Most of the staff are very rude! This includes front and back. They all "seem" overworked.read more

On 12/9/25 at approximately 5:00pm I went to the Northampton CVS to pick up a pain medication that…read moremy doctor had just called in, after my surgery. When I arrived I was told that the medication was not available in that strength. They said they would call the doctor and get a prescription for a different strength. But by then the doctor's office was closed. They then told me I could go to the Whitehall store to pick it up. It was late plus I had a meeting to attend so I said I would pick it up the next day. On 12/10, the next day, I called the doctor's office but they were closed. I then called Northampton CVS and told them I would be picking up the prescription at the Whitehall CVS. Surprisingly I found out I was "misinformed", as I was now told I couldn't get it at the Whitehall CVS as it was non-transferable to that store! I said that I'll just get it in the original strength at the Northampton CVS, and was it shipped to the store today? Shockingly I was told that it was never ordered ... and that they could get it in 2 days! The incompetence is staggering. I had my prescriptions filled at the Northampton Rite Aid for over 35 years without a problem. When the Rite Aid closed earlier this year my prescriptions were transferred to the Northampton CVS. Alas ... lucky me!

They are by far the best. I once left them a not so nice review and im sorry I did. It was uncalled…read morefor. They have been nothing but nice. They focus on my needs and are incredibly helpful if I could give them an even better rating I would. Every one of them is kind, sweet, and totally helpful. This is by far the best pharmacy I have ever found. They know your name and everything. They are so awesome

My eye doctor recommended them because of their care and their willingness to go above and beyond…read moreto find coupons for you so it's the most cost effective and they certainly have been delivering. It's a little bit of a drive for me than the other right around the corner pharmacy chains but I feel like it's worth it for the sake of the care you get here!

I was just musing tonight and looking at all the precious knick-knacks I bought for my Mom from…read more1979 through 1983 at Newhards Pharmacy. We moved to Georgia in 1983, and I have never found another place that sold the sweet little collectibles that Newhard's had. Glad to see that they are still in business.

These folks are tremendous! They made getting my orthopedic boot and leg scoot effortless. They…read morecalled me within 24 hours to let me know my insurance was covering everything. They went above and beyond to help me in my time of need. Old fashioned customer service! Ten out of Ten!!

If I could give it zero stars, I would. On Sunday, January 12th at approximately 12:05AM, my…read morehusband went to thisstore after I specifically had a televisit with a doctor for a medical issue that required antibiotics. We chose to pay 69 dollars for this televisit through Jefferson Health because I was very sick and needed medication right away. We also chose to go this route because on the website we saw that store #5715 was open 24 hours, including the pharmacy. My husband headed to the store only to discover upon arrival, a sign saying they were closed, pharmacy only open from 8am - 10pm and the store only open until midnight. And this went into effect starting on December 22nd! This store is a 26 minute drive (8.5 miles) away from my home. So you can imagine the major inconvenience. This brings me to my major point: NOWHERE ON THE WEBSITE OR THE STORE PHONE ANSWERING SERVICE DID IT SAY THE DIFFERENCE IN HOURS! We chose to do what we did for my health based on the fact that I could get the antibiotic from this "open pharmacy" that same night. If I knew they were closed, I would have waited to go to an Express Care and paid 49 dollars less to see a doctor in person. Plus we wasted time and gas in our car driving all the way to the store just to find out it was closed. It cost me time and money.

Something has changed at this Walgreens' location--staff was super friendly!…read more Though most convenient, this has not been my favorite Walgreens to patronize. Mostly because staff has historically been indifferent at best, downright rude at worst. Recently, however, on two separate occasions, I've found staff members--including at least one manager--to be warm, friendly, and helpful. On the first occasion, discounts from my Walgreens' rewards weren't reflecting on my bill. This is not unusual, as it seems to happen frequently at all businesses that use rewards. Oftentimes, employees get frustrated and flustered (as do the people in the growing lines behind me) and employees get mad at me, as if it's my fault. The manager was called over and calmly remedied the issue, including calling a second cashier to handle other customers. On the second occasion, I must admit I was in a bad mood, so when the sale item I wanted wasn't on the shelf (even though the online system said it should have been), I was annoyed. The young man stocking shelves was, unfortunately for him, the first employee I encountered. In my scariest mom voice, I asked why the items that were supposed to be there were not. He used his handheld gizmo and said there should be more in the back and went to check. I wanted two, he came back with one, and apologized for the computer system being wrong. I immediately felt guilty because, of course, it wasn't his fault and this intelligent young man killed me with kindness. I thanked him, he told me to have a nice day, and I apologized for being crabby. He accepted my apology with grace. A new Walgreens, indeed.

