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    Hertz Car Sales Smithtown

    2.0 (29 reviews)
    Open 9:00 am - 8:00 pm

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    9 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Easy bought a car several years back. No issues..... soon will stop by for another vehicle..

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    2 years ago

    Horrible. Thats it. Came for a fleet temp rental. Waited for an hour while barbara sat on her phone. No urgency

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    7 years ago

    Quick fast service and affordable prices. Aimee the manager was very helpful and the car was great!

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    Tim S.

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    7 years ago

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    Tim S.

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    Ask the Community - Hertz Car Sales Smithtown

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    Smithtown Toyota

    Smithtown Toyota

    (165 reviews)

    This is our third lease with Smithtown Toyota and I cannot say enough about how amazing the entire…read morestaff is. My husband has leased two Tacomas through them and I now have a RAV4. We've been so pleased with their customer service that we've recommended them to family and friends as well who have bought or leased vehicles from here as well.

    Traded in my RAV4 for the newer hybrid model at this location. I had called and handled everything…read moreover the phone with Jessica so that when I go in all I would have to do is sign the paperwork and be on my way. I'm not a fan of wasting time at the dealership especially since I already knew what I wanted. Jessica was pleasant through the phone throughout the process. The insurance guy John was really helpful on the phone and helped me deal with all of the insurance changes I need to make. I also spoke to John in finance who also seemed very pleasant on the phone. Once I got to the dealership to pick up my car things went a bit south.. John in finance had left for the day and so I had to deal with Diego who I believe is the finance manager. I don't have a single positive thing to say about Diego. He was extremely rude and condescending. He expected me to just sign without asking any questions when the paperwork and what was previously discussed with Jessica did not match up. He really needs to take a customer service class and learn to have some patience. I am a very straight forward person and I explained to him that his attitude was a major issue and he apologized and blamed Jessica for the "miscommunication". Miscommunication or not taking your frustration out on the customer should never be an option. I am satisfied with my new car not that they helped with the process. I already knew what I was looking for. They just so happen to be the only dealership that was going to get it in the timely manner that I wanted. I don't even get my service done here because I was so turned off by my experience there. Before I bought the car, Jessica was always available. Once I went through with the purchase and I had a question afterwards, she stopped returning my messages, so professional right?

    Hertz Car Sales Smithtown - usedcardealers - Updated May 2026

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