horrible customer service. car was stolen stripped and burnt to the ground leaving only the…read moreframe.chp had it towed by b and k...they charged me over $300 to tow it less than 10 miles.. told them to keep it and now they're trying to charge me almost 4k for storage. what a racket...taking advantage of their local community. old lady on phone was very unprofessional

Thank you for rescuing me early this morning when I had a flat tire. I called very early in the…read moremorning and you were on-site within a half hour. Highly recommend B and K Towing!!

Original Wheels & Accessories in Rocklin is hands down the best customer service I've ever…read moreexperienced at a tire shop or auto mechanic shop--no contest. From the moment you walk in, the team is friendly, knowledgeable, and just easy to work with. You can tell they actually know their stuff and take pride in what they do. Pricing on wheels and tires was very reasonable, and everything was explained clearly--what was wrong, what needed to be done, and what could wait. No pressure, no surprises. I think the head suspension tech/owner (Jim) might be the Michael Jordan of tire, wheel, and suspension installation. When I had an issue with something in my suspension, he showed me the part and explained why it needs to be addressed. I know a little bit about cars but Jim would explain an issue in a digestible way that someone with no car knowledge or mechanical aptitude could understand. That's a rare gift in the automotive repair industry. What really stood out to me is they don't move forward with any additional work unless you give the green light. That level of transparency and respect is rare. Also--random but worth mentioning--they have the cleanest restroom I've ever seen in any mechanic or retail shop. That alone says a lot about how they run their business. I'll be honest, I spent a bit more than I expected on both visits--but I left feeling 100% confident my vehicles were safe and the work was done right. That peace of mind is worth it. I trust the guys there, I trust their work, and I'll absolutely keep going back for wheels and tires. Already recommending them to friends and family. 6 out of 5 stars

Shoutout to Jim and the crew. Absolutely killed the install on my 4Runner ! Rig looks good and…read morerides even better !

Joe's response to my request was fast, professional, and informative. I didn't use Joe's this time…read morebut I will call him next time

Joe deserves all the stars in the world! Ran into an unexpected, sudden car issue one late evening…read moreand had to leave town in a couple of days, so granted this was a bit stressful for us. Joe answered my call quickly and provided an estimate, and could be available as early as next day. I was initially a tiny bit worried about some of the reviews I read about scheduling/showing up, but Joe put my worries at ease and communicated with me within a reasonable amount of time and showed up when he said he would. He and his partner were communicative, kind, trustworthy, knowledgeable and skilled at what they do. They worked on our car repair in the pouring rain with no complaints! I would recommend them again and again and again. The mobile aspect was extremely appreciated and so valuable - we didn't need to worry about a tow or timing logistics to get the car to a shop before they close (because come on, most people work!) Excellent value, fabulous service, terrific work. Thank you Joe, and happy holidays!

Adam was great. It was a difficult situation but he was extremely efficient and just met each…read morechallenge without hesitation. Even though the cost for the tow was exorbitant due to the distance, we tipped Adam and he seemed surprised that we wanted to. I don't know how much they are paid, but when we get good service, we like to recognize the individual doing the work. Thanks to Adam for calmly getting us out of a very precarious situation.

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

Called at night time and get his great support. Really fast response and professional!…read moreThank you for your service!

Great and easy service. Friendly customer service and excellent communication. They called us when…read morethey were on their way and once they dropped our car off at the tire shop. Would highly recommend and use again!

I had my Fenders rolled. Overall job quality was great. Definitely would recommend. Price increased…read morefrom quote which was unexpected, but there was valid reason. He had to do some cutting into the plastic under the fender to make a flawless roll.

Came in for a fender roll on my bmw me e36 and Aron provided the best customer service ,quick and…read moreefficient. The work he put in was outstanding and I'm very pleased with the outcome you can trust his work on your car guaranteed. Will come to him again if I need another fender roll .

Michael was amazing. Had to get a car towed to a dealership and he was very friendly and prompt. I…read moregot text messages on the eta along the way. It was a nice having side conversations and keeping the mood light during a slightly stressful time. Thank you Michael!

Michael provided excellent service. Arrived fast, very helpful, and went above and beyond to make…read moresure everything went smoothly.

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Fabulous experience, just had to share. Tom is extremely professional and personable. Called him…read morebecause air conditioning not working. We'll he fixed that and then proceeded to fix numerous other issues I had with the trailer. Tom also pointed out other issues to be aware of and to correct in the future. Can't even tell you the relief I now experience because the nagging trailer issues have been corrected and the valuable information he passed on to me about trailer maintenance.

Tom, Mr. Rv has a lot of integrity. It's a rare business that gets 5 stars from me. The repair is…read morean improvement of the factory install and fairly priced. We're planning to move into the state a few hours from here and when we need RV expertise we will be driving here to see Tom.