This place charged me for repairs that wasn't done, this was discovered after taking car to a…read moredifferent mechanic

This place just ripped me off. They replaced a part on my car that didn't need to be replaced and…read moretook my money. When I called them to tell them the car is still broken, they weren't interested in rectifying the situation. I eventually had to take the car To the dealership to get the problem fixed correctly and pay again.

Long overdue review. Excellent customer service and professional crew. The shop is very clean, our…read morecar repair was completed before the promised time and it looked fantastic. Good as new.

Took my 2015 Chevy Impala in for body repairs, took only about a week was very impressed with the…read morework. Friendly staff great service would definitely recommend.!

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

I brought my Jeep Wrangler in for collision repair.Mike and Becki were professional, friendly and…read morevery helpful throughout the process. They worked diligently to get my vehicle back to me as quick as possible and I am very happy with the results! I recommend this business.

What a pleasant experience for an unhappy auto repair! The staff was friendly, considerate, and…read moreprofessional. Repair was completed in a timely manner and workers communicated almost daily keeping me updated on the work. Would highly recommend this business.

Prompt friendly service. Had a problem with the rear gate on my van not opening. They discovered…read morea way to get it open and told me a software update should solve the problem. Honest and fair. Another repair service said it would cost several hundred dollars even if they discovered it just needed an update. Would they have been that honest and told me I just needed an update? Probably not. These guys and ladies are the best!

They were awesome, kind and did a great job on my Equinox. All were great. Shout out to Ruby for…read morebeing so kind and helpful. I WOULD GIVE THEM 5 STARS​

if i could give them zero stars i would. took 3 weeks to get my car in, then they had it for 3…read moreweeks before they caimed the frame was twisted and it was a total loss...took another 3 weeks to get my car. in that time they didnt even put the car parts back on the car and claimed they couldn't ("its like trying to put square pegs into a round hole due to the frame being twisted.") took the car to my mechanic and we put the parts back on in 1 hours time and the frame is totally straight...only issue is the part that goes around the front headlight, slightly bent. when i dropped off my car they said they would give me updates twice a week...they never called me once with an update. worst auto body shop ever...avoid this franchise, they are the worst!!! Just found out they removed my windshield washer fluid reservoir and didn't put the part back on the car or return it to me...as far as my knowledge they must give back all parts taken off the car...potentially illegal...nice driving in Michigan winter with no washer fluid....this place is a joke!!!

Super friendly service . Right on top of everything and walked us through it all step by step. I…read morehighly recommend their service!

I came in for and estimate; my door was binding and could not open. David came out with tool and…read morefix it immediately. How wonderful.

Highly recommend Howe Collision! After an unfortunate accident, I called Howe Collision for a quote…read moreand spoke with Beth. She is wonderful! She setup an appt for the next morning for me to bring my car in to quote the job. She worked everything thru my insurance company, explained everything to me and recommended a rental company that would pick me up when I dropped off the car for repair if needed. What I imagined would be inconvenient was executed flawlessly. Dropped off car at 9a, she called the rental car company to pick me up, and I was back to my day within 30 minutes. Didn't miss a beat in my busy schedule. Bonus, when my car was done, I was able to leave the rental there and she called them to pick it up. The quality of the repair is 100% perfect, I couldn't ask for anything more. Beth made the whole experience painless. Amazing job, and a wonderful experience. Thank you so much!!! I hope I don't need you again, but if I do, I would not hesitate to come back.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

I had earlier praised this facility for great customer service and quality of work. Today, I…read morecontinue to praise quality of work but, I have reduced customer service. Today I arrived to get an estimate on a small scratch and I was told I needed to make an appointment and they were booked. I was surprised! 8:30 AM, not a car to be seen, and I only needed a 5 min review. I stayed in lot for 15 min and still no one other car appeared for a quote. As much as I love you guys, a 5 minute quote should have been possible.

Took our car here after it stalled on the road and a burning smell started. We expected to leave…read moreit for a few days at least, but they were able to diagnose the issue, order and install the part, all within a few hours. We will be using them going forward. Great service. Thanks again Kevin, Brandon, and Tim.

I have now used these guys for years and Kevin is the BEST! I find it funny and pointed that EVERY…read moreREVIEW is 5 *'s!! On many small tasks I have to throw money at Kevin to accept payment... SUPERIOR QUALITY SERVICE!!