Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

I would give 100 stars!! My girl, Tillie had a CCL tear and I looked high and low at vets in my…read morearea to schedule surgery. I could not find available appointments until months out and quotes for the surgery were anywhere between 4000 and 6000k, not including, x-rays, meds, and followup visits. I called VCA for the surgery even though it meant I would have to drive 2.5 hours from Syracuse for the appointments and surgery. Dr. Anderson was spot on. He was knowledgeable and thorough. Went over everything with me before the first appointment. Talked about payment and what was included (everything) and the very specific requirements for recovery and limitations. Surgery went well, I was updated and given x-rays with before and after the operation. The vet was in constant contact either by email or texts - sometimes calls. Every visit was scheduled with our travel distance in mind and our time was completely respected; we never had to wait and were often taken early. Dr Anderson is a pro at these surgeries and his knowledge and experience were apparent. He put my mind at ease and helped us navigate a very big surgery. The recovery and care for a dog after CCL surgery is extensive and time consuming, but it was SO SO worth it. My Tillie girl was unable to run and play and was in constant pain. To see her running, wrestling and playing with her dog friends made it all worth it. Thank you Dr. Anderson and everyone at VCA at Ballston Spa - from Tillie Amyot and her family!

Hit or miss depending on your doctor. My dog's primary vet is wonderful and super helpful, and took…read morethe time to address all of my concerns. The vet that was available for an urgent visit for a hot spot was unhelpful and rushed, and left me with more questions and answers. She also seemed afraid of my dog (my dog has no history of human aggression or reactivity). Overall, the location is well run and clean, the actual service depends on the vet that you see.

We have officially switched vets and couldn't be happier! This place was recommended to us, and I'm…read moreso glad it was! We brought our husky in to get her up to date on her vaccines and get info on getting her spayed. The staff is so friendly and kind. They made the whole experience wonderfully easy! First they asked if they could take her photo. They even ask if they can share pics of your pet on social media which I thought was considerate and pretty cool. Next they brought out a bandana and said they usually give pets a bandana and spray it with something that helps minimize anxiety. They ask before just putting it on, but seriously I just love the thought and care they put into doing something as small as this. The rest of our experience was just as wonderful. I know the bandana must have helped (we ended up getting some for the house to help with our pups separation anxiety) but the staff did as well. Our girl isn't one to take to people quickly but she handled the whole visit like a champ. We can't wait to bring our other 2 dogs in. This place will be our "home" from now on!

Extremely nice facility...also very very expensive. I used to go here till it became…read moreunaffordable. The last time I had to put my dog down and when it was over I came out and they hit me with a very large bill before leaving. So there I am paying in tears feeling like I just payed a hitman to take out my dog. It is a memory I will likely neve forget.

Dr Sikora and the WHOLE STAFF are amazing. They have taken care of my animals and previously my Mom…read moreand Dad's animals for many years. They are professional, caring, and really good at what they do! Whether a visit is for a checkup, a surgery, or a follow up, the whole staff feels like a part of my extended family. They have always offered many options of care in every situation, and in the difficult times that sick animals had to be put down, they were sensitive, caring, and kind. For a person like me who sees his animals more like "persons" than property, Normanside is a veterinary practice that I am very comfortable with. I'm so glad to have them care for my precious pets.

Don't bother -- they're not taking any more new clients. I tried getting in before the pandemic…read morehit, and then again today. I wish they'd just put that fact on their website so you don't have to waste your time screwing up your courage to ask -- if you're like me, you emotionally get much closer to your vet than to any MD you're forced to visit. It looks like a nice place, small as it is, and I'd have loved to try it -- but I guess it's a club, and you and me ain't going to get in it.

They have always taken great care of my cat! Super knowledgeable and willing to try multiple…read moretreatments to find what works. They're also very great if you have to board your cat.

Receptionist does not have a price list and I have no idea how much an office visit it would even…read morebe. I was quoted $500 for a mamma cat and 4 babies to have an office visit. Vetrinary clinic would not quote spay or neuter pricing without a 1st visit appointment. The only good thing I can report is that they do allow early/spay neuter for kittens. It is difficult to find a vet clinic that will do that so if the office visit pricing wasn't so ridiculous, I would definitely go here.

