Wes, the tow truck driver assigned to my call, arrived within 30 minutes of my call to help tow my…read moreSUV to a tire shop, where I needed to fix a flat tire covered by my warranty. The driver was friendly, efficient, and made the entire experience hassle-free. The service was reasonably priced compared to other tow companies, especially for such a short distance I needed the car towed. I will use Freedom Towing & Recovery again in the future without hesitation!

They will leave you stranded! Who accepts a tow, and gives an update someone is coming and three…read morehours later decided to not come and no update, no call, no show just decided to not do the tow. Horrible company, horrible customer service and I would ask to switch services if they are assigned.

Waited hours for another wrecker service to show, and they never did. 20 minutes after being…read moredispatched that I needed a tow, I received a phone call they were coming and arrived in less time than they quoted. Extremely nice, professional and helpful! Bet that their number is saved and will be my go to provider! Due to Geico requirements and going thru them to cover the fee, I'll definitely be contacting them to make sure they are a preferred provider! Thanks you Ron for your rapid response and assistance!

Insurance sent this tow truck out and the ordeal was smooth and straight forward, took about 25…read moreminutes for him to pull up. The driver was very nice and very talkative when towing the car to the tire shop. 10/10 would recommend this guy for your roadside needs in Bastrop TX

they were so easy to work with and kind!!! communication was easy, mostly over text which I likeread more

I would NOT recommend Villafranca's for any body and paint work you need done on your vehicle. My…read moretrusting nature was taken advantage of. We turned over our truck on April 22, 2021 for some major repairs. Tony assured us they could do the repairs and he said it would take 2-3 weeks. We finally retrieved our truck on July 23, 2021 after 13 weeks and 1 day of being in their shop. The work done was not up to our expectations. Villafranca's initially turned our truck over to us on June 25, 2021 but there were so many things wrong with it we returned to their shop and talked to Tony. He promised to fix everything on our list and it would be done in a few days, a week at the most - well, that turned into 4 weeks! I honestly think they took on a job that was too big for them but instead of being honest with us and telling us in the beginning; they took our $7,000.00 and proceeded to try and fix it themselves. Each deadline turned into another week and another and another... My husband and I finally went and picked up our truck which was still parked in their shop, neither Tony nor Joe were around that day. Our truck still needs much needed repairs and now we have to go elsewhere and spend even more money to fix what they could not. I gave them 1 star because they are a great towing company and their receptionist is awesome, but as far as paint and body I would advise you take your vehicle anywhere else.

I've used this wrecker company quite a few times for auction vehicles that I've bought from…read moredifferent areas. Excellent service and the price is reasonable. They are definitely always on time. Excellent quality tow trucks

The driver of the orange flat bed #11 is a reckless driver. Changes lanea and merges without…read morelooking or a care for anyone else on the road. Edit to respond. No "emergency" lights were on. He did not "merge" and I didn't speed up. I was going the speed limit. He merged from the on ramp to the far left lane without so much as looking. Dashcam footage can easily be produced and shows both inside the cab and forward so it will show I was watching the road and not the phone. Teach your drivers to be less reckless.

Boss24hr Tire and Roadside went above and beyond for our family. My son was having car trouble, and…read moresince we live hours away, it was stressful not being there to help. He came out to my son's location and diagnosed the issue immediately -- the starter was bad. What really impressed us was his integrity and willingness to help. When the replacement starter we received from the vendor turned out to be defective, he didn't hesitate to go pick up another one and come back out and put the new one in. He truly cared about getting my son back on the road safely. Reliable, honest, and responsive service. I highly recommend Boss24hr Tire and Roadside to anyone needing dependable roadside assistance.

Please do not use him because of his dishonesty. My husband used his service in the past and paid…read morehim through Zelle, so his information was saved in my husband's phone. A few weeks ago, my husband accidentally sent him $690 through Zelle without realizing it. Once he noticed the mistake, he contacted him and politely asked for the money to be returned, but he refused. He constantly ignores phone calls or pretends he cannot hear him. On top of that, his service is poor and he is very rude. I would never recommend someone who keeps money that does not belong to them. By the way stop removing our reviews 0/10

my alternator went out of my car and I went on the yelp looking for a tow company. Jorge of…read moreCaviloso responded quite quickly, quote was fair against other quotes that I received. We scheduled a 7 AM arrival for pick up of my vehicle. He was spot on on time. It took him about 40 minutes to maneuver my car the position it was in and get it loaded onto his flatbed. Dropped it to the dealership location within an hour and a half of leaving my house. Sent me pictures of my vehicle, fully delivered. this was my first time having to ever call a tow company. The experience was fantastic. I would absolutely use his service again and again, and I would refer him to anybody that I know. I trusted his service. I trust his timing. I trust his company. if you or anyone you care for needs a Tow company. Call Caviloso..... a great experience will be had!

