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    Heritage GMC Buick

    2.8 (66 reviews)
    Closed • 8:00 am - 6:00 pm

    Services - Heritage GMC Buick

    Routine automotive maintenance

    Heritage GMC Buick Photos

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    Recommended Reviews - Heritage GMC Buick

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    Reviews With Photos

    This is just about the lying bunch here. Playing games on senior citizens. Rip off schemes. Smoke in the mirrors. Carnival people trying to look honest. These type people are not honest and are definitely not looking out for your best interest. They are not your friends in the car business. It won't be fun.

    The new whip! Thank you Steve!
    Anna R.

    I cannot express how much I appreciate the business I experienced here. I worked with a few people here in the buying process, but the salesman I worked with is Steve Tolliver. I've purchased two vehicles on my own prior to this, and the difference was drastic. I wasn't pressured to purchase that day, wasn't guilted into adding extra coverage or made to feel bad when I opted not to, and the whole purchasing process and test drive took about 1.5 hours. That's incredible compared to other dealerships. I look at my car (that was delivered to me for FREE) and I have only positive thoughts. When I was thanking Steve for being so wonderful and not pressuring me, what was his response? "That's the way it should be." YES! None of the fast talking, pressure sales, extra costs stuff here. Just helping me find the best vehicle and making sure I feel comfortable with the purchase. I cannot recommend this dealership, or Steve, enough. Please go check them out.

    Love it hereee everyone is so welcoming Julio helped me choose my first truck he was so nice and patient he made me and my family very comfortable

    Cher H.

    Terry was great! No pressure, answered all my questions and showed me every car I wanted to see! Helped me compare them all and made sure I was well taken care of! Need a car or truck? Go see Terry

    Picking up our New Family RV, Taking short road trip vacation in Arizona heading to Grand Canyon. Thanks for the GOVT shutdown free!

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    6 years ago

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    8 years ago

    Great service. Greeted us at the door. Felt very welcome. Excellent salesman. Helped us choose our SUV.

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    9 years ago

    I did not buy a truck from here but Doug was so helpful and friendly. When it's time to buy a new Yukon I will definitely be back.

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    Quentin D.

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    9 years ago

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    8 years ago

    Your service is very good for us today.We will come back to you anytime our car need to fix .Thank you so much ! (Buick 2012 Trung Nguyen)

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    8 years ago

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    Page 1 of 2

    Ask the Community - Heritage GMC Buick

    Review Highlights - Heritage GMC Buick

    “! I will post some photos soon, Thanks Shawn I will be back when I can afford that dually couple years”

    Mentioned in 5 reviews

    Read more highlights

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    Disappointing Experience at Honda of Rockwall…read more I'm writing this review because this experience has been bothering me for some time, and I feel other customers should be aware of what happened. I went to Honda of Rockwall to help my elderly mother with routine maintenance on her Honda. She was visiting me and needed an oil change, and she also needed a tire replaced. Her vehicle is leased and has a warranty/service coverage that was purchased through Honda, which includes certain maintenance and tire-related benefits. When we went to Honda of Rockwall, we were told they would not honor the warranty for the tire because it was considered a third-party warranty and the vehicle/warranty had not been purchased through their dealership. Because I wanted to make sure I understood the situation correctly, I contacted Honda USA as well as the company that administers my mother's warranty. I specifically asked whether she could use the warranty at a different Honda dealership than the one where she originally purchased the vehicle. I was told that she could and that Honda dealerships with the appropriate agreement were supposed to accept the coverage. The warranty representative even told me that they had an agreement with Honda USA and that the situation I was experiencing with Honda of Rockwall was not how the warranty was supposed to work. At that point, rather than continue going back and forth, I contacted another Honda dealership. I explained the warranty situation before bringing the vehicle in and asked if they would accept it. They had no issue with it. In fact, another customer happened to overhear the conversation and told me that she had previously had the same type of coverage and had been able to get her tires replaced without the hassle we experienced. The biggest issue for me was not simply having to find another dealership. It was the amount of unnecessary time and effort this created for my elderly mother and me. My mother cannot get around as easily on her own, which is why I was more than happy to help her. But instead of being able to take her to a Honda dealership and get the maintenance handled, I had to make multiple phone calls, verify the warranty, speak with representatives, and ultimately find another dealership willing to work with the coverage. I understand that dealerships may have different policies regarding third-party warranties, and I understand that there may be paperwork or authorization involved. However, based on what the warranty company and Honda USA representatives told me, I expected Honda of Rockwall to at least work with us to verify the coverage rather than simply dismissing it because they had not sold the warranty. Since this experience, I have not returned to Honda of Rockwall for my mother's vehicle needs. I chose to take her to another Honda dealership instead, where the warranty was accepted and the situation was handled without the same level of hassle. Unfortunately, this experience left a very negative impression on me. I'm sharing this review because customers should know to verify whether Honda of Rockwall will accept their particular warranty or service contract before making the trip, especially if they are elderly or have limited transportation options. I had been meaning to write this review for quite some time because I believe customers deserve transparency when it comes to warranty coverage and service.

    Heritage GMC Buick - autorepair - Updated October 2026

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