We had a later flight leaving from C concourse so this was the Club. O'Hare was busy and we sat on…read morethe runway for about an hour after it looked like we would arrive early-long story. We got here after about a 15 minute walk from the E gates and were hoping they weren't sold out.-they weren't thankfully. On a Tuesday evening, food selections were pretty good-the Beef Barbacoa was tasty as well the garlic broccoli Shrimp. Standard charcuterie plate with the Mexican corn standing out. Blended red and white wines were surprisingly good. Friendly people at the entrance, bar and throughout. A good mix of seating, lounge and work areas. Just what we needed after delays and long airport walks.

Came here before our morning flight to get some breakfast. They have a good selection of…read morecomplimentary drinks and self-serve breakfast and coffee. The food selection was alright. There is plenty of seating and people that come around to pick up your plates.

Very classy, clean and well stocked lounge. Also a great location in the middle of the H and K…read moregates in Terminal 3. WiFi password is currently "citiexeccard". Bathrooms were clean, didn't try the showers. Tables cleared often. Food was very decent here in the afternoon. Fairly large lounge with comfy seats, work areas and cafeteria style near the kitchen area. Had a ceviche station during my visit. No bar, but champagne, wine sections, and a nice wall of European style self-pour alcohol section. Freestyle Coke machine and coffee and tea in multiple places.

Spent a few hours at this Flagship lounge both to and from London. Outbound the lounge was…read morerelatively quiet and not too crowded. We were able to nab some nice seats with a view of the runways. The serve yourself bar was impressive as was the selection of foods. When we arrived on our trip home the place was a zoo. It was almost impossible to find a seat but we able to find some after we took a shower. There are not many but the showers were quite nice and very large. This was a big plus since we had hours to kill after a long trip from London. Compared to some of the lounges outside the US it is not quite up to those but it is better than the standard US lounges.

Nice and quiet lounge. Great service with nice amenities. Limited access to get in but i always…read moreenjoy getting some quiet time before long international trips. I had a nice ginger shrimp today with a fresh salad with beats and mango chutney. everything is clean and tidy.

The buffet food choices weren't as diverse as I'd hoped and there was a waiting list for the…read morerestaurant so all told I was a little disappointed in the O'Hare Polaris lounge as compared to the ones at Dulles or Newark. (Both warm protein dishes were in a lemon caper sauce and I'm not a caper guy.) In general, the lounge was clean and the staff were friendly. The woman in the daybed resting area was lovely.

Nice smaller alternative with great features…read more This new United Club in Terminal 2, Concourse E, Near Gate E7 is not to be confused with the larger and older United Club in Concourse F, Across from Gate 9. There are four Framery privacy pods. Two with adjustable seats and desk tops and two without seats in a stand up desk configuration. These pods are quiet and have charging capability (1 USB-C and 1 115V). Overhead lighting is fully adjustable along with the front facing lighting for video conference calls. There is also an adjustment for the ventilation fan however I have found that, even on the highest setting, they can get warm. There are most of the same food options as the F9 location but on a smaller scale. There are self-serve options for soft drinks and coffee. In lieu of a tended bar, there is a self-serve bar with an assortment of juices, wines and beers. Like most United Clubs, there isn't a whole lot of interaction with the staff. That said, they all seem friendly enough and this location is clean and well maintained. Would I go back? I've actually been to this location a few times now and like it. So far, it's a quieter alternative to some of the other locations.

The United Club near gate E7 is better than the bigger ones at the B and C gates if smaller crowd…read moreis more important than varieties in food and drinks. It is a long narrow space where the front is less used since refreshments are at the far end. Finger foods like canapés, sandwiches and wraps are set out on a sideboard. Alcohol is limited to self service beer and wine in an adjacent room. No mixed drinks are on offer here. There are different seating arrangements including phone booth like cubes for more private phone conversation. This new lounge takes the load off the one near F9 and has a more tranquil vibe than the packed elbow to elbow ones in Terminal 1.

This is a pretty basic airport lounge. The food is limited to cold items from the self-serve…read morefridge - sandwiches and pasta salad. The drinks are also self-serve - beer, wine, liquor.