From the owner: From roadside assistance to full vehicle revival, count on our speedy towing service and trusted…read moreauto body craftsmanship.

Thank you JP towing for getting my truck unlocked and towed from Elgin to Austin during this non…read morestop rain. You came through when my first tow company couldn't do it because it was raining. Stay safe!!

Scam business that likes to take advantage of people in desperate situations and milk the customer…read more Was outrageously overcharged on my tow bill. And they try to double bill your insurance, by storing it at their facility. Never again with them. They go by two names JP Towing and US Auto Sales (when you pay for your bill). They don't listen to the customer when you tell them you don't want them to take the car to their storage facility/business. They try to make you believe the car is totaled so they can take it and store it at their facility to accrue storage fees. Most horrible experience in my life, in a very long time. Totally took advantage of a situation by outrageously overcharging. Basically took my car hostage and didn't seem to have a say in the matter as far as they were concerned.

Requested a jump-turned into a tow-which turned into meeting an authentically nice human being who…read morehappened to go the same High school as me. Best way it could have turned out when in need of roadside help. Thanks for the tow, Charley!

Everything could improve starting with the way they speak to their customers. More importantly…read morethey need to improve how to drive so they can stop damaging vehicles. Got mine back with a huge dent in the grill that even fkd up my hood. Driver didn't even deny it. He pointed to some bs on the contract stating they aren't liable for any damages. No explanation, no apologies and no fuks given. I wouldn't recommend these jabroni's to the dude that was fkn my ex when we were together. Seriously, they are that bad

HORRIBLE HUMAN BEINGS- crooks. Bad reputation throughout the industry. DO NOT CALL THEM!!!…read more THIS COMPANY WILL BE SHUT DOWN SOON. BBB is not happy! Ty is horrible, and the older gentleman will cuss you out and then hang up on you, multiple times. lol, like a professional. They stole $85 from me because they had to "pay a mechanic to hook my car up to their diagnostics machine". I'm sorry? I've never, ever been charged for a diagnostics check. I have been charged for similar things, but I was ALWAYS warned prior to them hooking up my vehicle. However- I live in N Austin and my car broke down Sunday night in Giddings. Called the next morning to get it towed to L&M transmission in Bastrop. I told them I was financially not prepared for car work so please, please call before any charges were incurred. I was already scrambling to find funds where I could. "Sure ma'am, no problem" they said. I was quoted $5000 for my transmission repair & towing. When I told them I was offered free towing due to my major repair work needed. Ty then changed his quote to $4000. [$1000 for towing from Giddings to Bastrop? ~20 mi ] I couldn't afford the work needed on vehicle so when I told them I would have to get it picked up, they got all pissy and said, "Well you ain't getting yer car 'til you pay this bill!!" I told them that's why I was calling. To settle my tow bill before I had it picked up. They charged me $200 for towing and $85 to pay another mechanic to hook my car up to a machine, without warning. When I reminded them what I said, and that I'd be happy to pay the tow bill, all hell broke loose (I assume because this is an everyday occurrence for these piece of shit people). This is when the cussing, yelling, banging fists and hanging up on me occurred. I would call back and they would not answer. And when they did answer, I was put on speakerphone for the entire office to overhear my private conversation. I kept my calm- and would call back saying' "hi! I think we got disconnected!" They didn't pick up on my facetiousness, clearly, because they would laugh and say "nope! He didn't care what you had to say, he hung up on you." A manager is given that right? Ty the owner informed me of this. Bless his daughters heart, who works the front desk. She seems so embarrassed to be surrounded by such knuckleheads- but you can't do much when it's family, right?

Customer service is very poor, they hung up on me four times in a row. When i went to pick up…read moremy vehicle , the over charged, didn't do what they said they did and wanted to charge additional money for more repairs they said was needed. I left their place with the same problem i came in with but 1200 less in my pocket. Overall i felt cheated and lied too. I didnt even want to take it back to have them fixed what the did wrong. Afraid i get taken again. Very sad and disappointed