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    Hero Optical

    1.0 (1 review)
    Open 9:30 am - 8:00 pm

    Services - Hero Optical

    Eyewear fitting

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    15 years ago

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    Airdrie Eyecare Centre

    Airdrie Eyecare Centre

    (2 reviews)

    Had a wonderful experience here! The staff is very friendly…read moreand helpful. Was able to get in before my appointment time. The only down fall here is that if you have to purchase eyeglasses here they are very pricey!! Sure they have a section for the more inexpensive frames, as you know you get what you pay for lower end styles. You want the more stylish frames, you guessed it you pay dearly. Other then that the Doctors here and staff here are great! We have been coming here for decades! Yup I said it decades, when our kids were small now they are older with kids of there own. (Our original eye Doctor at this location passed away years ago) Yes, our kids with their kids come to this location as well!! Over the years this business has had renovations done, looks very classy and professional inside now. -Parking can be scares at times depending what time of the day your appointment is. -Over all, Of course we will be returning! -Never had bad service here.

    I cannot express it enough that the people that work here are nothing more than rude and act…read moreentitled any time I have dealt with these people! My family used to use this company for our eye care needs and when I was picking out glasses two of the staff were talking loudly enough to hear behind my back about how I was being difficult for wanting a simple pair of frames and not the flashy expensive pairs they wanted to sell me. After that we decided to take our business elsewhere. These comments in no way reflect the eye doctors at this location. They even fired one of the staff that was rude to us due to multiple complaints. We considered going back, but changed our minds when our sons glasses frames needed to be replaced, but were dealt with a rude condescending male and female that said they would get back to us and of course never did. Our family has worked in customer service for a combined 70 years total and know this is not how you conduct good customer service! Will never go back and have even been told by a few surrounding businesses that they are not nice people to deal with! Highly recommend anywhere else! One star for the eye doctors only!

    Hero Optical - opticians - Updated May 2026

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