Charlies Team installed Carpet in my basement remodel, great service, and products, you guys rock!read more

Excellent!! Quality product! Quality plus service!!!…read more Installation was perfect and great clean up. Positively will use them again. Absolutely highly recommend this company

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I am a first time recipient of the in home cleaning service provided by Commerical Steam Team…read more From the first phone call which was answered by a live person to the in home experience I had with the two person team of Fontayne and Daniel the service was above and beyond my expectations. I had my carpets, couch, and two chair cleaned. They looked at everything before they started and spot treated needed areas with no additional charge. They were professional, timely, and courteous. I would recommend them to anyone who wants exceptional service.

My wife scheduled a carpet cleaning session recently and I have no complaints. Nothing beats the…read morefeeling of a clean carpet. Great work, team. Thank you for the amazing work and service.

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

This is the second time we have used Dream Steam and I can't believe how great the carpet now…read morelooks. We have used another well known company before and with all the up charges, they ended up costing twice as much and still didn't get as clean. Dream Steam lifted some really bad stains I didn't think was possible. Will continue to be a repeat customer!

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Fast thorough and explained about stains .would definitely recommend! Called and was on time.read more

I own a property management company and need a lot of apartment carpeting cleaned when residents…read moremove out. They are the best company I've used in 27 years and I've used many. It's amazing the stains they can get out. Cory the owner is easy to schedule with and his techs Todd and Paul are great at their jobs and very reliable. I tell all my friends to use them if they want their carpets to look great.

Scheduled the appointment on Friday and they were able to come the next day! Paul was thorough and…read moreefficient, and the carpet looked brand new. Thank you!

Jason did an excellent job cleaning our sectional and chair. Great, friendly service with excellent…read morework. Will use again!

Jason was the best, he was reliable, prompt and very professional. He cleaned our carpets and they…read morehave never looked better!

I am not sure why there aren't more reviews on Yelp…read more Moved into a 2014 renovated shower/tub and enclosed shower. Grout had mold and discoloration. Caulking was lifting. I wanted it cleaned up to not just look nice but mechanically sound. Tim was very thorough and went over what would happen next. He explained the large crack which should have been caught during inspection. This caused the leak into shower pan. He gave me a written quote and we set up a date. Brandon was the technician and he was very thorough and knowledgeable. He fixed the craft, removed old and finished with clean caulking. There was a mishap with 9 tiles lifting which I was so mad about. Also thinking this was going to be a huge $$$$ fix. No it was reasonably priced. I wish all of my projects were the best outcome and customer service as with The Groutsmith!!

We had Tim come to our home to give us the cost to take out the old grout and replace it with new…read moregrout and sealer in our bathroom shower. Tim gave us a very reasonable price. They came the next day. and started at 0900 and we're finished be 4pm. Saying that they did a remarkable job would be an understatement. The shower was so beautiful. It look better than new. My friends reading this review if you need grouting look no further then Groutsmitmn. As a added bonus we had a piece of kitchen counter that needed cutting and replacement and Tim did that too and a beautiful job may I add. These people are perfectionist in what they do. I only can give them 5 stars but they did 10 star work. Signed, Another Happy client.