This clinic is absolutely amazing! Everybody in there is so friendly, welcoming, and so helpful…read more Made me feel valued And just like family. Recomended eyes drops as well, they go above and beyond! 10\10!

Was looking for a new optometrist in the area and made an appointment here. I was able to get in…read moreright away. The staff were friendly and Dr. Cowie was great and answered all of my questions as well as recommended options for both contact lenses and frames. I would definitely recommend Dr. Cowie to my friends and neighbours. Thanks again Dr. Cowie.

The staff at Optima helped me select a pair of glasses that I absolutely love.! The staff are…read moreextremely knowledgeable, and went above and beyond to help me find new glasses. I felt welcomed and so grateful to find a business that operated so well during Covid-19 with the guidelines in place. Thank you so much for the excellent customer service and amazing glasses!!!

We needed to get a replacement set of contacts on very short notice, and could not find anywhere to…read morehelp. This location went above and beyond to set us up with a temporary set as well as getting us an order of prescription contacts very quickly. The staff were excellent and knowledgeable as well as very friendly. We look forward to using them going forward!

Had a wonderful experience here! The staff is very friendly…read moreand helpful. Was able to get in before my appointment time. The only down fall here is that if you have to purchase eyeglasses here they are very pricey!! Sure they have a section for the more inexpensive frames, as you know you get what you pay for lower end styles. You want the more stylish frames, you guessed it you pay dearly. Other then that the Doctors here and staff here are great! We have been coming here for decades! Yup I said it decades, when our kids were small now they are older with kids of there own. (Our original eye Doctor at this location passed away years ago) Yes, our kids with their kids come to this location as well!! Over the years this business has had renovations done, looks very classy and professional inside now. -Parking can be scares at times depending what time of the day your appointment is. -Over all, Of course we will be returning! -Never had bad service here.

I cannot express it enough that the people that work here are nothing more than rude and act…read moreentitled any time I have dealt with these people! My family used to use this company for our eye care needs and when I was picking out glasses two of the staff were talking loudly enough to hear behind my back about how I was being difficult for wanting a simple pair of frames and not the flashy expensive pairs they wanted to sell me. After that we decided to take our business elsewhere. These comments in no way reflect the eye doctors at this location. They even fired one of the staff that was rude to us due to multiple complaints. We considered going back, but changed our minds when our sons glasses frames needed to be replaced, but were dealt with a rude condescending male and female that said they would get back to us and of course never did. Our family has worked in customer service for a combined 70 years total and know this is not how you conduct good customer service! Will never go back and have even been told by a few surrounding businesses that they are not nice people to deal with! Highly recommend anywhere else! One star for the eye doctors only!

My husband and I have been patients of Dr, Denson since he first started at Specs. Yesterday my…read morehusband went in to have his glasses tightened. He was told sorry, you need an appointment!,, Personally I have gone to optical clinics and have had my glasses tightened even though I was not their patient. Seriously, I think this is poor customer service. Muriel Bostick

Awful business will never be back. Both my kids have glasses and kept referring me to different eye…read moredoctors as they haven't a clue what they are doing . A bunch of incompetent impatient docs. This is not a kid friendly business !!

This place is amazing. Great selection, great prices, and…read moreamazing staff. We've been here several times (4 kids) and they always have the glasses ready with in 45/60 minutes. They save us an average of $200 per kid, not having to pay those stuck up store prices. Well worth the drive to Cross Iron!

Plenty of staff to help your decision. Good selection, given its kiosk location…read more Very professional and glasses were received much sooner than was promised.

Very poor customer service. Do not meet the timeline. Never co-operate to resolve any concern. Once…read moreyou have paid to them you are done, if anything goes wrong afterwards or if you were not provided the service that they committed to provide don't expect them to help you if you have already paid. I personally think for a small city like Airdrie where we have excellent community values they should be nice and cooperative to their customer and should not be leaving them helpless like I was left. I would never go there again not recommend to anyone.

From the owner: Hero Optical carries a large selection of fashionable eyeglasses and sunglasses. We also…read morespecialize in custom shapes and hand made lenses. Hero Optical is home to Airdrie's only on site full service lens crafting lab where we personally craft each pair of glasses we sell to the highest standard of quality. We take pride in selling many hard to find niche frames for motorcycle riders, sportsmen, swimmers, divers and many more. If you want it we can find it.

They give fantastic service. Great prices. Never had an issue with them and their warranties are…read moregreat.

Not impressed with the delivery service , sent them on feddex --- on dec 29 - today is jam 9 …read more.. Still haven't received them !!!!FedEx has no info on the package !!! Don't know why they just couldn't send them in the mail ??????they took my husbands old glasses , so he doesn't even have a pr to wear !! I called LensCrafters to tell them , that we had not received the glasses , they said they would call me back in FIVE MINUTES , it's been over an hour !!! NOT A HAPPY CUSTOMER!......I wish I could give them a MINUS STAR !!!

I first visited Tamas Eyecare back in January for an exam and I purchased new glasses. I found Dr…read more Tamas to be knowledgeable, friendly and answered all my questions. I also referred my husband here (and he's pretty picky with having eye exams due to a previous eye injury in childhood), and we both had good experiences. I recently returned to purchase sunglasses - and again received excellent service from the staff here. I'm glad I decided to try a local optometrist as I previously went to the bigger brand stores.

Love the front desk staff and the selection of kids frames for my children. Have been going here…read morewith my wife for many years now.