I have been getting CPAP supplies for a few years from Youngs and it was time to replace my CPAP…read more The process was perfect. I have not had any issues with this company. They are always attentive to my request and respond in a timely manner.

Our PCP used this company to obtain medical equipment for our family member. Every month they send…read morea bill that already has late and overdue payment fees attached despite us paying every single month. When you call you will talk to India and get no assistance. There is no way to cancel or return the equipment or flat out buy the piece without paying even more than it's worth. I pay the bill and 2 weeks later get another threatening collection despite copies of cashed checks in my banking history. The people in India are useless.

I particularly like this business to order a specific type of sunscreen. It's also really great…read moreplace to find specialty items. I highly recommend health spectrum pharmacy. The people who work there are caring and take the time to help you with your needs.

This is a great pharmacy with a lot of medical supplies in addition to prescription needs. There…read moreis parking available for pharmacy only shoppers closer to The hospital which is nice for a quick run in. It's also very clean inside with assistance for those who can't walk as well.

I can not say enough good things about my experience. My dad came from the hospital, we quickly…read moredetermined that he was going to need help on the stairs. Called 9:05 on 12/26, and it was installed at 10:00 on the 27th. From the owner to the installers, a completely seamless and painless process. I can not recommend enough!

This company is without a doubt the best customer service oriented organization I've come across in…read morea long time. When either my Mom's chair lift or stair glide needs servicing, they are prompt, courteous, and efficient in taking care of our needs. If I could give them 10 stars I would!

Earlier this year I was diagnosed with sleep apnea. Unfortunately my health insurance would not…read morecover the equipment. I paid out of pocket using a credit card on the day I got the equipment (two seperate instances). Total was $971.87. Ever since then they have billed me for the complete amount even though it was paid at the time. Each time I received a bill, I contacted them. Twice in person at the Bethlehem office (with copies of my credit card statement in hand) and at least three other times by calling the billing office number on ths statement. Each time I asked that they let my know that the issue had been resolved. No one has done that, and I continue to get monthly statements stating that I owe $971.87. Now they are threatening to turn it over to an "outside collection agency". Just awful customer service.

I have been a patient of Lincare for several years. The people I worked with in Fayetteville NC are…read morelovely people. I would give a 5 star on them alone. so they are getting the 3 star today due to the fact the company is the worst company in the USA for assisting customers to get to the department they need or to even bother to answer their phones. I honestly believe on Fridays, they just pick their phone up and place it on hold again for the next agent who does the same thing. I have ADHD and one of the hardest things for me to do is check my emails. Why? I have no clue. I found I had an unpaid bill since January which I have talked to billing about so many times, my hair has gone from a lovely brown to solid white. I finally got a human being and told them let me just pay the *blanking* thing. I also explained I was not upset with her but with Lincare's phone system and their new 'awesome' patient portal. I was on hold for over two hours on the one call I made and finally disconnected. Someone picked the call up at the 25 min wait time I was told it would take (by the answer bot) had and placed me on hold again. On the second half of the call I waited over 40 minutes before I finally hung up and contacted customer service. The same thing happened there. I even tried the patient portal and after a bunch of bs, the portal said my account number was incorrect and I did not exist. So totally angry and in ADHD tears of frustration, I called billing in Fayetteville and the system sent me over to supplies. The lady I spoke with was so kind and helpful. Once she placed the order they said they have waiting, she helped me get in touch with billing. Hats off to her. Wish I could remember her name. Same with the next lady. I paid the bill and I do believe it was paid for originally but someone in the company did not enter the information correctly. More than likely one of the department heads, which speaking of them, I'm to point I'm sure they have theirs up their collective a$$e$. The only thing from there is that there is no where to go in the company to file a complaint, they don't have the ability to do that either. I read the reviews from Reverent R, Ben C and Bruce H and get the impression this is what happens on a consistant basis. Y'all probably need to be audited. I'm closing this out with only one more thing to say.... Lincare, clean up your act before you lose some of the easiest money you make with medical supplies. My ex use to work in the divsion which separated the oxygen from all the others for the tanks. Lindy Air was a good company and y'all lost it due to your crappy business towards customers. I should have contacted Fayetteville first.

We never had any issues getting supplies delivered for my mother. Professional and knowledgeable of…read moreeverything.

I was reading the reviews and don't agree with most of them. I am on Medicare and as long as I give…read moreAmerican home ample notice, I get my supplies delivered to my living room as I ordered. The driver is pleasant and I have no problems. At times he even suggests ways of helping me with some of my machines that I wouldn't have thought of myself! I have nothing but praise for this company!

Good Service & fair pricing Good reputation I bought a Rollator and I am happy that they service…read morethis equipment.

Excellent customer service Excellent knowledge…read more Kathy Miller was very thorough Would recommend

Just got off the phone with their billing dept., one agent verifies my information including…read moreinsurance, then the call is dropped, she had taken my phone number and said she would call back if the call was dropped, she didn't. I called back and had to start all over again with another agent. Neither of them spoke English very well so it was difficult to communicate with them. The second agent however was downright rude and obnoxious. The second agent would not read the notes regarding insurance and transferred me to the dept that handles adding insurance to your file, meanwhile in my hand I have the paperwork that was signed in January that clearly show that my WTC insurance was added in January (1-3-25), so who decided to delete it from my file and basically remove coverage that should never be removed. Now I have to fight to get reimbursed due to their error.

Zach delivered my oxygen tank today, quick service, He made sure everything was set up correctly…read moreenjoyed our conversation. this is the second time young's has been out and the caring quality of reps is excellent.

I bought a stairlift from the corporate office in north carolina. Had nothing but one problem after…read moreanother. The lift ended up working 3 days out iof a month. They sent out 2 different contractors that were as clueless as a bag of hammers. Finally got the head honcho at Ameriglide. He said hed get the A team he had on it. It was a difficult to diagnose problem and mark and his team stuck it out through repeated visits and communicating with ameriglide to solve the problem. Great people who care about their work and the people that rely on assistance from these mobility tools . If you are looking for a lift. , you couldn't be in better hands with lehigh valley AmeriGlide!!

I called in a refill for pick up. 48 hours later I went to pick it up and it still wasn't ready!…read moreIt's a box that merely requires a label! This is not the first time I've had to wait! I don't consider that good customer service!

They compound medication for my daughter every 2 weeks. They've been great! Excellent service and…read morehelpful every step of the way.