1. Hi Strength Bolt Company

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Kent, WA

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Hi Strength Bolt Company

4.3 (4 reviews)
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1 year ago

Best selection of quality "Hi Strength" hardware. Not poor quality non-USA nuts / screws & hardware. . 5 stars

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2 years ago

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3 years ago

The counter guy was great, but I was forced to watch right wing liars spin tales on the tv at the counter

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11 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

(103 reviews)

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In this world today, we need to start growing, and when I say growing, I mean plants, flowers,…read morefood, herbs, and more. Lowe's not only has soil for planting. They also have much more. They have everything you need in your home. This is a wonderful Lowe's. It was clean. The employees were super sweet and the plants looked healthy and fresh. I would return there over and over again for a great value and a great place to go.

After over a week of dealing with this order, my biggest takeaway is that poor communication and…read morelack of follow-through appear to be part of the culture at the Kent Lowe's store #2561 The delivery delay was frustrating, but delays happen. What should never happen is changing a customer's delivery date without notification, failing to return calls, repeatedly promising updates that never come, and forcing customers to spend hours chasing information about their own order. What concerned me most was the lack of leadership accountability. When issues escalated, there was little evidence that management was actively engaged in resolving the problem. Calls were not returned, messages went unanswered, and even after submitting detailed complaints to Store Manager Jason and Customer Care, I received no response. Leadership sets the standard for customer service. When managers fail to communicate, fail to follow through, and fail to respond to customer concerns, that behavior eventually becomes the culture of the organization. Based on my experience, that is exactly what appears to have happened here. The only reason this review is not even lower is because Kaylah and Eric stepped up, took ownership of the situation, and ultimately resolved the problem. They demonstrated the professionalism, urgency, and customer focus that I wish I had experienced from the beginning. Customers can forgive mistakes. What is much harder to forgive is a complete lack of communication, accountability, and respect for their time. Unfortunately, this experience left me with little confidence in the leadership and customer service culture at the Kent Lowe's store.

Harbor Freight Tools - Hardy Work Gloves

Harbor Freight Tools

(32 reviews)

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I've been coming here for many years now and i like the fact that everything is very consistent…read morewith this harbor freight location. I never have to worry about unexpected surprises. And I actually mean that with every aspect of harbor freight. What you see is what you get and that's comforting. Although on occasion you might find some of the products to be less than high quality, the majority of them are perfectly acceptable. And when you factor in the very low prices they sell these products for, it makes them mostly worth it. And the prices really are fantastic. Another thing that is fantastic about this place is the customer service. The employees are usually quite friendly, and they will try to do the best they can to answer your questions, or to help you in whatever way they can. At least that has been my experience. Another thing is that they never falsely advertise any of the products they sell, nor the operating hours. I have had on multiple occasions been turned away from a business or encountered locked doors even though I had arrived during regular business hours. More then a couple businesses advertise the operating hours as one thing, but then stop operating and shut the doors earlier than they promised to the people which is such a terrible thing to do considering these customers have already spent who knows how much time, energy, and likely gas making the trip down there only to find out it's all been a complete waste and absolutely for nothing. And this was all after looking up the hours of the business prior to leaving. This Harbor freight location doesn't do that. They do what they say, and they operate exactly how they say they operate. It gives me a sense of trust in harbor freight that I have long since lost for a number of other businesses. This is just one of the reasons why I will keep on shopping at this harbor freight store.

I had an opportunity to pick up some rechargeable batteries at this store while running errands…read more The selection I needed was available and at a reasonable price. I paid for my purchase via credit card, nothing seemed wrong, and I walked away with my purchase in hand. However... I got a call from my bank about an unusual charge, so I went into my account, and found HARBOR FREIGHT TOOLS was trying to charge me SHIPPING on a product I already had in my hands!!! I cancelled the bogus charge, but my bank wound up putting a HOLD on my card for further purchases. So my word of advice is.... CHECK YOUR RECEIPTS AND BANK STATEMENTS IF YOU SHOPPED HERE.

Lowe's Home Improvement

Lowe's Home Improvement

(154 reviews)

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My husband and I had a list of various sizes of lumber we needed. He and I were going through the…read morelumber, when a lumber employee came to help us. He brought the fork lift over to help us pick up the lumber that was high up. This made it much easier to handle. Then 2 young employees came to help us. They assisted us with the heavier prices. We are very thankful to the helpful staff that assisted us.

Lowe's -- Five Stars Great Store…read more I recently went to Lowe's because I was looking for things for my garden, especially the plant section, and I have to say, there was a lot to love! The store was clean and well stocked, and they had fresh plants, plant food, cleaners, tools, and just about everything I needed for my garden. I really appreciate having a store like Lowe's in our community. I did find the store a little confusing to navigate, and it seemed like they were having a difficult day because several employees had called out. I understand that things happen, but there was something I noticed that I think management should address. I heard employees talking negatively about another employee while customers were nearby. That really isn't a good practice. Everyone has difficult days, but conversations about coworkers should be kept private and away from customers. A positive atmosphere makes such a difference in a store. I also have to mention the self-checkout registers. I found them difficult to understand, and I imagine they could be confusing for older customers -- and probably some younger customers too! I personally think it's nice to have an employee at the register to greet customers, help them, tell them about specials, and simply provide that warm human connection. Despite those concerns, I still want to give Lowe's FIVE STARS because the store was clean, the selection was wonderful, and I found everything I needed for my garden. Thank you, Lowe's, for providing such a great store and wonderful products for our community. Oh another thing that I forgot to tell you about is Lowe's has a military discount for anybody that were prior military or in active duty they also have some of their plants on sale because the season is almost over with you can get some great deals here at Lowe's!!!!!!! Five stars from that Review Lady! Keep up the good work -- and let's keep those employee conversations positive and customer-friendly!

Hi Strength Bolt Company - hardware - Updated November 2026

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