This plumber should be avoided at all costs, he cashed a cheque from a fire insurance claim as a…read moreretainer for the full amount of the quote and has not finished the job. Its been 2 months no answer to texts, phone calls or emails. Beware!!! I am following up with a civil suit against Joe's Plumbing presently. The pitch on the pipe to the septic from the house was set wrong, it would have back flowed into the house. When I called him to let him know that the building inspector was coming to look at this, he was arrogant enough to not call or show at all. BEWARE!!! He's trying to leave the state do not hire him he will take your money I promise.

I had a main water supply leak, also my main shut-off valve and water meter broke…read more I needed someone who could do the job and deal with the municipalities. Joe let us do the digging ourselves so we could safe some money. He came with his two great guys and did a fabulous job. Thanks Joe, Reggie and Vincent.

Gave me an estimate on installing plumbing work for washer dryer which was $1400 MORE…read more the two prior estimates . told me he had to break through walls and would take two days . found a plumber to do it in 3 hours for half the price without breaking walls!!!!

Took 100's of $$$$ from me to "fix" a problem with the generator not "talking" to the electric…read morepanel in the house. Yesterday during a bombagenesis storm, the generator was still not talking to the electric panel and my basement flooded...going to cost me another fortune but it's going to a different company than Sutton. Shameful lack of skills and pathetic that their phone is never answered during an emergency. Done with them. I found another generator repair company..and I'm thrilled with them. The generator works perfectly now..It's testing itself every Friday and has kicked on during two power outages. Sutton is HORRIBLE.

They charged me $565. to snake my dishwasher drain. I am 1…read moreblock from their place, they can walk here. The tech took 20 minutes to snake the drain, that was it. A total ripoff. totally taking advantage of a senior. Never will call them again.

When a truck broke our sewer and the gutters were flooding our basement Carl came right out and…read morestuck with us as we uncovered some creative plumbing from previous work. It became a more complicated job than we all originally thought but his team (including Katie in the office) helped troubleshoot and were always so kind and fair on price. We've recommended them to all our friends.

We just had Read Electric and Alex come to our rescue. We had a major line issue short circuit or…read moresome such wacky thing that ran from NYSEG pole to our underground supply feed. Long story short, Alex diagnosed the problem immediately with 100 % accuracy, repaired the problem in rapid time, communicated with NYSEG and our power was restored in less than 3 days!!!! This could have been a disaster and could have been a job that other businesses may have used to take advantage of us. Not Read Electric......they supplied amazing customer service, wonderful pricing and most of all....attention to detail and focused on power restoration. Best in the business and if you need these type of services, this is the company to use!!!! Thank you Read Electric Inc.....we love you.....John, Julia and family in Phoenicia, NY.

They were on site within 2 hrs of my call, prepared a proposal the same day and completed the…read moreproject the following day. Fast and efficient!

Bill is a great person and an even better plumber. He does a great job for a reasonable price and…read moreis very honest to deal with, he tells you exactly what's wrong and what he needs to do to fix it. He also seems to out of his way to help you asap when there is an emergency, ie a leaking water heater. He's done alot of work in my house for twenty years and I've never had a complaint. Absolutely can't go wrong with this plumber...also if he sees a problem that isn't within his purview to work on he will let you know so you can get it attended to. Hopefully he'll never retire!

Bill is very reliable, honest and gets job done every time we call him. Highly recommend!read more

These guys are amazing. We needed someone to come out and fix a problem another contractor created…read more(light switches in our kitchen remodel weren't working). We called a few electricians and MercaWood were the only ones to pick up the phone (it was only 4pm). They came the next day and fixed the problem incredibly quickly and we're able to explain what went wrong in a way I could understand. They fixed a potential fire hazard Next time I'll remember not to try and cut corners by letting a non-licensed electrician do the wiring. I'll definitely be calling MercaWood the next time I need any wiring done or something goes wrong. A bonus is the owner is a great guy. He started this business to provide for his family and now he has a team of electricians. Not only does he pay them well, but he provides them 401k and healthcare, which is expensive and something most electrical companies don't provide their employees. I wish I could give these guys 10 stars!

Excellent electrician. Returns calls; always on time; always reliable. Highly recommend.read more

There's a particular kind of disappointment that comes from a business that believes it can take…read moreadvantage of the very people who keep it alive. This establishment has mastered that art. They overcharge with the confidence of someone who assumes you won't notice, and they underperform with the arrogance of someone who assumes you won't complain. What's almost impressive--almost--is the complete disregard they show for loyalty. Patronage mean nothing here. Being part of the community means even less. They treat locals as though we're expendable, interchangeable, and easily fooled. Let me be perfectly clear: we are not. This place operates like it's untouchable, but the truth is far simpler--they've grown careless. And businesses that grow careless tend to crumble, not from outside forces, but from the rot they create themselves. If you value your time, your money, or your dignity, look elsewhere. There are far better places that understand respect isn't optional.

If you're thinking about giving this place your hard‑earned money, do yourself a favor and walk the…read moreother way. These folks charge like they're delivering gold‑plated service, but what you actually get feels more like something they slapped together during a smoke break. What really grinds my gears is the complete lack of respect for the people who've kept them afloat all these years. Loyalty doesn't mean a thing to them. Being a local doesn't mean a thing to them. It's the kind of business that talks big about "community," but the only community they seem interested in is the one lining their pockets. Overpriced, underperformed, and somehow proud of it. Save yourself the headache. There are plenty of places around here that actually value the people who keep the lights on. Lack of communication.

Mike runs AV Electric, and to say he's a great electrician is honestly an understatement. He's an…read moreamazing human. He's worked with everyone in the music industry (not naming names, but everyone), so whether you need a studio, a full house, a spa--he's your guy. But the reason I'm writing this review isn't just about his stellar work. After many years of being lucky enough to call Mike my electrician, today I got to call him a superhero. Now look, please don't expect this kind of thing if you're a new client--but today I had a total catastrophe (non-electric--think delivery truck chaos threatening to take out trees and possibly my house), and Mike, seeing me majorly panicking, stepped in and saved the day. No hesitation. He's a problem-solver extraordinaire (and really strong!!). He's also just a really proud dad and husband, and that energy shows in everything he does. I don't mean to sound cheesy, but you want this human on your team. If you're lucky enough to book him, you won't regret it. And for the practically minded--he's fair, efficient, and has a solid and reliable crew. Excellent work- the real deal. Thanks for saving me today, Mike!

The best electric guy I have ever worked with! Answered my call promptly, gave me a more than fair…read moreprice, showed up as promised just one day later, worked cleanly and efficiently, and of course the car charger works great! (I honestly feel as if the one bad review he has must have been a case of mistaken identity...) Absolutely stellar. Thanks, Mike!