I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I am a first time recipient of the in home cleaning service provided by Commerical Steam Team…read more From the first phone call which was answered by a live person to the in home experience I had with the two person team of Fontayne and Daniel the service was above and beyond my expectations. I had my carpets, couch, and two chair cleaned. They looked at everything before they started and spot treated needed areas with no additional charge. They were professional, timely, and courteous. I would recommend them to anyone who wants exceptional service.

My wife scheduled a carpet cleaning session recently and I have no complaints. Nothing beats the…read morefeeling of a clean carpet. Great work, team. Thank you for the amazing work and service.

My carpets had heavy pet wear from the previous owner. Jeff came out on time, was very professional…read moreand did an amazing job. The carpets were so clean that it felt like a whole new home. I opted for the additional pet cleaning but he made sure to walk me through why it was necessary. The black light flashlight was a really nice touch. It's been over a week now and I could not be happier. You get what you pay for. Most of the time when you opt for the cheaper option, you pay more in the end. That's why you should get Jeff to come out and do it right the first and only time.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

Wow this was a great experience with Green Evolution. Josh was very informative and explained the…read moreentire process before getting started. I had never hired anyone to clean my carpet using low moisture and I wish I knew about this method sooner. My carpet was fresh and clean, best of all it was dry by the time he was gone. I really enjoy vacuuming my carpets now because they are very plush and soft again. Josh also asked if we had any issues with dog pee since he noticed we had 2 small dogs. He offered to use his uv light to find any urine spots and I was so surprised that he found several! We did not ever suspect this because he never seen our dogs pee in the house and there was no smell. He offered to use a disinfectant and showed me that the spots were gone after cleaning. Overall I feel the service was great and above what I had expected for sure. We will for sure be scheduling again and recommend Green Evolution to friends and family!

From the owner: We are a small local owner operator business servicing the Burnsville and surrounding areas. VLM…read moreor Very Low Moisture is our preferred method as it gets your carpet super clean and soft with no soggy mess and no spots coming back up. The idea is to fully clean the fibers in your carpet, getting rid of stains, odors, and allergens without wasting water and soaking your carpets. The traditional methods known as "Steam" or "How Water Extraction" put down so much water deep past the carpet and into the padding and possibly the subfloor. That method takes hours even days for your carpet to fully dry, and even then, you may have wet padding or subfloor without knowing. The risk for mold and mildew is no longer an issue using our method. The bonus is that your carpets will be dry, usually within 1 hour! We use eco-friendly products and sustainable methods to keep your home looking its best while being safe for your family and pets. With our 100% money back guarantee, you have nothing to lose! Give us a call, we would love to come out and give you a free estimate.

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

This is the second time we have used Dream Steam and I can't believe how great the carpet now…read morelooks. We have used another well known company before and with all the up charges, they ended up costing twice as much and still didn't get as clean. Dream Steam lifted some really bad stains I didn't think was possible. Will continue to be a repeat customer!

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

This team was prompt and thorough. Did a great job getting out stains and refreshing carpet…read morethroughout our townhome. We will definitely call upon them again.

Great company. Reasonably priced. There communication and timeliness was awesome…read more They did a great job.

Service was close to time expected, communication was good and the two gentlemen (Leon and Daniel)…read moredid an outstanding cleaning job on our ancient carpets. They now look like new! Thanks Daisy!

I scheduled a carpet cleaning and was told they would call with a time frame. The woman called me…read moreon a Saturday, deflecting her own work issues on me. She was complaining that other customers said anytime was fine but they were not, so she was having a terrible time with scheduling. She asked me to verify that ANYTIME is fine. I said OK but I need a window. She calls me back and says ARRIVAL time between 2:00 and 5:00! Who wants wet carpet at night? I felt she was unprofessional and rude. I cancelled service and called a different company.

Eco Dry has cleaned couches & rugs for us quite a few times over the years. They are always prompt…read more& professional. Everything is fresh & clean when they leave, with no chemicals used. Prices are reasonable. I highly recommend Bridget & Jeremy.

This is a husband and wife team that I had hired before, and it took me a long time to find their…read morecontact information again. I'm so glad that I did! They are friendly, quick, and efficient. They use a process that doesn't soak my floors or furniture. I've used them before and I will use them again!