I just had the worst experience at the Henderson location. I had a simple appointment to go over my…read morelab results with my primary care provider Christine V. The previous time I did this, I was able to go during my lunch break. Here's what happened this time. First I got an email from PDS Medical on 12/24/25 reminding me I have an appointment on January 7th, 2026. I confirmed the appointment. Then I get an email on 12/30/25 reminding me I have an appointment and letting me know that I can save time by using e check-in. Done. I checked in using the online portal. Finally. I got a text message the morning of my appointment on Jan 7th again reminding me I have an appointment. Confirmed! My appointment was at 1:30pm, so I took a lunch break from 1:00pm-2:00pm. I showed up at 1:15pm. Checked in at the front desk. The receptionist, a very nice lady named Esmeralda charged me my $70 copayment. She emailed me my receipt. Receipt received in my email at 1:17pm. I waited in the lobby patiently. I was then called in at my appointment time exactly at 1:30pm. The assistant took my blood pressure & weight, then escorted me to the waiting room at 1:35. I sat in the waiting room until 2:00pm! Christine V. never showed up! I heard her walk into a room of a patient that showed up after me at 1:58pm! There was no communication from the staff letting me know they were short staffed. Nor was there any communication for warning me that the wait would be longer than expected. I left as soon as my lunch break ended 2pm (and returned to work late). I did let the nice receptionist know that no one ever came in the room to see me. She could tell I was upset when I walked out. Do you think anyone called me to apologize? No! Not during the drive home, nor during the remainder of the afternoon or evening! The next day I got a message from the MyChart portal letting me know my prescription refill was denied. The portion I paid for my blood work on 12/24, and the $70 copay for the office was a waste of money!

Horrible! Avoid coming here if you can. I had an appointment scheduled at the Sahara office because…read moreof the convenience of being 5 minutes from my home. I tried to reach their office before my appointment due to a miss call and no one could tell me the reason why they initially called. I arrived at the original location only to be told that my nurse practitioner changed locations and that my appointment was moved to Henderson. They decided to change my appointment last minute to this office which is not what I agreed on. The appointment was made to discuss my blood results/ count as a physical but since they could not communicate the location change in a timely manner this appointment was "cancelled". Due to the inconvenience they decided to continue my appointment virtually. An appointment that is 100% covered by insurance turned into an almost $350 appointment. I have been trying to get this issue resolved and was told they would resolve it when my insurance representative got in contact with them but now it looks like they sent me to collections. Do not under any circumstances come here!

In this ever changing journey to proper wellness I need help achieving this. I need to know that in…read moremy younger years I have not done damage that can be reversed. That is the reason for my visit today. Sometimes we tend in think we feel fine, but there might be small things wrong that can lead to monster issues. Valhalla Wellness is just the place where I feel comfortable as a patient and with the doctors to explore this. When I walked into the office the front staff greeted me and I was so impressed at how the feel and atmosphere of the office is. The office is very clean and nicely done. I did not wait long for the doctor, actually I was still filling out the paperwork when they called. I finished the said paperwork in the room while talking to the office assistant. I came in for a wellness evaluation. I found this business looking for a second opinion. While I am not seeking my second opinion here I did ask the doctor to evaluate the notes from my primary physician, and he looked them over during the visit too. After the appointment I now have more knowledgeable to continue the journey to wellness and actually make it. I guess we cannot fight fate, but we can give her a reason to go slower or stay away for a time. I was highly pleased with the outcome of the information I was given and will be back to follow up in 30 days with the wonderful staff .

The staff is very helpful, friendly, and very knowledgeable. My consult for wellness with Dr…read moreDudley was very informative and engaging, I really enjoyed our banter lol. And Angelica was such a peach, she helped me to understand the basics of the products I was purchasing and offered assistants in the future of I needed any help.. Definitely love having found this place!!

"The purpose of human life is to serve, and show compassion and the will to help others." According…read moreto Apostle John Chi The ability to put others above yourself and put aside your own personal feelings to help others in a positive light and using love shows here. I'm here due to an imbalance with iron deficiency that has occurred yet again . This time around I'm on my fifth infusion of iron. The staff have been spectacular in making sure that my care is paramount. Could you imagine the strife an individual has to endure here? Cancer patients from all walks of life? Their existence and will are so precious. Lots of these patients are super human. They deserve and have that will, it's just magical to see. Here anemia sure can cause an individual to be sick, but cancer is devastating. I believe in these walls the patients and staff make their lives better with the warmth they create . Again, who knows how long we have to endure here? Some days we just want to "stop fighting the good fight." Then we remember all those that are around us, we have so much to give. Kindness and love are what we need to deliver and show others how to live. And to be loved. They always say, "you have your health." This last year it's seemed blow after blow, being isolated and feeling my own pain it feels like dark. On every occasion that I've visited here especially, the lab the staff and other patients have always brought a smile to my heart. There is no judgement here. We all struggle. We all fight the good fight . We should spread kindness whenever possible. I have had too many close calls and encounters in life that I've been given. If today was your last chance would you keep on? Would you just give up. Mind you I don't have the struggles with cancer, my alignment is anemia. It's again on the other spectrum from cancer, anemia for whatever reason makes inconsistency in the body too. The deprivation of oxygen to the brain and heart are let's say's, "not great." This last year, five iron infusions and the intolerances that come from iron not made in the body is rough. Here I stand. I stand stronger, I'm not sure why? We are not to ask the why? We are going to keep reaching for the stars and making it happen each and everyday. Bring the energy of light and love to heal others. Never forget the "good fight." Even in the dark we can make it . You must search for the beacon. Follow the path and you will find the road.

