10/15/15. Pharmacy. INCOMPETENT!!! Drive thru. HORRIBLY SLOW, DISRESPECTFUL service, except for the friendly, slightly plump, short-haired lady with eyeglasses who worked that evening.
I first arrived that afternoon at drive thru 3:30, waited for 5 minutes while pharmacy assistant, (Carla?, )completely ignored me even though she glanced at my car at Drop Off lane. Most times at Pick Up lane, I wait for at least 15 minutes or longer, especially if cars behind me. So, the assistant left after saying she would check whether medication available. Came back and said for me to pick up at 5:00pm. I returned at 6:08pm at drive thru. There were 3 other cars in front. 20 minutes plus 3 other cars behind me later, a different assistant tells me that the previous assistant MISPLACED my prescription. The pharmacist called the previous, INCOMPETENT assistant after trying to locate my "misplaced" prescription. She told pharmacist, it should be in the bin for the"pharmacist" to fill. I left after 30 minutes without them finding it. I will NEVER return to their pharmacy. SEVERELY lacking in customer service skills and respect for their customers. read more