The pharmacy team is amazing. I had called seven other pharmacies looking for an ADHD…read moremedication.... They had the brand name and they checked twice to be sure that they had enough in stock. I am beyond grateful. The team members were very kind and genuinely caring.

After an unsuccessful attempt to get passport photos at a different Walgreens, it was really easy…read moreto get one here. Staff was friendly and efficient and I got in and out of the store pretty quickly.

Rite aid refused to give a doctor ordered 6 month Covid update for an elderly patient!read more

The pharmacy department at this Rite Aid is absolutely horrible. They do not treat ppl well,…read moreinstead they continuously tell you that your prescriptions are out of stock that it will most likely not be covered due to it being available over the counter. When you at that time try to use you GoodRx card that your Doctor provided to use for the over-the-counter item. They tell you that the card will not work. Which is not true. As you to correct them on the misinformation you are then subjected to micro aggressive responses. Then told that if you wanted to try another RiteAid they will provide the prescription over the phone, Then someone hands you the store number. But that's not the worst of it. As you proceed to a nearby isle, you literally can overhear them laughing and mocking you. This has not been my first encounter, The same situation happened again. You may ask why do you keep going there? Well unfortunately the longtime Rite Aid I was going to for the past 14 year closed down in Bethlehem and this is the closest one. There should be no reason for this unprofessionalism. I hope this is addressed, before someone files a serious complaint to the State Board of Pharmacy. I do have to make clear that the Pharmacy in Rite Aid is a complete separate entity from the store itself. The store staff are amazing and always helpful.

Store has gotten a much needed facelift and upgrade. Easier to navigate in the produce aisle while…read moresipping on your Starbucks...yes, they have a Starbucks there! Clean and stocked well with many employees on the floor to answer any questions and they will take you to what you are looking for. Prices are still on the high side. Plants are cared for and I have purchased many from them. Pharmacy is the best...Amy rocks. Questions answered and time spent explaining. I wouldn't go anywhere else.

Went in to get some homemade donuts. This had been at least my 5th time going, ( and left without…read moreany) because the donut area is so dirty. Floor and crumbs all over shelf, for getting boxes. That area was a mess as well. Took some pictures. Girls behind bakery shelf had no care in the world. Seemed like her cell phone was more important.

My dog Gracie was diagnosed as having epilepsy and she must take phenobarbital, two tablets per…read moreday to prevent her seizures. This means that I have to renew/pick up her pills monthly. I have had nothing but trouble at this Rite Aid with what normally should be a very simple task. There are usually delays and several other weird/strange problems, and I just have had to put up with this. However, the last time I picked up the pills, I noted only 11 pills were filled. I had no verbal or written explanation for this. I stopped in to the store the next day and asked the manager Joseph, and Bijal, the female pharmacist (from India ? ), for a written explanation. Even though I requested face to face a written explanation, so far I have had no verbal or written explanation whatsoever. I happened to read an article about pharmacists who steal drugs/medications and am placing the link here. I plan to file a complaint with the local police and I will go to the top if necessary. I suggest that people start counting the pills they they are paying for, they might be surprised at what they find. Be wary and stay away from this very bad pharmacy. This is an update on 10/23/22: I tried to call the responder, Pam, and gave up after sitting on hold for a half hour! I have not yet gotten an explanation for getting only 11 pills when 60 were prescribed! Again, stay away from this pharmacy from hell! They don't care about the criminal behavior of their staff! https://therooster.com/blog/stealing-rampant-some-go-pharmacy-access-drugs Marion Schwartz, RN,BSN,MSN,CPM, Full scholarship for both bachelor's and master's degrees, University of Pennsylvania, and post grad studies at Duke University. Honored by the Governor of NJ and by HRSA/MCHB/Genetics for my work in saving babies' lives. Consultant to the Federal Government and highly published. Developed performance standards currently used by all State Newborn Screening Programs in the US, member of the National (HRSA) Newborn Screening Committee.

Asian pharmacist wouldn't sell me Sudafed for some reason. Wish I could leave negative stars for…read morewasting my time

Store is always clean, workers always willing to help you find something, if your unable to find…read moreit. If front line is getting to long, they always call over the intercom, to have someone else open another register, so customers don't have to wait to long. Great rewards program, saves you some extra money on the long run, and on line they have clip less coupons. *Never had to use there actual pharmacy part of the store*

This Walgreens is a very nice store overall,,, bright, clean, well stocked, and easy to shop…read more Unfortunately, the checkout experience was awful. The cashier gave no greeting, no smile, no "thank you," no "have a nice day" ... nothing. He simply handed me the bag without saying a word. Wth? That kind of cold, indifferent service really stands out in a customer-facing position. A clean, well-run store loses a lot of goodwill when the final interaction feels that dismissive. Management should seriously look at cashier training and basic customer-service standards. A simple greeting and thank-you cost nothing, but they make a big difference.