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    He's Not Here

    3.3 (3 reviews)
    PriceyLounges

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    2 years ago

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    10 years ago

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    13 years ago

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    Fergie & Foz - It's always Bingo Time

    Fergie & Foz

    (14 reviews)

    I visited this establishment for the first time to attend a Halloween party. The venue was…read morefestively decorated, and the patrons were extremely friendly, which made for a great first impression. Unfortunately, my experience was negatively impacted by one staff member. I didn't catch her name, but she was dressed in a police costume with pink hair. Her behavior toward our group was unprofessional and unnecessarily rude. Our group had two tables reserved and several drink buckets placed across them. Without any explanation, the bartender abruptly approached, physically moved my friend out of the way, and began transferring all of our items onto a single table in a very aggressive manner. When we asked why, she stated that one of our tables was reserved for someone else. We showed her the handwritten name cards confirming that both tables were reserved for us. She walked away without an apology or any effort to correct the situation. Later in the night, I noticed her using our reserved tables to cut pizzas for other patrons, something I've never seen in any professional setting. The lack of courtesy and respect was disappointing. While the atmosphere and guests were enjoyable, this staff member's conduct completely overshadowed the experience. I also overheard other patrons voicing similar complaints about her attitude. I hope management addresses this behavior so future customers don't have the same experience. Unfortunately, this was my first and likely last visit

    Rude Bartender Ruined the Night…read more We came to the Halloween party ready to have a great time -- we even had two tables reserved and were buying buckets of beer all night. Everything was fine until one bartender (Fergie or Foz -- Police Costume) completely ruined the vibe. Out of nowhere, she comes over, pushes one of our guests, and starts grabbing our full beer buckets and moving them to another table. When I asked what she was doing, she said, "This table is reserved," and tried to drag it away. I told her, "Yes, by us," and even showed her our names on the reservation signs. Instead of apologizing or fixing the mess she caused, she just walked off with an attitude. Honestly felt like the witch had a broom stuck up her butt. After how rude and unprofessional she was, I wouldn't bother coming back.

    The Club - Seating area.

    The Club

    (78 reviews)

    Garfield Ridge

    Boooo to flight delays but it happens. Luckily I had a comp pass due to the delay so popped in for…read moresome breakfast. There were a lot of delays and cancellations due to weather, so they did have a waitlist sign towards the front to be able to easily join the waitlist from your phone. Since it was just me, myself, and I...my total wait was 2 mins, I barely made it to sit down in the food court area when I got the text. It was super easy to scan in my lounge pass, boarding pass, then grab a seat. Not a huge lounge, but lots of outlets, WiFi, different types of seating. A few different options including, bowl of fruit, toast, oatmeal, pancakes, egg mixture. I did enjoy the spa water. They also have 2 restrooms and a bar in there. I'm crazy and brought avocados with me from home because I didn't want them to die while I was traveling; made for a nice accompaniment for their egg mixture.

    It's the only Priority Pass lounge available at the airport, so there was a waitlist. It said it…read morewould take 20 to 30 minutes, so I was grabbing a drink at Dunkin basically having given up when I got a text in 10 minutes. The lounge is so small for a fairly busy airport. I do think they need a little more crowd control, let people wait a little longer rather than cram everyone in. The menu is the same menu as other The Club locations, as I found out that day visiting multiple lounges. Just a couple of soups, salad bar, and dessert. I did have a brownie that somehow they had themed Chicago, and I will say it was an excellent brownie. The bathrooms are also far too few and cramped. Someone had cleared my drink away while I was in the bathroom. Understandable but this just seemed like a really chaotic place. I left quickly because the inside of the lounge seemed more cramped and busy compared to out in the terminal.

    He's Not Here - lounges - Updated May 2026

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