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    Atlanta Home Alarm Systems

    Atlanta Home Alarm Systems

    (3 reviews)

    Edgewood

    After buying our first home, my wife and I decided to purchase an alarm system with monitoring…read moreservice to help protect our investment and our children. We had never used a security system before and knew little about how the systems or the service worked. Lew dropped by for a free consultation, surveyed the property, recommended a course of action, and scheduled an installation for the following week. Lew dealt patiently with us for we misplaced the key to the house on the installation day, and he happily fit us into his schedule the next day. Installation was quick, clean and informative: he explained components and features, offered different options, and uninstalled and disposed of random components of earlier systems spread throughout the house. And most importantly, at nine o'clock one night, when I called him after clumsily and accidentally fouling up the master code and a clutch of other settings too due to my inexperience with the system, he picked right up and walked me through the process of sorting out the whole mess, and taught me how to avoid making that mistake again. His generous customer service took a huge weight off my shoulders, and we couldn't have been more pleased. One other thing: Like T-Mobile, Atlanta Home Alarm offers their services without contracts. Everything is month to month--and their rates seem much cheaper than bigger companies'.

    How do you find a reliable, affordable home alarm provider when you are new to Atlanta and know…read morehardly anyone? I got lucky with my online search and called Atlanta Home Alarm Systems to check out the system installed in the home we just bought. The existing system was stickered by one of the 3-letter acronym outfits and I knew from trying to deal with them when my I moved my parents to an assisted living center I wanted nothing to do with them. Atlanta Home Alarm Systems came over within 24 hours, converted the system to their monitoring service and I couldn't be more pleased with their service, reliability and value. AND they offer pay as you go, monthly payments, no contract! I still can't believe it. Since then their very capable techs have replaced sensors when they went kafitz!, moved all the sensors when we had our windows replaced, relocated the cellular service connection to the attic when the under stairs wiring closet couldn't keep a connection... All good. I couldn't be more pleased.

    Vivint

    Vivint

    (88 reviews)

    Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

    Another customer commented that "Vivint does not deserve one star..." Having done business with…read moreVivint, I would agree, but there are no zero-star ratings. Apparently, Vivint is only interested in getting homeowners to sign up. If you have a problem (and eventually you will), they don't show up. Last July, we were out of town when a severe storm knocked our doorbell and outdoor cameras offline. They are still offline. When I returned home, I followed the reset procedures 3 times without success. Next, I chatted with their AI chatbot, which seemed reluctant to switch me over to a human tech. We troubleshot for over an hour and still couldn't fix the problem. I requested a home visit then. But no one was dispatched. I sent an email to customer service on Sep 20, 2026, requesting a home visit. As of this writing, they have not responded. Don't just take my word for it; research the company's history on customer service before signing up with this company. And save your money. You can do better.

    Hi IQ Electrical - electricians - Updated October 2026

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