ST. FRANCIS HOSPITAL · YELP ASSISTANT
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Hospital stuck in 1960s. Old and worn equipment everywhere, the post that hold the IV are rusted, lots of discolored rusted equipment. Bathrooms not clean as they should be in a hospital setting. Tiny emergency room. When you arrive to the ER there are guards on the street checking you go into the hospital parking which is $12 an hour, meanwhile there's free parking for emergency room patients. The guard are a bunch of geniuses trying to figure how to let you in. The nurses are hit or miss as far as being good, we had a good one so shout out to Stephanie on the first floor because she was the only one that was golden, the rest dwindle between mediocre to plain done w nursing so their goal is doing the minimum. The doctors were in that same wavelength, the ER doctor was supposed to visit and when he did he wasn't that informative as to what was happening. They did a CT scan and never came back to let us know the results. The day doctor for sure didn't read the chart because was giving us different info, the chief Dr Jerwyn was despondent, condescending and leaves much to be said about bedside manner, she is truly the example of being too smart doesnt equal being right to lead. I dread to think how her staff suffers. No case worker came to give us the whole picture of whats happening so we had to piece together the puzzle. Overall it served its purpose on an emergency but long term care is not recommended.
It's hard to review a hospital since the quality of care depends on who is there and your state of mind. On Friday I took my father to the cardiologist and he found water in his lungs. He said he had to immediately go to the hospital to get it drained and he recommended I go to St. Francis. My father being stubborn refused any hospital visit at first but finally we got him to go. When we drove into the parking lot I thought I would walk my father to the ER but the walk was too much. A staff exiting noticed us and helped us into the nearest entrance which was not the ER. He got us a wheelchair and even wheeled us to the ER. That was very nice of him considering he was on his way out. At the ER the triage nurse took a look at the cardiologist's papers and listened to the story while examining my father. They were patient with him even though he was getting cantankerous. The whole process took 20 to 30 minutes and we were let into the ER. My father was placed in a bed in the hallway. There were lots of beds in the hallway. They looked very busy. A doctor came and examined my father and ordered a chest X-ray and blood tests. The nurse expertly inserted a needle in, drew blood and left a space for the IV to go in the future. My father was not happy about the needle but they were reassuring to him. They gave me a chair and we waited. An X-ray machine came to us and they did a chest x-ray right at the bedside. The doctor came and said that the water was not in his lungs but around. She prescribed some strong intravenous diuretic. When he had to go to the bathroom, he refused to use the urinal so they used this contraption I've never seen before that wheels him to the bathroom and allows him to sit on the toilet. He had to go every 2 hours and was pretty demanding. But they stopped what they were doing to help me get him to the bathroom. They gave me a chair to sit next to him. They asked if I wanted anything. He was admitted but there was no room so we waited. A cardiologist came and patiently explained what was wrong (he has afib) and his options. He's stubborn so a pacemaker was out so the doctor prescribed him a beta blocker. I ask for food for him the first night but it never came which was one of the few complaints I had. I asked several times but I never got any menu for him till the afternoon of the next day. I managed to get him dinner, and breakfast. The food is probably the best hospital food I've seen. It is however tasteless (no salt because of people with high blood pressure. Finally, on Sunday we were discharged and we managed to get lunch before we left. They took care of everything and the process was smooth. Overall it was a good hospital with good people trying to give the patients the best care.
A distracted driver hit my vehicle yesterday in Queens after I was driving home from my birthday party in Greenwich Village. He said that he was looking at his cell phone's GPS when he rear ended me. My auto insurance company implored me to visit an ER within three days even if I am feeling well. I chose St. Francis after reading Yelp friend Frank T's terrific review. This hospital is part of the Catholic Health Services network for which my primary care doctor is a provider, so I did not need to provide staff any information about me. They already had it on file. The triage nurse was skillful and determined that I did not sustain serious injuries. The ER doc thoroughly assessed me and gave me a clean bill of health. ER parking is all the way in the back in designated spaces. I was Blessed to find one. I was also Blessed to visit this ER. I was out in less than one hour.
Less land less star every single time I come here, lol. Today I guess the reception lady has a bad day so she is not nice and welcome at all. Only thing she knows is 'NO' another person, she is nice and the crazy one cursed her out because she is too nice to visitors. Most visitors are patient's family, they always sad and worried. Why the hospital put a mean person to work at the check in desk and make visitors more stressed.
