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    Heritage Mall

    2.6 (14 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    Zumiez

    Zumiez

    4.3
    (3 reviews)
    0.1 mi

    The store is always clean and it is very easy to find what you're looking for…read more Even if it were not, it wouldn't matter because the people who work there are unbelievably helpful and friendly. They offer suggestions without being pushy and you get the feeling that they are actually trying to help you find items that would fit into your wardrobe. Would shop there just because the staff is so amazing. my daughters absolutely love it there.

    My first thought when I saw Zumiez in this mall was that it looked out of place. You don't…read moretypically see this store in tiny or boring malls. But, I bought Volcom board shorts a few weeks ago at a St. Vinnie's, so I told my husband I wanted to see if they had new ones in here. Cool. He is always happy to buy me new clothes. What woman doesn't love a husband who's happily willing to buy their wife more clothes?! We wandered around, and didn't find any. So we ask an employee. This employee had greeted us when we first came in, so he got props for that. Totally inviting and wanted to help, but not annoying. I like that I'm acknowledged when I come in, but I hate employees who want to know if I need something immediately. Give me a chance to look around and determine if I have questions first. The employee who helped us almost seemed out of place. He gave off a nerd persona versus a skater. A little odd, but I don't really care. He bonded with my husband talking about the video games we had just picked up at Game Stop. He was actually really nice and helpful. So I asked him about board shorts for me. He didn't have any. So he showed me the shorts they have for women. Which were tiny, ass-hanging-out kind of shorts. I'm like, do you see my figure?! My thighs are way too big to pull off short shorts! I know this, and I'm fine with it. But I thought it was a tad on the dumb side for him to suggest it, but it could've been he was just trying to give me options instead of saying exactly what I did for him. I'll stay on the positive side and go with he was trying to give me options. Anyway, he showed me these and men's board shorts, saying this was it at the time. Ok, not liking any of those options, I move on. I find a cute shirt/sweater thing. I have trouble describing it. It's like crocheted, but has long sleeves and a hood. It definitely requires a shirt underneath, as it has holes in it. But the cream color can compliment a dark shirt easily. I liked it. We go to cash out, and the employee tells us about a buy one, get one half off sale. I love those sales! So we found my husband a new shirt. Dude destroys clothes, and has lost weight. So he honestly needed some new, and smaller shirts. So we found a Volcom shirt and ended up only paying $11.99 for it. He signed me up for some point system they have. My first thought was, I don't go to Zumiez all that often, so does it really matter? But then I think, ehh. Maybe I'll visit the one at home more often this way. So I signed up. Will I return to this store? When I'm in the area, I'm sure I will. I wasn't terribly impressed by the size of the store, but Zumiez stores always seem a tad small. I was impressed by the employee and his customer service skills. He was helpful without annoying me, or ignoring me. He definitely did a good job. Which is why this store gets 4 stars and not just 3.

    Heritage Mall - shoppingcenters - Updated June 2026

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