I've been a client of their's for years ‼I am retired and never minded the inconveniences that popped up over the years, it was always a crap shoot who you would see at the front desk. Sometimes their wasn't anyone, or they locked the doors, (fire hazard) and leave you waiting outside the door, for a bit of time . The unpredictability of the staff was always an issue, but this last time, it's really been screwed up. I called and made arrangements to pick up disks on a certain day at before 11am. I was leaving that day and driving to Virginia to relocate. When I arrived, their was no one there, or available to assist me. 1 person had been there, but they had to leave, which means, they were understaffed again. I was offered a solution by the LA branch, which I agreed too, and now I called but Nevada says "no" and but changed it to "a charge" which I was never informed of in 5 prior calls.
This has already caused me problems getting things done in the medical system here in Virginia, now the staff is hassling me after a screw up.
The only saving Grace was the Tech. I believe he has left also. He kept the place together. I'm not sure what you'll get for service these days but there are always plenty of appointments available. I'd use them for the speed and ease of appointments, not on a time restraint, or for dependability read more