My experience with this hospital spanned 5 days as a relatively healthy 38 year old who was diagnosed with pulmonary embolism and underwent a cardiac catheterization procedure, all in the same stay. From ER, to observation, to admittance, 5 different nurses, 10 different doctors. I originally came cause I thought I was having a mini heart attack, so I looked up the best cardiac hospital in the area, and this was it. They are very good, they are very thorough. But out of ER, you're going to do a lot of waiting. There's just a lot of waiting between everything. The nurses are very nice, but I've gone 3-4 hours without seeing anyone. You press the call for help button, and it's literally ignored, if ever answered. Gotta say, the food ain't bad and the menu has a lot of variety, and very quick and easy to order. But they do not do a good job at addressing time frame and again, I've seen people beside me who are ignored after the call for help button is pressed. The cardiologists are very good, and the cardiac catheterization was easy. The doctors, again, are very thorough. I would say some are overly aggressive. Better too aggressive then too conservative I guess. For a cardiac episode, it's a no brainer, come here. But you're gonna be here a while. read more
23 days ago
7 months ago
8 months ago
10 months ago
Hospital stuck in 1960s. Old and worn equipment everywhere, the post that hold the IV are rusted, lots of discolored rusted equipment. Bathrooms not clean as they should be in a hospital setting. Tiny emergency room. When you arrive to the ER there are guards on the street checking you go into the hospital parking which is $12 an hour, meanwhile there's free parking for emergency room patients. The guard are a bunch of geniuses trying to figure how to let you in. The nurses are hit or miss as far as being good, we had a good one so shout out to Stephanie on the first floor because she was the only one that was golden, the rest dwindle between mediocre to plain done w nursing so their goal is doing the minimum. The doctors were in that same wavelength, the ER doctor was supposed to visit and when he did he wasn't that informative as to what was happening. They did a CT scan and never came back to let us know the results. The day doctor for sure didn't read the chart because was giving us different info, the chief Dr Jerwyn was despondent, condescending and leaves much to be said about bedside manner, she is truly the example of being too smart doesnt equal being right to lead. I dread to think how her staff suffers. No case worker came to give us the whole picture of whats happening so we had to piece together the puzzle. Overall it served its purpose on an emergency but long term care is not recommended. read more
8 months ago
5 months ago
10 months ago
11 months ago
It's hard to review a hospital since the quality of care depends on who is there and your state of mind. On Friday I took my father to the cardiologist and he found water in his lungs. He said he had to immediately go to the hospital to get it drained and he recommended I go to St. Francis. My father being stubborn refused any hospital visit at first but finally we got him to go. When we drove into the parking lot I thought I would walk my father to the ER but the walk was too much. A staff exiting noticed us and helped us into the nearest entrance which was not the ER. He got us a wheelchair and even wheeled us to the ER. That was very nice of him considering he was on his way out. At the ER the triage nurse took a look at the cardiologist's papers and listened to the story while examining my father. They were patient with him even though he was getting cantankerous. The whole process took 20 to 30 minutes and we were let into the ER. My father was placed in a bed in the hallway. There were lots of beds in the hallway. They looked very busy. A doctor came and examined my father and ordered a chest X-ray and blood tests. The nurse expertly inserted a needle in, drew blood and left a space for the IV to go in the future. My father was not happy about the needle but they were reassuring to him. They gave me a chair and we waited. An X-ray machine came to us and they did a chest x-ray right at the bedside. The doctor came and said that the water was not in his lungs but around. She prescribed some strong intravenous diuretic. When he had to go to the bathroom, he refused to use the urinal so they used this contraption I've never seen before that wheels him to the bathroom and allows him to sit on the toilet. He had to go every 2 hours and was pretty demanding. But they stopped what they were doing to help me get him to the bathroom. They gave me a chair to sit next to him. They asked if I wanted anything. He was admitted but there was no room so we waited. A cardiologist came and patiently explained what was wrong (he has afib) and his options. He's stubborn so a pacemaker was out so the doctor prescribed him a beta blocker. I ask for food for him the first night but it never came which was one of the few complaints I had. I asked several times but I never got any menu for him till the afternoon of the next day. I managed to get him dinner, and breakfast. The food is probably the best hospital food I've seen. It is however tasteless (no salt because of people with high blood pressure. Finally, on Sunday we were discharged and we managed to get lunch before we left. They took care of everything and the process was smooth. Overall it was a good hospital with good people trying to give the patients the best care. read more
A distracted driver hit my vehicle yesterday in Queens after I was driving home from my birthday party in Greenwich Village. He said that he was looking at his cell phone's GPS when he rear ended me. My auto insurance company implored me to visit an ER within three days even if I am feeling well. I chose St. Francis after reading Yelp friend Frank T's terrific review. This hospital is part of the Catholic Health Services network for which my primary care doctor is a provider, so I did not need to provide staff any information about me. They already had it on file. The triage nurse was skillful and determined that I did not sustain serious injuries. The ER doc thoroughly assessed me and gave me a clean bill of health. ER parking is all the way in the back in designated spaces. I was Blessed to find one. I was also Blessed to visit this ER. I was out in less than one hour. read more