Buyers BEWARE - As a new dog owner I wanted to be sure and do everything for my puppy. She had…read morereceived first shots with the woman I adopted her from. When it came time for me to have the next round administered, I had been told that doing so at one of the clinic's would be far less expansive. I went to the scheduled clinic at the Tractor Supply store in our town only to be told that the Pet Vet team "did not show up" and they hadn't been there in months. I returned home. I phoned another nearby store a few towns away and was told the same. Please note this has nothing to do with Tractor Supply as they only provide space for the VIP Pet Care teams. I phoned VIP Pet Care, and their customer service rep. advised me to go to another location about 35 minutes' drive, where a clinic would be taking place that day. When I arrived, I waited 30-45 minutes to "check-in", only to be told that the annual service plan I wanted to purchase was only available in two locations in the region. One week later I drove over an hour to one of the clinics and finally was able to purchase the plan. The local staff was great and I was satisfied. I contacted customer service about how hard I had to work and the inconvenience they did essentially nothing, saying that there was no possible way they could reduce the cost or provide any sort of compensation. I was now locked into an annual service plan with a contract and would have to travel one hour each way for service. On multiple occasions I dd travel to the "Wellness Center" for Service, found a number of people with pets waiting in line and was REFUSED SERVICE. They operate on a first come - first served basis without the possibility of making appointments. Again, nothing they could or would do for the inconvenience and I had to leave - S. O. L. The local staff are terrific, caring people but the corporate level operation is all smoke and mirrors. They produce a decent looking website with well written copy that completely MISLEADS potential customers. They DUPE you into signing a contract. They do NOT give a damn about customers. When my bank card had been replaced due to potential fraud and the automated monthly payment failed, they immediately turned the account over to a third-party and harassing phone calls ensued. I resolved the matter and continued meeting the financial obligation. I recently called them to make sure they did not auto renew my service plan past the original one-year term. I was told that I could use the clinic and services through the end of this month. When I called the local center to discuss coming in to receive service before the end of the month, they advised they would be closed the day I planned to visit. Good thing I called first. This morning I arrived slightly after 10am. There were about 5-6 in line which I joined. After standing in line for more than half an hour, a pet vet representative came to the end of the line and told myself and three others that they "had reached capacity for the day". They were not going to be able to see us and treat our pets by the time of their scheduled closing at three pm. Despite explaining the situation and the HORRIBLE experience over the past year with their service plan, I was told by both the local staff who called their so-called customer service dept that I was to be REFUSED SERVICE yet again. The Tractor Supply staff was sympathetic and shared with me that the same thing happens ALL THE TIME. They suggested going to the Wellness Center in the area (another hours drive) and called them for me, only to be advised that the Vet had not shown up. All of the above is factual. ABSURD, UNACCEPTABLE, but 100% true. No amount of savings is worth the DEPLORABLE TREATMENT and COMPLETE AND TOTAL DISREGARD shown to me over the past year. I will most certainly NOT patronize PET IQ, VIP-PETCARE, VET IQ ever again and urge anyone considering doing so to think long and hard before doing so!

I have had two excellent visits to the PetVet Wellness Center with my cat. Dr. Solomon and her…read moreassistants are so competent and compassionate. They addressed the health concerns of my cat, rendered appropriate treatment and made good recommendations for follow up. I cannot say enough about how great everyone there was!

This office is continuously responsive, compassionate and caring to my pups, and myself. I have…read morenever had a time where my concerns were not addressed in a VERY timely manor. Dr. Baldwin and his staff deliver top notch care which is not only comprehensive, but affordable. I drive an hour and 10 minutes because they are the BEST and I have tried many others. Always a great experience!! Thank you Cobelskill Vet Clinic for all you do!!

Best vets ever-always squeeze my guys in-ALL of the vets here care and work ridiculous hours,…read moreincluding the owner, Kevin Baldwin. I drive 45 minutes one way to see them and I work full time and have part time work. Any negative reviews in my opinion are from people who have an ax to grind or just don't understand how a veterinary practice, like any business just can't do it all!

I've been going here as long as I've had pets (only cats). Recently here because my cat started to…read morelimp. The male veternarian could have played on my wishy washy self and have xrays and the whole nine yards. Nope, they said if it persisted to come back but otherwise he was fine. I've never had an issue with the waiting time or the expertise. Keep in mind I've never had a serious illness with my pets. Reading the other reviews I feel quite sad that they cannot always be so proffesional. However all of my experiences have been good ones.

Absolutely horrific place and here's why I finally moved my animals out----…read more 1) 2 misdiagnosis on my dog's skin condition (and by two of the vets there) 2) very laid back attentiveness to my dog's collapsing trachea condition until finally she choked one night and they felt it necessary to finally start treating 3) 1 incorrectly written prescription ( and by which I mean wrong directions, missing strength, and product that doesn't exist int he form that the doc wrote for) 4)Not aggressive enough care on my cat as far as diabetic related conditions and overly aggressive insulin treatment which led to my cat having a diabetic stroke which led to her having to be put down 5) got a new rescue puppy and the two vets that saw him couldn't give me a straight answer as to how many more de-worming treatments he needed 6) SEVERAL and I mean SEVERAL incorrectly dispensed heart worm and flea medications that had to be brought back to have exchanged for correct product/animal/size of animal/age of animal (and here's the excuse I always get----'it was on the wrong section' always says the blond tech at the desk.....here's a solution----read the product information instead of assuming it's in the right place!) I've even got a current bottle of medication labeled up for the wrong puppy. Luckily I know who gets what. 7)they still can't figure out that the cat has been deceased even though we told them several times (always blaming it on the computer) 8) and did I mention you have to wait 20 minutes at the desk like a moron before your bill is ready................................. Here are the positives about this place..Dr. Linendoll who I believe is the owner of the practice really is a fabulous vet and the times we saw her she was spot on with everything, but in the last few years she's owned the practice, I can count on one hand how many times I've actually gotten to see her. So needless to say either she's not available or not there enough to see her only which would keep me there. Also, Marlene at the desk is quite good and very nice and typically gets everything right, but it's just not enough to keep me there with the rest of the subpar healthcare my pets receive and when their lives depend on these people, I had to make the right decision and move them out of there.