(3 stars for receptionist on the phone) About 4 months ago My dad was denied service because they…read moredo not take Aetna Medicare, I was hoping my dad could get in as I read good reviews, but we will have to change his insurance first, then call back! My only complaint is the girl that answered the phone was super hard to understand, and felt super cold as if she didn't care, and her speech was like how hearing impaired people speak, a congested nasally voice, my husband felt really bad and awkward not understanding what she was asking so he put it on speaker so we can help figure out what she was saying! It made an already difficult situation even more stressful than what it needed to be! Her name sounded like "rain" and they really need to consider how stressful it is getting a loved one with cancer and then having try and understand what the person on the other end is asking and saying! Also , it sounded like a bunch of people at a party in the background laughing and talking loud, so that did not help either!

Personal,professional and efficient! The whole staff made comfortable during my Eye surgery. Dr…read more Peter Debry is a great Doctor! He is an excellent Eye Surgeon!

0 STARS!!!!! STAY FAR AWAY -- THIS IS SERIOUSLY YOUR FIRST…read moreAND ONLY WARNING. This office is an absolute nightmare. The office manager, Shelly, shows a shocking lack of empathy -- which is unbelievable for someone working in healthcare. They are far more focused on money than on actually helping patients. I had just made a large payment toward my balance the week before, yet they refused to see me unless I paid even more on the spot. And they were the ones who made me schedule an appointment just to have FMLA paperwork filled out, even though I had already been seen the week prior and had just gotten out of a five-day hospital stay in severe pain. When I tried to explain that I had already paid, Shelly became confrontational instead of offering help. That set me off, and yes, we argued, because she was literally telling me to leave while I was in 10 out of 10 pain. And with nobody above her to escalate concerns to, I had nowhere to turn. They keep forcing unnecessary appointments even when I can barely make it in due to the pain I'm dealing with. It genuinely feels like they care more about billing than patient care. My experience with Dr. Keefe was just as awful -- he was rude, dismissive, and repeatedly made unnecessary comments about my weight, despite the fact that I've lost a significant amount over the past year and normally work out almost every day. I explained I couldn't work out while in 10/10 pain, and he still insisted I "should be doing it anyway." It was degrading and completely unprofessional. To make things even worse, Dr. Keefe refused to fill out my FMLA paperwork, claiming he "didn't know me well enough," even though the only reason I was seeing him was because my regular doctor is on maternity leave. When I asked what I was supposed to do, he told me to try to get my neurologist to fill it out -- even though specialists do not handle that type of paperwork. It was unhelpful, inconsiderate, and showed zero understanding of basic patient needs. I ended up having to call back about the mistreatment, and thankfully another doctor agreed to fill out the paperwork -- but I should never have had to fight that hard for something so simple while dealing with a serious medical condition. Not long after I stood up for myself about how I was treated and filed a complaint to the medical board about Dr. Keefe, they decided to discharge me as a patient. It truly feels like I was dropped simply for advocating for myself during a highly vulnerable time. This has been one of the most frustrating, dismissive, and disappointing healthcare experiences I have ever had. Luckily the doctor treating me in the hospital has a practice so I was able to get into him to help manage my condition but they show no empathy at all and just want your money!

I really felt secure with Dr. Choi while in the hospital…read more Thank you thank you doctor august 18/2025

I've been with Dr Choi for 10 years now. He's still Las Vegas' top doctor in my opinion. Dr Choi…read morelistens to my concerns and health issues and treats not only the medical problem itself, but makes sure I'm doing well mentally, spiritually, and he treats me holistically as well. Dr. Choi has been instrumental in many aspects of my life - from making sure surgeries go well, to checking on me when I've ended up in the hospital or ICU, and he makes sure that you're well taken care of in all aspects of your wellness journey. He's by far the most understanding physician I've ever seen. Dr Choi is also compassionate, responsive, caring, and very understanding. I can tell Dr Choi any and all issues I may be having and he either finds the right treatment (while taking my opinions and concerns into consideration as well) or he knows another physician that can assist if it's not something he can immediately help with. The office staff - Laura, Natalie, Daisy, Ashely, and anyone I may have missed has also been astounding: a big shout out to Laura for being the world's best phlebotomist! I can't say enough positive things about the entire staff. They've been with me through so much, I feel like it's one big family that I'm part of. Everyone knows you there as a person rather than just a patient singing in for an appointment. Thanks to all the wonderful staff and D. Choi for the years of amazing treatment I've received. Dr. Choi will remain one of the most competent physicians in Las Vegas that I've had! Thanks so much everyone!

