck. The man was very rude and told me I would have to pay him $85 on the spot to have my car detached, or my car would be towed to their facility where I would still have to pay a fee. I payed him on the spot, had my car detached, and immediately walked into the local business to speak with the manager. The manager told me he had hired Coletta's Garage to tow anyone who parked in their parking lot who didn't walk immediately into their store. If someone parks on your property and is gone for an exorbitant amount of time, they may need to be removed. But for two businesses to collude to immediately nip drivers for a quick buck is beyond what is necessary. The Coletta's driver was quick to act, waiting in the parking lot for anyone who did not walk directly into the adjacent store. It's a quick way to make money, but it is unethical and indecent. read more

Awful place! Damaged my car and denied it saying I brought the car in with damage! Then they quoted me $2,400 to fix it! Did not admit fault about it all and Service Manager was un helpful and rude. They should stay away from servicing cars and stick with the towing! Sure they have been in business a long time but as a towing service! Any other service shop in town will agree that they are a towing company and no good at servicing! If I could give them 0 stars I would! read more

Just took them three and a half hours to respond to a Greyhound bus request. Although, we all know nothing is better than late departure...