The Club MDW is small, but it's well run. Landing at Midway around 8 a.m. on a Monday in August, I…read morescanned the QR code to join the lounge's waitlist. The text I received said it would be 15-20 minutes of waiting for one, but it ended up being 10 minutes. Here's my experience. 1) Admission: Using my Priority Pass, I was able to easily enter the lounge after being on the waitlist for a few minutes. The woman at the desk scanned my Priority Pass and then boarding pass. Another staff member showed me where to sit (a freshly cleaned table for one). 2) Space: There are seats for one, areas for two near the window, and longer tables for larger parties. The entire space is small, which is why they limit access. There's a small bar and restrooms. 3) Amenities: There are two areas for food. I went for breakfast. One area had dry cereal with jugs of milk, two different kinds of muffins (chocolate and blueberry), an espresso machine, flavored water, and orange juice. The other section has fruit, bagels and toast with jam, butter, etc., waffles, and scrambled eggs. 4) Service: It's excellent! Staff were kind and attentive. Dirty dishes only sat for a few minutes before someone cleared them.

This was our first time using Priority Pass, and unfortunately it was not the experience we were…read moreexpecting. We had a two-hour layover and joined the lounge waitlist, which showed an estimated wait time of about 50-60 minutes. After waiting for an hour, my husband went to check on the status. The employee was very dismissive and told him to just wait for the text because the estimate was usually accurate. About 30 minutes later, we received a message thanking us for visiting the lounge, even though we had never been admitted. We were already on our way to our gate, but decided to go back and ask what happened. Once we explained the situation, they apologized and let us in right away, saying it may have been a system error. By then, we only had about 10 minutes before we had to leave. Most of the food was already gone. The pasta and Brussels sprouts were empty, and there were very limited options left besides the salad bar and corn chowder. The corn chowder was actually very good, but unfortunately we barely had time to enjoy anything. The atmosphere was also disappointing. We expected the lounge to be a quiet, relaxing place to unwind during our layover, but the staff were very loud and rowdy, which made the environment feel unprofessional. Overall, it was a very frustrating first Priority Pass experience, especially after waiting so long and almost missing out on the lounge entirely because of a system issue.

Hit or miss…read more Sometimes security is fast, sometimes it is not. It is way better than flying into O'hare, that is a fact. I like that you can that the CTA into the city directly from the airport. It is an about 30 minutes fro the city via car or CTA.

I can get through TSA in less than 5 minutes at MDW. The lines are never long if you have precheck…read moreand Clear. So from tip to tail, curb to gate it takes about 15 minutes. This airport was remodeled from back in the 90s! It's very easy to navigate. Plenty of food options. Wish they had a Dunkin Donuts that was efficient in there! How do they have two that are slow? LOL.

I love the USO very thankful for their existence and the quiet calm they offer in the busy airport…read more Always friendly folks helping out and snacks and beverages to boot.

Would not let us in without signing in but we were having trouble signing in and the volunteer did…read morenot have a clue on how to help us. I understand that the people working there are volunteers but they should at least be knowledgeable on how to help vets to sign in if they are required to sign in . We gave up and ended up extremely frustrated and disappointed.

A very nice lounge. Pleasant staff. Friendly people at the front desk checking in. I think the girl…read morewas Mandy who helped me? She was very sweet. A little empathy and kindness goes a long way. Super clean bathrooms. Lovely bar and nice spirits. Charging stations galore. I love the vegan broth and the artisan cheeses. Thank you!!!

Being life-time members of the Admiral Club, we were happy to take advantage of the club during our…read moretwo hour plus lay over in Chicago. Anna welcomed us into the club and made the arrangements for me to be picked up for the next flight out to Seattle. This club was very large with multiple places to relax and dine. We arrived early in the morning to find a nice selection of breakfast foods. They had everything you could possibly want from hot to cold items. I decided to have a yogurt with fresh fruit. My husband spotted a lady making bagels to order. He chose a toasted bagel with cream cheese and smoked salmon. It was delicious! They had a large machine that would make you any kind of coffee you would like - we both had cappuccinos. It was a wonderful start for the day.

This is a pretty basic airport lounge. The food is limited to cold items from the self-serve…read morefridge - sandwiches and pasta salad. The drinks are also self-serve - beer, wine, liquor.

My two cents: this place is the bottom of the barrel. I've been to a ton of lounges, and this one…read moreis by far the worst. It's so bad, it's comical. It was dirty. Like, really dirty. The chairs were all torn. The floor was dirty with stains. The bathroom was worse than a gas station bathroom. Seriously, I ended up taking my kid out to the airport when he had to "go" because those bathrooms were actually cleaner. For food, they had stale crackers and Top Ramen. Yes, Top Ramen, not exactly a luxury experience.. The only saving grace? There was no line to get in, and they had self-serve alcohol. I don't drink, so that did nothing for me, but if that's your thing it's there. Overall, not exactly a lounge experience I'd ever want to repeat.

