1. Heritage Cleaners

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Purcellville, VA

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Heritage Cleaners

3.3 (4 reviews)
Closed • 7:00 am - 7:00 pm

Services - Heritage Cleaners

Clothing alterations

Clothing mending and repair

Shoe cleaning

Heritage Cleaners Photos

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Via Appliance Repair

Via Appliance Repair

(572 reviews)

Don't really understand the low rating of this company??? From start to finish they had my…read morerefrigerator fixed within a week. They answered every call,called me back with updates. They went above and beyond to help me!! Via gives excellent service!!

My experience so far has been horrible with this company. I have Cinch warranty and they use this…read morecompany to complete submitted claims on appliances but since I submitted a warranty claim, Feb 24 and it's April 1 going on my 3rd week without my oven. 1st visit 2/27: service worker came by, checked out the temperature of the oven as the issue was that it wasn't heating up pass 100 degrees said a part was needed and that he will return soonest. 2nd visit 3/9: a different service worker came by, replaced the part that was ordered from the first service appointment. Oven temperature was back working and so I thought was good to go. 3/17: I come home to my entire house smelling like gas, called my gas company and fire department and they noticed that during the repair on 3/9 that the service worker pulled my oven out too far from the wall, enlarged the hole in my wall and caused a gas leak in my home. Was advised to not use my oven until it is repaired. (I attached the photo) 3/23: a 3rd service provider came by, confirmed the gas leak was caused by the service worker on 3/9 and that he will further assistance to get this taking care of. 3/27: appoint was missed, I've took off work 3 times for this matter so far didn't have the hours so I went to work and requested the service worker to call my desk when he's on the way so that I can meet him there. What delays the issue is that you can not contact the service worker directly so I was unable to provide estimate time of arrival, etc. to him directly which caused him to move on to the next claim. Today 4/1: I took off work for the window 12-3pm I am writing this review at 2:25 with no updates or status on if the service worker is coming back today. If I can provide zero stars I would. I also have to keep working with this company as THEY caused further damages to my wall/oven which still leaves me without an oven until I guess I reschedule again?

Heritage Cleaners - laundryservices - Updated October 2026

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