7 months ago
1 year ago
2 years ago
2 years ago
1 year ago
1 year ago
2 years ago
5 years ago
Less land less star every single time I come here, lol. Today I guess the reception lady has a bad day so she is not nice and welcome at all. Only thing she knows is 'NO' another person, she is nice and the crazy one cursed her out because she is too nice to visitors. Most visitors are patient's family, they always sad and worried. Why the hospital put a mean person to work at the check in desk and make visitors more stressed. read more
No one likes being a hospital patient but in my experience St. Francis Hospital is as good as it gets, especially for cardiac surgery. The staff is genuinely caring, surgeons are topnotch and the facility is immaculate. read more
3 years ago
3 years ago
2 years ago
2 years ago
3 years ago
2 years ago
4 years ago
2 years ago
My mom was brought to St. Francis after having intermittent chest and left arm pain despite her EKG coming back clear. She did not have to wait long from coming in by ambulance to start receiving care. Immediately her information was taken as well as her vitals. Within 5 minutes, she was in a room in the ER. Once in a room, her blood was drawn and she was kept informed about what the status was. She was very hungry(and the cafeteria was closed) and a nurse brought her a sandwich. She was admitted and within a few hours was in a room(much better than if we had gone to NorthWell). Once in a room, her nurse took her information and explained how things would go. A nurse came a few hours later to draw blood and get more detailed information. All of the nursing staff(as well as the PCA's) were excellent and call button time response was excellent. The night nurses(which is when I was there) were all excellent. Asking if I needed anything. The communication between me and the nurses was excellent. The board was always up-to-date with your nurse and PCA's names as well as if you were having a procedure that day when you could have your next dose of pain meds as well as your estimated discharge date. For a hospital, the food was very good(even having a guest tray for $15). To get your food, you dial 5555 and order from the menu. That is nice because the food only comes when you are hungry(during meal hours) and doesn't just show up when you could be sleeping or not want it. If you miss a meal, they will call you to see if you want to order food. If you haven't ordered dinner, they will call before the end of dinner(6:30) to see if you want anything. A Sister came to visit my mom(when I wasn't there). She asked if my mom had any visitors and my mom felt had she said no, she would have stayed and spent some time with her. read more
7 years ago
7 years ago
3 years ago
A member of my family came here for major surgery (we were there for 12 hours), and I was really impressed with the communication of all the medical staff, the cleanliness and aesthetics of the facility, and the overall pleasant attitude of every single staff member we came into contact with. The surgery was a success, the surgeon was lovely, and that's really the important thing, but here's a bunch of stuff for the Yelp review anyway: The waiting area has tons of natural light, plants, free water/tea/coffee, and ample USB ports/charging stations. Right outside the waiting area is a small garden with trees, a fountain, and bamboo plants. There's a beautiful, quiet chapel. Gorgeous fragrant trees on the grounds and lots of little areas outside to be alone. The space makes every effort to be calming and pleasant. The hospital is fairly small so it's easy to navigate. They have a cafeteria that is reasonably priced and serves a basic hot breakfast (eggs, bacon, sausage, home fries), and at 10am the grill opens up and serves paninis and burgers and the like. They've also got cereal, chips, soda, hummus, fruit. There's a gift shop with basic toiletries, children toys, jewelry, etc. Both places have credit cards minimums ($5-$10) so it's good to have a bit of cash. If you're looking for food options outside the hospital, or for something to keep a restless kid occupied, or something to take your mind off the waiting, there is also plenty nearby - and within walking distance so you don't have to move your car/pay for parking again. You just have to be willing to walk 15 minutes in either direction on Port Washington Blvd, something I know Long Islanders are loath to do. Leaving the hospital grounds, make a left to visit the Art Guild, a non-profit art gallery that also teaches art classes in the Hewlett-Munson-Williams House, built in 1675. Just beyond that is Flower Hill Park, a small spot of greenery with a playground for kids under 12, a Little Free Library, and lots of hills with nice spots to read whatever you find under a tree. If you make a right, you'll hit Northern Blvd to find gas stations, Dunkin Donuts, a diner, and a solid pizza place called Joanne's. read more
3 years ago
6 years ago
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More info about St. Francis Hospital
100 Port Washington Blvd
Roslyn, NY 11576
Directions
(516) 562-6000
Call Now
Visit Website
http://stfrancisheartcenter.com
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Ask the Community - St. Francis Hospital
Where to park?
They have visitor parking and patient parking... patient parking is paid for have to show your medical patient wristband when exiting
Any recommendations for the best pulmonologist and cardiologist at St. Francis hospital? My dad has bad copd and heart failure. Please someone who has experience with the best pulmonologist and cardiologist in this hospitalplease let me know! Thanks!
I am sorry I don't know any doctors in that area .I had surgery to repair a torn quadracep tendon .Good luck .
Review Highlights - St. Francis Hospital
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