After my cat caught a bat, I needed to book an appointment for a rabies booster. Parkside had a…read morereally quick turnaround - I called on Saturday, got in first thing on Monday. They were great from the first phone contact, and were even able to accurately quote me the (very reasonable) price of the visit. When we came in for the appointment, the reception staff was pleasant and kind, and the waiting area was bright and clean. The paperwork was a breeze, and I was seen after a ten minute wait. The vet, Dr. Hotaling, was really great: he explained what he was doing throughout the exam, while still making pleasant small talk. The support staff was great too, including the tech who was helping out with the exam. If I weren't moving soon, I would definitely return to Parkside for future appointments. Overall, this was a great visit. Well, from my perspective at least. My cat hated it.

I worked there several years ago. When I was hired the original Drs. that owned the practice were…read morehelpful, kind & lovely people . Long story short... they retired & placed a reprobate person in charge... she is phony & superficial to say the least. In a million years I'm advising you to not bring your pet there, under any circumstances!!

Dr Sikora and the WHOLE STAFF are amazing. They have taken care of my animals and previously my Mom…read moreand Dad's animals for many years. They are professional, caring, and really good at what they do! Whether a visit is for a checkup, a surgery, or a follow up, the whole staff feels like a part of my extended family. They have always offered many options of care in every situation, and in the difficult times that sick animals had to be put down, they were sensitive, caring, and kind. For a person like me who sees his animals more like "persons" than property, Normanside is a veterinary practice that I am very comfortable with. I'm so glad to have them care for my precious pets.

Don't bother -- they're not taking any more new clients. I tried getting in before the pandemic…read morehit, and then again today. I wish they'd just put that fact on their website so you don't have to waste your time screwing up your courage to ask -- if you're like me, you emotionally get much closer to your vet than to any MD you're forced to visit. It looks like a nice place, small as it is, and I'd have loved to try it -- but I guess it's a club, and you and me ain't going to get in it.

What a GREAT group of folks... so personal and thoughtful and definitely animal lovers! I felt…read morereally good about bringing our brand new puppy here when he was sick! Background After just getting our six week old puppy, he became sick a few days later. I was worried because he was throwing up and had diarrhea and wouldn't eat or drink all night. So the next morning I went to an animal hospital in Albany and the vet there wanted to run $600-800 worth of tests and wanted me to leave him there overnight. As a new dog owner, I had no idea if the costs were reasonable and was a little upset the vet didn't offer to go step by step, rather than just run all the tests at once. I thought "yikes!" and quickly ran off to get a second opinion. I called Delmar Animal Hospital and explained my situation and the ladies at the front desk were really helpful. They suggested I bring the x-rays and any documentation from the previous vet visit so they wouldn't have to repeat the exams (saving me money.) When I met with Marie, I felt right at home. I described our puppy's symptoms and answered her questions, she looked at his x-rays, and then Marie explained everything in detail to me. What could possibly be going on, what steps she planned to take, *why she planned to take each step*, and an estimate of how much the procedures would cost each step of the way. My first impression, she seemed very caring and loving and genuinely concerned for my puppy's well being, so I felt much better leaving him in her care. One other important note... when we spoke to the first vet, in Albany, about our interest in feeding Otis a vegetarian diet, the vet tech strongly tried to convince me that "dogs are carnivores and are supposed to eat meat" and he didn't recommend we make our dog vegetarian. Marie, on the other hand, has an open mind and although she does not know a lot about this area of interest (refreshing that someone is willing to admit that), suggested places to go to learn more and is willing to look into vegetarian options with us when we decide to switch Otis over to a different diet.

Making the decision to euthanize our beloved 18 year-old dog was one of the hardest things we've…read moreever done. We entrusted this practice to make his final moments peaceful and compassionate. Instead, the experience was heartbreaking. We waited more than 20 minutes after arriving while our dog--who had dementia and was always extremely anxious at the vet--paced the room in obvious distress. When the veterinarian came in, it was clear she had not reviewed his chart. She asked why we were putting him down, which was shocking given the purpose of our appointment. After giving him the sedative, she said she would return with a "doorbell" so we could call her if we needed anything. She never brought it. Our dog continued pacing for about 15 minutes before he slowly stumbled and collapsed. We were left alone to watch this happen while we could hear staff outside the room talking and laughing. The veterinarian didn't return for several more minutes to administer the final injection. After he passed away, he was left lying on the towel we had brought for him, his hindquarters soiled. Because he was being cremated by the practice, we expected he would be treated with dignity before we left. Instead, we were escorted out while he remained on the floor. I understand that veterinary practices can be busy, but euthanasia is one of the most important and compassionate services they provide. Families remember those final moments forever. Sadly, our dog's final experience was one of anxiety, waiting, and feeling forgotten. I hope this practice reviews its euthanasia procedures so no other family has to experience what we did.

