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    Heritage GMC Buick

    2.8 (66 reviews)
    Open 8:00 am - 7:00 pm

    Services - Heritage GMC Buick

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Heritage GMC Buick Photos

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    This is just about the lying bunch here. Playing games on senior citizens. Rip off schemes. Smoke in the mirrors. Carnival people trying to look honest. These type people are not honest and are definitely not looking out for your best interest. They are not your friends in the car business. It won't be fun.

    Love it hereee everyone is so welcoming Julio helped me choose my first truck he was so nice and patient he made me and my family very comfortable

    Cher H.

    Terry was great! No pressure, answered all my questions and showed me every car I wanted to see! Helped me compare them all and made sure I was well taken care of! Need a car or truck? Go see Terry

    Picking up our New Family RV, Taking short road trip vacation in Arizona heading to Grand Canyon. Thanks for the GOVT shutdown free!

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    5 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    Great service. Greeted us at the door. Felt very welcome. Excellent salesman. Helped us choose our SUV.

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    9 years ago

    I did not buy a truck from here but Doug was so helpful and friendly. When it's time to buy a new Yukon I will definitely be back.

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    Quentin D.

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    7 years ago

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    9 years ago

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    Quentin D.

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    8 years ago

    Your service is very good for us today.We will come back to you anytime our car need to fix .Thank you so much ! (Buick 2012 Trung Nguyen)

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    8 years ago

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    Page 1 of 2

    Ask the Community - Heritage GMC Buick

    Review Highlights - Heritage GMC Buick

    ! I will post some photos soon, Thanks Shawn I will be back when I can afford that dually couple years

    Mentioned in 5 reviews

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    Horizon Auto Center

    3.4
    (77 reviews)

    Super friendly staff & very welcoming. Quick, professional service & great pricing. Would…read moredefinitely recommend!!!

    Stay away at all cost! Brought my car there for repair and during the repair they left the car…read moreoutside the shop in a hail storm and I got extensive damage. I trusted them with my car and through their negligence car was damaged. I talked with the manager to see if he would help with the repairs and he laughed at me. Said it was an older car and it should have damage on it anyway! Also said "We are not responsible for damage to customers cars" My car was in perfect condition when I brought it in to them! Do not trust them with your car! There is a law in the state of Texas called the Bailee law, and they ARE responsible for damages to your car because of their negligence. They also left blue paint marks from another car from opening a door and hitting my car, Also took a big chunk out of drivers side door panel. Did not top off my coolant tank also when I asked to fill it. After spending almost $6,000, you would think they would treat customers better. I will never go back and considering taking them to court for damages and I will win according to law. Pretty sad place. Signs of a bad Auto Repair Shop: They did everything they could to try and get out of THEIR responsibility to take care of customers cars. Manager was even very rude and condescending. I guess the ultimate question is: Would you bring your car to a shop that is not responsible for damage to your car? Update: Also found a bunch of loose screws in the cup holder and console. Must have come from the dash when they pulled it out. I do have a witness and video and audio proof and pictures!

    Big D Auto & Lube

    Big D Auto & Lube

    4.2
    (53 reviews)

    This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

    Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.5
    (79 reviews)

    People are QUICK to leave bad reviews these days, so I'm gonna be just as loud about a good…read moreexperience. These folks earned it!! I almost let the reviews scare me off, and I'm so glad I didn't because this Firestone team was SOLID from start to finish. Called ahead because my battery decided to start acting up right before Memorial Day weekend, because OFC it did. Yohon answered the phone and immediately gave "we actually know what we're doing here" energy. Quick, professional, no nonsense. Verified battery was in stock and it's was Kismet! :) I pull up, walk in and and enter Gladis, she greets me; Absolute sweetheart but low key if paperwork had a final boss, it'd be Gladis. She had everything handled w/ my fleet company before I could even stress about it. Calm, professional, and on it immediately. Enter- the Tech Eryn. He installed the battery faster than it takes some places to even acknowledge you exist. Like walks in with mic drop energy - " Ma'am car is ready". Well ok then Eryn - So awesome these 3!! No exaggeration, I think I was in and out in like 15 Mins. Seriously though, this team was great. Efficient, respectful, professional, and just made the whole experience easy when I was already stressed. Thank you

    I was driving down a road parallel to a Firestone location when an employee, driving a customer's…read morevehicle, pulled out of their parking lot and struck my wife's car. The employee admitted at the scene that he couldn't see past a truck parked on the side of the road but still pulled into traffic, causing the collision. The police report clearly states that the Firestone employee was at fault. However, after 20 days of no contact, Firestone finally reached out--only to deny responsibility. They claimed they found themselves not at fault, despite the police report. We've now been informed that Firestone is self-insured, meaning they can unilaterally deny fault without going through an independent insurance company. This leaves us either having to take legal action or use our own insurance to cover damage caused by their employee's negligence. Be aware: If you use Firestone's services--or even just travel near their locations--understand that if something goes wrong, they may not take accountability, even when the facts are clear. This has been an extremely frustrating and unfair experience.

    Heritage GMC Buick - autorepair - Updated July 2026

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