I have been going to companion pets. For about 2 years now. It is the best place that I have ever…read morebeen and believe me, i've been to quite a few over the years. Their services are impeccable.I wouldn't want anyone else caring for my dog.As well as companion pets does! DR. RAGESTINO IS AMAZIG AND SO CARING. All of the staff are very friendly and polite. What more could you ask for everything about, Companion Pets is amazing

Always friendly and professional. I take my dog and cat there and they fix them…read moreUp and off the go!

I honestly can't believe how heartless River Road Animal Hospital turned out to be. I've been…read morebringing my dog here as a patient, but after today, I will never return. I arrived 30 minutes before they even opened because my dog was experiencing severe anal bleeding -- an emergency by any reasonable standard. There were no other cars or clients waiting, and yet I was told they wouldn't see her without an appointment and the soonest available time was over two hours later. It's absolutely heartbreaking and frustrating to know that a veterinary office, where compassion and urgency should come first, refused to even evaluate a bleeding dog simply because of scheduling convenience. There was no effort to triage, no concern, no basic decency to at least check if she was in critical condition. If this is how they treat established patients in distress, I can only imagine what kind of care (or lack thereof) others might receive. Do better, River Road Animal Hospital -- pets deserve compassion, not cold policy.

They're great with the animals but absolutely terrible with the owners...rude and obnoxious (front…read morestaff and techs) vets are outstanding...the office manager loves to be a dictator and toss in ridiculous and uncalled for policies...if you are going to add policies, post them on your website. If you dont follow their added policies-be prepared to get kicked out of the practice. I gave them nearly 13 years of my life and tons upon tons of money. Once they kick you out...dont expect to get added medications until you find a new vet...they will allow your animals to suffer!

I have been taking my dogs to Dr. Hartman for about 20 years. He is an excellent Vet for dogs,…read morecats, birds, and other animals. Last time I was at the office, there were two Guinea Pigs waiting to receive services. My 14 year old Jack Russell had congestive heart failure. He informed me that there was a specialist in the area, but I was not interested in extreme measures at this point. I asked what he could do. He responded that he could prescribe diuretics. My dog lived another year. I brought her there to be cremated when she died. His practice accepts reduced payment options for neutering dogs and cats I like his quiet low key manner which puts pets and owners at ease. His office staff is capable and efficient. The office has his exotic bird pet in a large cage. There is a stunning and large stained glass artwork in the front window that I heard was accepted as barter for medical care. How cool is that. Parking is on the street.

I'll keep this short because I just had to send my very sick kitty of 16 years to her forever home…read morein heaven. Dr. Hartman and his team were the very best. Thank you Dr. Hartman.

I wouldn't return here ever! My dogs stitches needed to be out in 7-10 days. After 24 days of…read morewaiting and unnecessary visits. I took him back to the emergency hospital. That did the surgery to have them removed. Seeing the stitches were in to long. It caused an ulcer in my dogs eye. This place is all about money! Not about proper care for your pet. They even advised me to go back to the hospital. To have the stitches removed. This practice was a waste of time and money. Trying to save my dogs eye from further damage. Not a happy dog parent here.

Dr. Harris at Cornerstone Veterinary recently treated my dog Lilly with the utmost compassion and…read moreexpertise. When Dr. Harris quickly diagnosed Lilly as being critical as shown by bloodwork, she referred her to Latham Upstate Veterinary services for emergency admittance and overnight care. Dr. Harris sent her labs and Xrays there before we arrived. Lilly did not survive but I have some comfort in knowing that everything possible was done for her. I credit Dr Harris for recognizing how ill Lilly was when another vet had not. I even received a condolence call from Dr. Harris after Lilly passed. I would chose Dr. Harris at Cornerstone Veterinary Services as a preferred veterinarian for any pet and highly recommend them

I have periodically brought both my cat and dog here. Staff have always been nice and helpful. I…read morefind vet care to be expensive, but I think that is just the norm.

I've taken my Dog Bentley who is now 4 here several times and have had no issues. They're very…read moreattentive, I honestly prefer Hernas to schedule with. Their appointment fees are reasonable and Doctor Hernas is very knowledgeable and good at her job! They're way better than any big corporation like Banfield by a long shot.

