Hi-Line Auto Body 24 Sunset St. Dumont, NJ 07628 I was highly pleased with the auto body service. Owner Raphael, Manager Josh and the auto body technicians were very professional and efficient. As a bonus, they vacuumed the interior of my car in addition to repairing the vehicle. As another bonus, they also offered to repair my car earlier than originally scheduled. If you decide to have your car repaired, a non-refundable deposit is required; once the car is ready for pick up, this deposit will then be deducted from the final cost of your bill. read more

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I had a big scratch on my bumper thought it would have to be replaced but Josh the manager told me they could sand it and paint it came out perfect thanks Josh and your team GREAT JOB read more

We loved our experience here! Our car was hit, and Josh was incredibly helpful with sorting through insurance and the repairs. He was communicative, kind, and thorough. We just picked up the car and it looks amazing. We highly recommend this auto body shop! read more

This place is terrific! I took my car to Hi-Line a couple of years ago before the new owners took over and they were fabulous- they advised that for my windshield I should get a price quote from Safelight because they said it would be cheaper, and they saved me money at their own expense, which is truly the pinnacle of CUSTOMER service. When I found out that they had new owners I was disappointed because it is so hard to find really honest mechanics/repair shops like Hi-line. Well I am so happy to say that the new owners and the new staff are just as terrific!!! Josh is so pleasant to deal with, super knowledgable and yes, HONEST. They did a great job on my car and saved me a bunch of money compared to quotes I got elsewhere. Josh also made sure that it got done in a timely fashion. I will absolutely be using this shop any time my car needs body work! I highly recommend!!!! read more

I'm a customer for 20 years before Radu, the previous , sold shop. Went today , had a problem with glove compartment closing . Saw Josh and his partner. They stopped what they were doing, and within 15 minutes , it's was fixed ! Asked what I owed and they would not take a penny, not even a tip! Will be a customer here as well for the next 20 years plus. Thanks so much, Larry read more

The windshield Weatherstripping on my Kia Optima had come loose and would flap in the wind on the driver's side. I found out that going to a Kia dealership could cost a pretty penny. I came to Hi-Line Auto Body to have it evaluated and fixed. Radu was welcoming. Radu used some glue and pressed the weatherstripping back into its groove and covered part of it with some tape and it was fixed and he did not charge me a cent for this. Radu likes to help people. read more

I was a little worried based on some of the reviews, but was recommended to Hi-Line from a local business. I was pleasantly surprised with my experience at Hi-Line Auto Body. Radu was very kind and patient explaining what exactly needed to be done to my vehicle and the options and costs of each. He was always very respectful and kind and his work was great. I would use his company again for any future autobody needs. read more

Radu loves what he does, and it shows. I'm 70 years old and for many years I have owned or leased 2 or 3 cars every 2 or 3 years for my family. Unfortunately like many people living in New Jersey my cars have been involved in fender benders. I have used multiple auto repair shops, some recommended by my insurance carrier others by friends. So I am not a novice in getting a car repaired. Hi-line by far surpasses all the others. Radu the owner just doesn't repair the car but treats it as a work of art. As artists restore masterpieces, Radu treats the automobile like a masterpiece that has been damaged and needs care and detailed restoration. He's really a restorer of the car rather than just a repairer. There is no better place to have your auto body work done! read more

I had a terrible experience here. I'm from PA and got sideswiped in an intersection while in NJ, so I ended up leaving my car here to get fixed. He got over $6,000 to repair my car, and it looks terrible. He supposedly replaced the outer door, and now the handle squeaks and is difficult to open, and the outer edges of the supposedly new door don't line up with the frame. Additionally, the interior shows damage that wasn't there after the accident. Apparently he damaged an interior part of the door while replacing it, where the window buttons are, and didn't bother fixing it. When we returned the car to him and asked him to repair the damage, he literally glued it back together. It snapped apart again less than a day later. We returned to him again, and he glued it AGAIN and then taped over it, asking us to leave the tape in place for a day to let the "glue set." First of all, I've never seen anyone use glue in a car to repair something. Secondly, and you probably saw this coming, it sprang apart again within two days. I can literally feel air from outside blowing through the damaged part as I drive. I'm a single mom with two kids, and now I'm driving a car that was damaged in an accident (not my fault) and made worse by this body shop. He took the very large check from my insurance company and did shoddy work, and then damaged my car further in order to cover up his own damage. My insurance company says there's nothing they can do, but thankfully we can file a claim in small claims court. I see several other reviewers say that they are women and also had a bad experience, so perhaps that's why this happened. Save yourself the trouble and take your vehicle elsewhere. I'm read more

Most bizarre experience in my life, the worst costumer service, my car was literally held hostage, had to get police involved. Looking at all the positive reviews can't help to notice that most were written by man, as a woman I truly feel like I was taken advantage of , there was no reasoning with the owner. Very disappointed, would not recommend to anyone, and a specially if you are single woman, avoid this place at all cost. read more

I've gone to Radu at Hi-Line for all of my auto body problems in the last 21 years. He's a nice guy, very professional, does spectacular work, and most importantly he looks out for his clients. It's nice to be able to bring your car to a guy you completely trust. That's why my entire family goes there, and whenever anyone get a scratch, a ding, fender bender, or car accident, we tell them to go see Radu! read more

Our family has been going to Radu for over 25 years. We use to live down the street and now live 30 minutes away and still go to him for our needs and he does an impeccable job each and every time. He's a nice guy like other reviewers have said and most of all he is trustworthy (something hard to find in any auto body place)!! read more

Got my SUV repaired here as well as a car window. Both time Radu was extremely kind and honest. Great work as well. He worked with our insurance and was a pleasure to work with. I highly recommend. read more

We have had work done here for years. The quality of the work is excellent. Radu is a pro. The customer always comes first.

Radu is a smart businessman. He know that pleasing the customer is job one. Most of his business is word of mouth. I have used him on several occasions and have been very pleased with his work. I have recommended him to several others. Seems everyone in this area has either heard of Radu or has used him. read more

I've gone to Radu's auto body Shop (HI-Line Auto Body) 10 times now. I have used him for all 4 of my families cars, and each and every time they surpassed my expectations. I've gone to Radu at Hi-Line for all of my auto body problems in the last 17 years. He's an extremely personable and genuinely Nice guy, very professional, does Spectacular work, and most importantly he looks out for his clients. He always tries to bend over backwards to make sure your leaving fully satisfied without breaking your financial threshold. He will fight foe your rights and have persuasive discussions with your insurance company so you aren't burdened financially. It's so nice to be able to bring your cars to a gentleman you completely trust. That's why my entire family goes there, and whenever anyone get a scratch, a ding, fender bender, or car accident, we tell them to go see Radu! read more

I needed some bodywork done on my the driver's side door of my car, and I was naturally hesitant about which shop to choose, Like anyone else, I was looking for an honest business that wasn't out to rip me off, and not only that, I of course wanted the work done right. I'm glad I chose Hi-Line and Radu. He worked his magic, and made my leased car look like it was brand new. He quoted me a fair price, and what he quoted me is exactly what I paid, meaning he didn't make anything up that would've increased his quoted price when it came time to pay. Highly recommended! read more

Radu is great - he and his assistant do a great job - I had my 2001 BMW 530i titanium silver hood and bumper painted in 2011 and he matched the color perfectly. He also painted my wifes Obsidian Black 2010 Mercedes C300 hood which had been damaged my falling debris near construction. I was really worried about this since it was brand new and again it looks like OEM. He and his small team are very talented and have the right machines to do the job right. It may take some time but they do it right. I highly recommend them - Rob read more