Very classy, clean and well stocked lounge. Also a great location in the middle of the H and K…read moregates in Terminal 3. WiFi password is currently "citiexeccard". Bathrooms were clean, didn't try the showers. Tables cleared often. Food was very decent here in the afternoon. Fairly large lounge with comfy seats, work areas and cafeteria style near the kitchen area. Had a ceviche station during my visit. No bar, but champagne, wine sections, and a nice wall of European style self-pour alcohol section. Freestyle Coke machine and coffee and tea in multiple places.

Spent a few hours at this Flagship lounge both to and from London. Outbound the lounge was…read morerelatively quiet and not too crowded. We were able to nab some nice seats with a view of the runways. The serve yourself bar was impressive as was the selection of foods. When we arrived on our trip home the place was a zoo. It was almost impossible to find a seat but we able to find some after we took a shower. There are not many but the showers were quite nice and very large. This was a big plus since we had hours to kill after a long trip from London. Compared to some of the lounges outside the US it is not quite up to those but it is better than the standard US lounges.

Nice smaller alternative with great features…read more This new United Club in Terminal 2, Concourse E, Near Gate E7 is not to be confused with the larger and older United Club in Concourse F, Across from Gate 9. There are four Framery privacy pods. Two with adjustable seats and desk tops and two without seats in a stand up desk configuration. These pods are quiet and have charging capability (1 USB-C and 1 115V). Overhead lighting is fully adjustable along with the front facing lighting for video conference calls. There is also an adjustment for the ventilation fan however I have found that, even on the highest setting, they can get warm. There are most of the same food options as the F9 location but on a smaller scale. There are self-serve options for soft drinks and coffee. In lieu of a tended bar, there is a self-serve bar with an assortment of juices, wines and beers. Like most United Clubs, there isn't a whole lot of interaction with the staff. That said, they all seem friendly enough and this location is clean and well maintained. Would I go back? I've actually been to this location a few times now and like it. So far, it's a quieter alternative to some of the other locations.

The United Club near gate E7 is better than the bigger ones at the B and C gates if smaller crowd…read moreis more important than varieties in food and drinks. It is a long narrow space where the front is less used since refreshments are at the far end. Finger foods like canapés, sandwiches and wraps are set out on a sideboard. Alcohol is limited to self service beer and wine in an adjacent room. No mixed drinks are on offer here. There are different seating arrangements including phone booth like cubes for more private phone conversation. This new lounge takes the load off the one near F9 and has a more tranquil vibe than the packed elbow to elbow ones in Terminal 1.

This Admiral's Club was a pleasant surprise! It's like a lovely oasis in the mess that is O'hare…read more I was really impressed at how large and clean the club was, how nice the staff was, and how many food options there were. I didn't eat anything, but I got a solid hour of work done, which was nice.

Those that know me understand how much I value customer service. The staff here at the admirals…read moreclub hands-down gets five stars. I had issues with my ticket during this layover. They went above and beyond to take care of me. Thank goodness I had extra leis with me spreading Aloha. They were more than grateful to get fresh leis from the islands.

The buffet food choices weren't as diverse as I'd hoped and there was a waiting list for the…read morerestaurant so all told I was a little disappointed in the O'Hare Polaris lounge as compared to the ones at Dulles or Newark. (Both warm protein dishes were in a lemon caper sauce and I'm not a caper guy.) In general, the lounge was clean and the staff were friendly. The woman in the daybed resting area was lovely.

Coming here always goes well beyond my expectations, from the greeting to the dining experience to…read morethe comfortable seats and clean restrooms - I can picture myself living in this lounge!! However, they do close at 9:00 p.m: normally but they will extend the closing time if there are delayed flights and this is what we experienced. There is a main bar and a speakeasy type smaller bar that I prefer to go to. The shower rooms are excellent and very clean and are maintained very well. So enjoy the food, the drinks, the wait (you won't mind waiting for your flight). Thank you to Charlie B. For coming out and greeting us on this visit!! FYI, the Polaris at EWR is just as equally nice. But that's another review. :)

I won't lie, I was a little let down by the appearance of the airport. This was my first time in…read moreChicago, I always heard how crowded and congested this airport, so I express it be more modern. Despite the lack of modernization, everything else was perfect. The staff was extremely welcoming here, unlike in my state of New York. They make Uber/Lyft pick-up very simple and place labels and arrows everywhere, unlike New York! All and all, I was very happy with my experience here.

Welp, 1st time to this airport (I think)…read more It's pretty huge (pause). I definitely compare this to other international airports visited in size. I must admit, the signage can be a little confusing. For example the arrows for certain directions/ destinations are misleading. Process of elimination got me through coming and going. This airport is very clean, and has helpful, personable staff. They could use a few more different food and beverage places. I think that's it.