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

For context, I have been with this practice for 15 years and last Friday, they acted like they had…read moreno idea who I was, which was really odd as I am there monthly to get my other cat a over $100 arthritis shot. Not only was my older cat misdiagnosed (after bloodwork and xrays and idk what, I got a nearly $900 bill) and I was told that my cat seemed to have a mass and that if it was a mass it was probably cancer. I was advised to have an ultrasound and had to wait a week to find out if the cat would die. At the appointed time I presented, and there was a weird vibe in there as there was some sort of emergency. They should have just cancelled appts. I was told I would have to wait aobut 30 minutes. No big deal. I understood there was an animal back there who needed their help. So I wait in the cat section which is kind of a joke as the cat and dog area are separated by a half wall. There were two dogs that were completely out of control, barking and growling with owners not making the least effort to calm them or take them outside so my cat didn't have to be even more stressed. I couldn't put my little guy, who I thought was dying, through 30 minutes of that he was cowering and shaking and was already stressed. So I waited outside where they had benches for that purpose and it was a gorgeous day. The first dog was taken into a room so I went back inside. Next dog comes in and he is even worse and owner could not have been less engaged and on her phone. No attempt to comfort or help her stressed animal. Now if your kid was having a tantrum, you'd take them away from people and help the calm down. So as I exited, I said to her in a low, calm voice "you really should be the one going outside. Not me." I reach the 2nd door of the vestibule and this woman runs out and starts SCREAMING at me. She was on my heels. I turned around and she was inches from my face pointing her findger in my face. Told her to get that finger out of my face and back off. She then bent over to put her face near the carrier and scream "I hope you die." That pushed me over the edge and I did call her a pejorative term. She began screeming "hit me! hit me!" Despite wanting to, I did not because I am an adult. Then two receptionists came out and yelled at me! Saying I should have just kept walking out. So I walked out and waited on the bench. She spoke with the woman inside for a few minutes and then she left with her dog. I was taken to a room with my cat. I was shaking and discussed what had happened with that woman with the tech who was very kind. She said the ultrasound would take 90 minutes and they were dealing with an emergency, so he probably would not be done until 3. I hated leaving him there but went to run some errands (only noon and I live 25 minutes away.) Not 5 minutes later I was called and told that I had not signed the consent form. I replied I had not been asked to and gave verbal consent over the phone. I will acknowledge that I was edgy when she told me I was consenting to hospitalization which has a fee. I replied that he was waiting as they were behind and that it felt like I was being robbed blind having spent $900 there the week before. An hour later I received a call from the reception supervisor that I was being released from the practice due to the altercation with another customer. I was astounded. I attempted to explain that I was accosted. I was told it was not my place to say anything. Then she said i was also rude to the person who called me and I never gave consent. I asked if I could speak to one of the doctors who owned the clinica and she said no. Then she told me they would not treat my cat as a result and that I should come get him. I was flabbergasted. I returned to get my cat and spoke to the supervisor who I had never seen before and would not let me speak to anyone else. I was not yelling. I was actually crying and begging her to let my cat have the ultrasound and not take it out on a animal. Nope. I was handed a list of 4 practice that did the ultrasound and was sent with my cat on my way. They have signs all over the place saying if you use abusive language, inappropriately touch staff or make sexual comments you would be removed from the practice. I didn't do any of those things. I saw one of the doctors in the lot and tried to talk to him. JHe had taken care of my cat for year. He would not even look at me and said he would have to find out what was going on later when he was out of surgery, I found Capital District Veternarian Referal Hosptial in Latham. They were great. The vet said there was no mass and she believed that it was a layer of fat pressing on a large ligament. She also diagnosed him with stage 2 kidney disease, which the inexperienced vet said was early kidney disease. Somehow he just developed it over night as he was there and got blood work twice in the the previous month. So he was misdiagnosed and I and my family spent a week mouring that our cat was dying.

Dr. Matt P. is kind and takes the time to listen and guide. We advised him that we needed to keep…read moreexpenses reasonable and he worked with us and gave amazing care to our dog and was very sensitive to guiding us through a long life for our dog including nipping problems at the beginning when the dog was given to us for that reason and end of life illnesses. His Staff and another Vet were also so kind to us through it all.

Can't say enough good things about this place! Everyone who works here sincerely cares about the…read morewell-being of the animals that are brought here. My wife and I have had nothing but great experiences with both of our dogs at Malta Animal Hospital. Dr. Olivia has had endless patience for them, neither of which is particularly good at the vet. The techs and front desk staff are awesome as well!

Just wanted to share the awful customer service at this establishment. I walked in with my pet for…read morea scheduled appointment and was completely ignored by the receptionist. I believe her name is Colleen. She was doing other things but never even made eye contact or acknowledged that I was there. She is the most unfriendly person and shouldn't be at the desk as a customer service representative. I don't think I will return. To be treated so poorly is just not acceptable. DO BETTER MAKTA ANIMAL HOSPITAL!

Our Senior Rescue Beagle had first exam. Dr Geegan recommended some oral surgery to prevent further…read moredecay and pain. Prior to surgery, Dr Geegan clearly explained what to expect post surgery that day and following. She also explained the bill line by line- so no surprises. Post surgery- our Beagle came through smoothly. We also appreciated the 24 hour follow up phone call. Two weeks post op and our rescue, Mitzie is back to normal with her siblings and most foods. Incredible greatful to Dr Geegan and her team for taking great care of Mitzie.

My family had an appointment yesterday to put my childhood dog down who was with us for 10 years. I…read morewas rushing to get out of class in order to be there, but when I was only 10 minutes away they put her down despite my family saying I was almost there. When I asked a tech if there was an emergency that resulted in them being unable to wait, I was told they had other appointments to get to. The vet also said this to my family. I understand that a business needs to be timely and courteous to their other patients in order to be successful, but I do not understand how 10 minutes was too high of a time to wait. That was 10 years of my life, 10 years of loving that dog, 10 years of childhood memories gone without being able to say goodbye one last time because they said they had other appointments (which one of the techs at the counter was kind enough to let me know that they actually DIDN'T have any other appointments and that nobody was waiting.) It's heartbreaking, cruel, and inhumane that the vet was so eager to kill my dog that she couldn't wait 10 minutes for me to say goodbye one last time. Today, the vet contacted my mom and instead of apologizing asked her to have me take my review down. If a business is going to be run poorly and the staff is going to lack the empathy euthanasia requires, expect poor reviews. I'm dumbfounded that the vet had the gall to ask my grieving mother that.

Diane is wonderful with pets and has been a trusted solution for us whenever we're unable to be…read morehome to take care of our two dogs. She gives us full reports on their behavior and status when she visits and we always feel good knowing they're in such great hands.

From the owner: Hi my name is Diane Morisseau owner of Happy pets 25+…read moreyears of service I am an LLC Insured and bonded I also hold vet asst credentials and can provide some treatment support. I also have a back ground in Dog and cat behavior which helps me provide well rounded care I do not have staff I will provide all personalized care for clients I pride myself on excellent communication to clients regarding their pets