Again, nobody likes coming to the doctor, but at least having a place that makes you feel warm and…read morewelcome helps out. I've been coming to this place now for a few years, and has always been a top-notch experience. The only bad thing is parking can be limited, so if you do have an appointment I suggest getting there earlier than you would normally so you can find a place to park. Inside, the lobby is warming and vining, they have a digital signboard so you can find your doctor without a problem plus elevators and a staircase if you desire to walk up the stairs. The check-in area is very spacious and nice and all of the girls at the front counter are super friendly making it a very nice check-in experience. The actual doctor's rooms are neat and clean as they should be and feel very comforting rather than just a sterile environment. Bottom line? If they are a part of your insurance network, I highly suggest coming here. Because it is a great way to make an unpleasant experience more comfortable.

The employees here are friendly and efficient. I had a very positive experience here coming in for…read morean x-ray. To get an x-ray you can come in as a walk in as early as 7am. I did this and it wasn't crazy busy. I checked in, had my x-ray, and was leaving in 10 minutes. Both the receptionist and the technician were friendly and efficient. I assumed I couldn't bring my kids because other spots in town have a no kid policy, even for ultrasound. The technician said that if I ever needed to bring my kids that it would be okay. Hooray for a facility making healthcare accessible for parents! Thank you for the friendly and efficient service!

Office staff and PA's non empathetic, rude, incompetent and indifferent. On April 26th I called and…read morespoke to a patient care representative about some paperwork I need filled out by May second. I was told just bring it in to the office. I did so. Gave it to I believe Rene at the front desk. She said she'd put it in my doctors box. I called daily to remind them of the deadline. They assured me they would get it done and someone would call me once it was faxed. A week later on due date I went to the office and the paperwork was not even looked at. The receptionist Rene said she would get someone to take care of it. A PA wrote up the letter, gave me a copy and said they would fax it that day. Upon getting home I looked at the letter and it did not contain the information I had requested to be put on it. I was also told that day things like this could take up to two weeks. They needed to tell me that in the beginning not on the due date. I've been so stressed all week. This is a huge monetary matter and no one at the office could care less. It seems like they were intentionally messing with me. It's 6:10 the office is closed and I never received a phone call letting me know it was faxed. I'm livid.

Horrible receptionists. Place is always empty, wonder why?…read more Gloria is always rude, no customer service skills whatsoever. On the phone is worse. Ugh.... She will cut you off when you're trying to explain anything. She seems like she hates her job. She makes my Parents and myself not wanna come to this location anymore. Can't wait to switch insurance.

The absolutely best doctor I have ever been to. He is very thorough. Takes time out to explain…read moreeverything. He never rushes...he answers All your questions and has a great bedside manner. I highly recommend Dr Gumina. he is very up-to-date and well informed on all aspects of medicine. His office staff is very nice and you can get your blood work done in his office.

I've been a patient of Dr Gumina for 20 years. He is very thorough and spends a lot of time with…read moreeach patient. Sometimes you have to wait a little. But it is totally worth it!

They gave no notice that they were closing their business down…read more I was only a patient of theirs for a month. I tried to schedule a follow-up appointment with their provider Michael Schreckengost, but was told that he no longer works with the facility. Had no clue regarding this, no text or call. Furthermore, they let me know at that moment that the office will be closing in January. This amazed me as I just received a call a week prior to go over my lab results but did not hear anything about this. Another family member of mine was also not alerted regarding this. I was not referred out or given any other options. Just told to look elsewhere for a new PCP. Disappointed in the lack of care in this facility.

F these Jokers! I went to their address that is advertised 9065 South Pecos road, only to find out…read morethat my appointment was at another location at 880 seven hills road. Because of this I was going to be 15 minutes late to my appointment, so they told me that I would have to reschedule. I had taken off time from work for this appointment and could not afford to reschedule. Doctors make you wait for your appointment by 30 minutes all the time, and yet you're 15 minutes late and they refuse to see you!? What a joke!

As a new resident of Nevada, I have new insurance and had to find a new PCP. I ended up selecting…read moreEllean Zhang, and I had a very good initial visit with her and we covered a lot of healthcare issues. I got set up on the patient portal and am now able to send messages if I have a random question about something I forgot to ask at my appointment. I thought Dr. Zhang was very through and her staff were awesome.

The security guard out front was so rude. I went to go to the urgent care and they are closed but…read moreinstead of telling me that he kept tapping the window with a list of other locations. I was really confused asking him what's he's doing and he wouldn't say anything so I took a picture of the other locations and left.