My two cents: this place is the bottom of the barrel. I've been to a ton of lounges, and this one…read moreis by far the worst. It's so bad, it's comical. It was dirty. Like, really dirty. The chairs were all torn. The floor was dirty with stains. The bathroom was worse than a gas station bathroom. Seriously, I ended up taking my kid out to the airport when he had to "go" because those bathrooms were actually cleaner. For food, they had stale crackers and Top Ramen. Yes, Top Ramen, not exactly a luxury experience.. The only saving grace? There was no line to get in, and they had self-serve alcohol. I don't drink, so that did nothing for me, but if that's your thing it's there. Overall, not exactly a lounge experience I'd ever want to repeat.

As far as airport lounges go, this one's okay The main thing to know is that it is a very-very…read morelarge lounge. The reason this lounge was designed as such a large space is due to the fact that there's a lot of people in here. That's just something to keep in mind as a basis for your understanding. In terms of design, this lounge has various types of seating. They have the more comfortable chairs located throughout the various rooms at this lounge. They also have numerous seats that are associated with tables. This is probably best for people like myself, who enjoyed grabbing a quick snack, and having a drink, before it's time to board the aircraft. They also have long desks with charging ports set up for those who want to get some work done. Plus, there are some self-standing seats spread out throughout the lounge area. In terms of food offerings, they have food buffets on two ends of the lounge. Both of these buffets offer a unique blending of Quick-Food, as I like to call it. Is pretty good. I will say, that I've never been disappointed in what they offer. You can always find something to suit your pallet. In terms of drinks, they have drink offerings at both ends of the lounge, as well, in association with the food buffets. There, you can get your expected soft drinks, coffee, and water. If you want alcoholic beverages, you have to go down to the one end of the lounge, where they have a bar. There, they generally have two bartenders. Each of which is happy to give you whatever you want. They often mix drinks, beers, wine, and all that kind of stuff. Many of the drinks are all free. But, if they are, be sure to throw the bartenders a tip. I think that's an important gesture. Some people decide to sit along the bar while they enjoy their drinks. I guess they are just type of people who enjoying hanging out at bars. I don't find out all that comfortable, or appealing, as you're basically elbow-to-elbow with somebody, you don't really know. But, that's just my personal opinion. If I have one complaint about this lounge, it's the fact that it's not really set up for the first class domestic passengers on United. Whereas, is you are flying internationally on United, they use the Star Alliance lounges that are specifically designed for its first and business class passengers. In terms of this lounge, pretty much anybody can get into it, simply by paying a sixty dollar fee. Thus, you get a whole lot of people, Just overwhelming space, without a lot of decorum. Overall, I've been in much better lounges, and I've been in a lot worse lounges around the globe. There's not much to complain about this place, you just have to expect that there's gonna be a lot of people. I have seen it at times midday, when people can't even find a single seat to sit in. So, just keep this in mind.

I came here towards closing time and was able to grab a quick snack and some drinks…read more Bar staff was really nice and he made me a few drinks that were quite nice. It was pretty quiet when I stayed, understandable since it was late. I would assume it gets pretty busy. Washrooms are nice and clean.

United loyalists and any time we find ourselves departing E or F concourse-this is our lounge of…read morechoice. Food at two stations. Bar in the middle. Seats of all types through the sprawling g lounge with sweeping views of the planes at the gates. Quick walk to yours and off you go. Safe travels

Date of visit: August 13, 2026…read more Having been to several lounges in different airports around the world--ones mostly not affiliated with a particular airline--I've heard that the best lounges are really the ones that the airlines themselves run/manage. Sadly that is not the case with the United Club in the F Concourse of Terminal 2 at ORD. This lounge is tired. This lounge has been on consecutive red eye flights and no matter how many lie-flat seats or toiletry kits you give it, the exhaustion is not going anywhere. From the subpar food to the dated bathrooms with peeling toilet seats to the seating that is literally falling apart, United Club has nothing on the Capital One Lounge at LAS or even the IGA lounge at IST airport in Turkiye. Really the one thing it had going for it was that it was spacious. We were able to find a table and log into work for a little bit without feeling like we were totally cramped for space.

