After years of unanswered questions and ongoing pain, I feel it's important to share my honest…read moreexperience so others can make their own informed decision. This is my honest review based on my experience.
Dr. Jacob initially seemed kind, professional, and reassuring, which is why I trusted him with my last surgery. Unfortunately, my experience left me with serious concerns about transparency, communication, and postoperative care.
Before surgery, we discussed removing the mesh as well as addressing painful lipomas, incision-related problems, and abdominal wall defects. Only the mesh was removed, and my symptoms remained essentially unchanged. I was also surprised to find four trocar incisions when I only remember discussing three. The painful lipoma remained in the same location after surgery and was eventually removed by a plastic surgeon.
My concerns grew after surgery. I found little or no documentation of several preoperative visits. After I began asking questions and requesting records, the documentation on my patient portal became much more frequent and detailed. I also did not receive an operative report until weeks later, despite repeatedly requesting it. The document I eventually received did not appear to me to be the standard hospital operative report I expected, and I was unable to obtain nursing notes or other documentation that I believed would normally accompany a surgery. I was left without clear answers about what occurred during my procedure. That entire process continues to concern me years later. I went under anesthesia expecting my concerns to be addressed, but I woke up with more questions than answers. I felt violated as a patient, and the experience has stayed with me ever since.
During follow-up visits, I often felt I had to pull information out of him rather than receiving clear explanations, leaving me uncertain about what he actually believed or recommended. I was referred to pain management, but I did not feel those referrals addressed the underlying cause of my pain. Some specialists were unable to offer a meaningful treatment plan, while others required substantial out-of-network payments, leaving me feeling like I had nowhere to turn.
Years later, I am still seeking treatment for persistent abdominal wall pain. I continue to have the same painful incision and abdominal wall problems that led me to seek surgery in the first place. Based on my personal experience, I cannot recommend this surgeon. This experience has left lasting scars, both physically and emotionally. Honestly, this was the most dishonest encounter I have ever experienced with a doctor.