I went here for the laproscopic spay and ended up a loyal customer. They are kind, courteous,…read moreclean, and professional. They solved my dogs stomach problem in one visit where the previous vet had been routinely putting her on antibiotics without figuring out the issue. I was previously going to another Vet that left me feeling like they cared more about my wallet then my dog. The Animal Hospital clearly puts my pet first.

Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I recently switched to this veterinarian after becoming disillusioned by my long time vet. This is…read morea small, single vet practice. I have found Dr. Estra and her team caring & compassionate. I am struggling with the possibility of putting a pet to sleep and Dr. Estra helped me work through options, so on last option before it becomes too much for me or Bud to go through, hence the scrip pick-up today. As mentioned in another review, she provides options: medical, behavioral, and comfort considerations, for both pet and owner. It seems like a judgement free zone and as the pet parent, the decision is ,one t make, not hers. Dr. Estra also has returned calls after hours, illustrating her caring and commitment. Costs are reasonable, especially when compared to my prior vet. You may need to be referred to a specialist for certain issues but also has visiting specialists. Dr. Estra seems to work from least to most invasive options and while my prior vet insisted on additional blood work, when everything came back normal, she did not see the needed expense and recommended a diet change that definitely helped. Prescriptions need to be ordered, which can take a a few days (once 3 days, another 6 days)...the longer one was special order at my request for liquid over pill.

our experience has been on avg below expectations the team often inflexible, not sympathetic and…read moreunfriendly. we are seeking an alternative vet. Thank you to all the other reviews that are in line with our experiences.

What a blessing Dr. Diaz was from In the Comfort of Home when our 17 year old cat suffered terminal…read morekidney failure. We had to wait an hour or two to get a call back after leaving a voicemail, but once our call was returned, we were able to get a visit that day. What was an incredibly stressful time was made easier by the gentle guiding and kindness of Dr. Diaz. He was wonderful and it made the heartbreaking loss of our little buddy easier to take. After having experienced previous losses with a traditional visit to a vet, this was so much more easy for a cat and us, allowing our cat to avoid the stress of travel to the vet, and allowing us to grieve in the privacy of our own home during the process. Thanks you In the Comfort of Home.

Dr Hood came to my home to euthanize my dog. It was extremely difficult experience…read more Dr Hood was compassionate patient professional and treated my pup with dignity respect and kindness

I think the vets and staff at Albany County Veterinary Hospital are the best! I have been a client…read morefor over 20 years. Being a multi-pet home, having worked in canine rescue with several ill dogs I can only say the most positive about the diagnostic skills, compassion and care. When I was active in canine rescue, our group used another prominent group. I found the clinical assessments and care far superior at ACVH and chose to take my foster dogs to them versus our group vets. I have always felt a "working relationship" with my canine/feline family. My input/observations have always been taken into consideration and used with the veterinary skills to obtain the best diagnosis/treatment. The support staff are friendly, compassionate and caring about the animals and the humans who provide for them. Dr. Dries was my 'rock' and since his retirement and supporting Dr. Jarvis to take ACVH as her hospital the excellence has remained. Drs. Jarvis and Pokorny are extremely educated vets and have excellent skills and compassion. I could not be happier trusting my beloved pets to them! Liz Ammian

We have had great experiences with the vets and support staff here for cats, dogs and rats. Parking…read moreis easy and entrance accessible.

Every business has a few quirks and it's up to each individual as to how much you put up with…read more We've had a couple at Miller Animal Hospital (MAH) but at the end of the day, it's about the quality of care that our pups are getting. We know that their health and well-being are the top priority at MAH. Dr. Rice takes as much time as we need to examine our pups, answer our questions, and provide thorough and easy-to-understand assessments, guidance, and suggestions to us. The clinical and support staff here are just as great...and believe me, we put them through their paces. They're not the closest. Their not the fanciest. But they are the best!

Extremely kind & caring team of doctors and staff. It's helpful being able to see the same…read moreveterinarian who knows our pups.