Spent a good amount of time here due to a 6hr weather delay. It got very busy but there was still…read moresome space and people come in/out a lot here. Full buffet with some decent food items, coffee, tea, lemonade bar, and a real bar at the end. Showers are available and the bathrooms are clean and have full ceiling to floor doors. One of the biggest things is, if you fly out of Gate 11 next door, you can board the plane directly from the lounge. There is also a dedicated Delta desk inside, who can help you with flight changes.

Nice and decent Skyclub in the Delta section/terminal of the ORD airport…read more Go to the way back and they offer Chicago style hot dogs served out of a cart and "dragged through the garden!" I like how they had Real plates and silverware as opposed to the more common paper plates and plastic ware. Nice seating areas some more private than others. They also have Showers here. The workers keep up as they have nice, Clean bathrooms. Polite staff.

A large airport lounge area serving food, beverages and adult drinks. There was a robot carting…read moredirty dishes around. Today's offerings were charcuterie with cheese, meats and fruit, two type of sandwiches, a beef dish, shrimp with Brussels sprouts, different salads, desserts, teas, juices, coffee and alcohol. Plenty of seating with charging abilities for phone and tablets.

Note 1: This is for the United Club's B-concourse location…read more Note 2: Linux users: after connecting to WiFi: wifilogin.united.com. Could not go to any website without going here first. This is my first experience with an airport lounge, and frankly, I could get used to this! That said, while markedly nicer than waiting by the gate, the experience wasn't perfect. There is free food, coffee, and Coke products available. The food involved a hot entree, a couple sandwiches, soups, salads, snacks, nibbles, and desserts. There is also coffee, espresso beverages, and a Coke machine. The quality of the items was adequate. Since airports aren't usually gourmet destinations, I happily devoured everything on my plate. Happy that one is not relegated to McDonald's and can opt for something healthier.a Speaking of which, while you are free to go up as many times as you wish, the plates and cups are very small, needing several visits for those like myself, who have a black hole within their stomachs. Perhaps this is to encourage people to keep their goodies in the lounge, rather than take 16oz coffee cups onto planes. It would still be nice to have larger plates, so I save my steps for the terminals rather than making repeated trips to the buffet... especially since I don't want to leave my property unattended. In terms of the lounge itself, everything was very clean. There is ample seating, and there should be a spot available, but expect to share the lounge with many others. While both the armchairs and [high] chairs are firmer than I'd like, they do beat out terminal seating overall. Also, while not needed by me, I respect that they have "phone rooms" for those who may need to take a private phone call or attend a work meeting. A private room is more for you, though, as the lounge is more chill, without the hustle and bustle of the terminal. Finally, there are plenty of outlets throughout, and the WiFi is faster by miles. All the staffers in the lounge, from those who check you in, to the bartender, to those keeping everything bussed and clean were fantastic! I was about to dust my hands off and leave four stars... that was until I realized that they have an open bar! There's nothing like starting a trip with a drink to get in the mood. Sure, it isn't really free being included with the ticket price, but if I'm already paying for airfare, not having to pay $20 for a small and weak drink is a phenomenal bonus. Last but certainly not least are the restrooms: These were much cleaner and nicer than the rest of the airport. Think of a nicer mall as opposed to "airport." Final verdict: I can now see why lounge access is such a wonderful perk of either non-economy seats or certain credit cards. I love airports because of my love for travel and airplanes, not so much everything else. The United Club is great for making that which stands between TSA and being in the air more pleasant.

Spent 2hrs here flying from MEX- CAE. Great service, appreciated somewhere nice and comfy to go…read moreafter a long flt. The volunteers are here 24hrs at this location. They don't have any healthy food, jus the basic sandwiches, cookies, ramen noodles, and lemonade. I just needed the close my eyes in a safe environment. Again, I thank everyone for the donations and all the volunteers!! They were very friendly and helpful during my stay.

Surprisingly not the best experience on my return flight home. Not all of the volunteers abide by…read morethe same standards for access - disappointing.