Life saver! I dropped a small bottle of hand sanitizer into the toilet and it got stuck for good…read more Nothing worked, the toilet had to be removed and re-installed. Nothing would flush. A few plumbers already turned me down. Some only had a next day availability, but it was a true emergency. He came within a few hours of the request. It was clear what needed to be done, but free consultation was still given. I really appreciated that because the procedure was super expensive, but reasonable. Plus I liked that he tried to fix it the cheaper way first. He did 90% of the cleanup, which I truly appreciated and did not expect. The toilet wouldn't flush at all due to the object obstruction, and one of my roommates did the deed, so to speak. It was bad. He also fixed an unrelated toilet leak. I was skeptical at first because the leak got a lot worst and I felt like things were loosened and not re-tightened properly. But the next day, after whatever he did dried, there were no leaks.

Arrived on time as promised! Showed me a camera view of my sewage system! Told me work that will be…read moreperformed and will review cameras at completion! I am 1000% satisfy with job done. All junk was removed from pipes and looked new! I was just snaking and grease was building up! The price was a little high but the time he spent cleaning mopping up was worth the price of 800! I was given a year warranty for another cleaning! Water jetting is better than just snaking! Like your insides you have to keep your pipes clean! It's an investment odor is gone and I am happy!

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

Bruno was easy to contact and gave me a written quote promptly. He did a great job on a bunch of…read morenew piping that had to be put in for our sump pumps. He ran the pipes neatly and did it all in a timely way. He also made scheduling easy by doing the job on a Saturday. Very highly recommended.

I sent a request on Yelp at around midnight, and Bruno responded immediately and was able to come…read morethe next day. There was a ceiling leak and issues with the water pipe which he and his colleague were able to fix very quickly. They arrived right on time, was prompt and efficient while offering us a reasonable price. Very polite and professional. Highly recommend. I would call them again.

Great service, very attentive to detail, job performed very well! Would surely recommendread more

In summer 2024, I hired Petri Plumbing & Heating to replace the water source heat pump in my NYC…read morecondo for $5,691. The new Ice Air unit requires a manufacturer-specified water flow rate of 3.25 GPM. The existing balancing valve connected to it -- manufactured in 2008 and 16 years old at the time -- was rated at only 2.0 GPM, which is 38.5% below what the manufacturer requires. This mismatch was never disclosed to me at any point during or after installation. The company later confirmed in writing that they had identified the valve and decided it was acceptable, but they never communicated this assessment or the associated risk to me as the owner. Within four months of installation, the unit began breaking down. It failed six documented times over the following 17 months, repeatedly leaving my tenant without heat during winter. I paid out of pocket for multiple diagnostic visits across different contractors trying to identify the root cause. I only learned of the GPM mismatch in 2026 -- from my building's property manager, not from Petri. When I raised the issue, the company declined to acknowledge any oversight and quoted $2,892 to correct it -- work made necessary by a deficiency that was never disclosed at installation. I'm sharing this factually so other condo and homeowners can ask the right questions upfront: confirm that any existing valves and components meet your new unit's manufacturer specifications before work begins.

Joe the Plumber is wonderful. I called and spoke to a live person who took my information down and…read morereturned my call within minutes to book an appointment for the same day. The plumbers arrived at the exact time and called me with all updates. Once they arrived, they were able to address and correct the issue. The value of service is well worth it. They were honest and made all corrections. I been using Joe the plumber for my water utility and now my gas utility. Thank you so much.

After a long and frustrating search for a co-op-compliant plumber in Brooklyn, I finally found Joe…read moreThe Plumber and they were definitely worth the effort. I needed multiple plumbing issues addressed in a Sheepshead Bay co-op: * replacement kitchen faucet installation * correction/replacement of under-sink piping (brass trap & waste bends) in bathroom and kitchen * shower trim/valve compatibility work Unlike several other plumbers I contacted, Joe was fully prepared to handle co-op requirements, including providing a COI (Certificate of Insurance) with the necessary coverage levels. If you live in a NYC co-op, you already know how huge that is! A few things I especially appreciated: * They stayed within their original estimated range (~$1900-2400), even though the project required a second visit after we discovered my older Kohler valve needed a retrofit adapter that no longer ships with current trim kits. * Communication was responsive and straightforward. * They clearly knew their way around older NYC plumbing situations and co-op logistics. * They accommodated the work during boiler/heating season (October), when many plumbers were either fully booked or unwilling to deal with co-op paperwork at all. One useful lesson for other co-op owners: if possible, bundle multiple plumbing issues into one project. The insurance/admin overhead for co-op work is real, and combining repairs makes the job much more practical for everyone involved. The final result was clean, professional work, updated piping, and fixtures that finally feel stable and correctly installed after years of patchwork fixes and contractor weirdness. Would absolutely use them again!

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

They came an hour after I called, and solved the problem within 15 minutes! Super efficient and…read morenice, and the cost was reasonable.

Multiple issues encountered with a small service. Price charged was not transparent and not…read morejustified. Charged for multiple visits and multiple hours work even though whole job required about about 1 hour. Did sloppy work and the reason we I got on a crooked pipe (open and visible radiator pipe is poorly installed and crooked) and the response I got was "crooked pipes are within my margin". Oh and to top it off- the repair person threw a tantrum.

These guys are my HEROES! We had a leak in our bathroom ceiling. We initially called another…read moreplumbing company because they had done work in the apartment upstairs, but the other plumbers were here for two hours and didn't figure it out. Then a few days later the leak happened again. HLAD was here for 10 minutes and found the leak from upstairs. Their service is expensive, but they are worth EVERY penny. I will never use another plumber. Thank you HLAD! They are so good at what they do.

David is the most honest and ethical plumber I've ever had the pleasure of meeting. He was nice…read moreenough to stop by to take a look at what I thought could be a problem, so that I would have peace of mind and ease my worries. It turned out to be nothing and the best part was he did not charge me as many other plumbers would have done. I will keep David of Perfect Sewer in my contacts and will certainly call for any future issues. Thank you, David!

Great team! Very fast and efficient. I had a clogged shower drain and they came out on MDW to clear…read morethe drain. Came in and cleaned their boots off. Did a great job clearing the clog then cleaned up the area they worked in. Very professional and courteous