I had the BEST experience at Vicky's Nails & Spa today…read more This was my second time coming here--last time they fixed a bad set I got from another salon, and they seriously got me right. I left so happy, so I knew I had to come back! Today my sister and I came in around 6:10 PM (they close at 7), right after I got off work. I felt a little bad for coming in late, but they were so welcoming and kind. They reassured us that it's their job and that they love what they do--which honestly meant a lot. Ruby and Kim did SUCH an amazing job on my acrylic fill and my pedicure, and my sister's nails and toes came out beautiful too! Everything was done with care and attention to detail. There was also a gentleman there (possibly the owner?) who was super friendly and made us feel comfortable the whole time. I just moved to this area, and I'm so happy to say I've officially found my go-to salon. I'll definitely be coming back--this is my lifetime nail spot now!

I had an appointment and they did not deliver. Mind you the salon was empty and there was two nail…read moretechs. I did not finish until after being there for three hours with only a pedicure because they took that long and I have an infant and they expected me to still wait after I told them we have been here for over three hours. I stated I wanted to keep my natural nail, however well filing my nail was cut down so then I asked just to cut all my nails off because at that point, I was already frustrated. End of story. I paid $100 for basically nothing. I will never come here again. I originally booked a gel x manicure and smoothie pedicure. I did upgrade to the milk and honey pedicure, which was $60 but I should not have paid $100 for basically something I could've done at home. I usually do my own nails or go to a salon and having an infant and has been easier going to a salon but again, I will never be coming back here, even if it's the last salon in the city. Send, they had the nerve to get upset when I said to cut my nails when they had messed up and already had me there for over three hours with an appointment. I am used to being in a salon no more than an hour and a half. I could understand if I was waiting three hours because they were completely booked but when I got there, it was only one lady in the chair, so there was no reason that I should have waited three hours. And by the time I stood up to leave after my pedicure was done. I was told that she could see me for my manicure. Yes, her art is good but service is unsatisfactory.

I've always had a great experience here. Eugene always made us feel so welcomed and valued, after…read moreour first visit he remembered our name and service, and he would have a drink ready for us before we even sat down. He is the main reason why we became regulars, and we are so sad he is no longer there. Those are some big shoes to fill and I surely hope his replacement is up for the challenge. the customer service was the reason we kept coming back.

I got a pedicure and the lady wouldn't stop trying to take my ingrown nail out even after countless…read moreattempts to make her stop, and the gel polish was all over my skin and everything. It was too bad of a job.

Reg polish with volcano pedicure $70 Zero stars on this one…read moreWorst quality work. Raising voice not admitting their mistake in front of a full shop. Vibe was terrible

I've always been able to recieve a mani/peti when needed, often at short notice, or even walk in…read more It's not the most glamorous facility, but perfectly adequate.

Came here for the first time and got a French mani from Kenadee she was so sweet and attentive! She…read moremade sure to ask what I wanted and checked in to be sure I was happy before moving on to the next steps. Great quality as well, it's been a little over a month, and my nails are still going strong with minimal chipping! I'll definitely be back next time I need them done. Thank you!

I got a nail tech that was super nice, I really enjoyed talking to her!! The set up was also really…read morepretty!!

I always feel so pampered and well taken care of whenever I'm here. They are so friendly and…read morewelcoming upon arrival and they have many different mani pedi options to choose from. I typically opt for the gel pedicure ($5 extra) with the basic service and it's pretty affordable overall, about $40. They usually offer deals, like when I recently went they had a $5 off for all pedicure services. I also appreciate that they offer a free beverage while you're getting the service done, which is a great touch. I've always found the salon to be very clean and comfortable and the service, in my experience, has been detail-oriented and wonderful overall.

I went in for a pedicure and a full set with Larry and got charged 85 for just the full set. Then 2…read moredays later my thumbnail fell off I went in to get it fixed and had to pay. Then 3 days later all of the nails began to crack in half. It's been less then a week and all of the nails have came off.

I got my hair cut and colored by Jess. She is amazing. She took her time. She gave me great…read moreopinions and whatever I wanted, she was able to make it work.

Love Tehani! She is the best for lash perms and eyebrows!!! Her room is super cute and calming. I…read morelove the music she plays and just the overall vibe. I HIGHLY recommend coming here for your esthetic needs.

I'm not from Hemet, just visiting, and I decided to stop for a pedicure and acrylic french tips…read more Super welcoming from the start, they even offered me water right away. The woman who did my nails and her mom were both so sweet, their bond makes the place feel comfortable. They also speak Spanish which made communication really easy. I loved our conversation, the hot towels felt amazing, and the callus treatment left my feet super smooth. Overall, great service and a really welcoming atmosphere. I'd definitely recommend, whether you're from the area or just visiting !!

I LOVE getting my nails done here! Maria and Kenya are both great!…read more I let Maria do her thing and I am always extremely happy with what she does, she's very artsy! Marsi

I stopped by on my unexpected day off to see if I could get…read morea drop in appointment . I understand they were busy and I'm fine if they can't take me last minute -completely understandable. However,the man who helped me was very rude. He acted like he could care less if he got my business. I will never go here to get my nails done because of how I was treated. The gentleman was very, very rude and disrespectful. I was very nice to him and courteous and all he did was treat me like he could care less if he got my business. This is not the way to implement customer service as a business owner. Kindness and respect matter.

Did a walk in and he did a wonderful job. My nails look and feel natural. On top of that amazingly…read morepriced!

I love this place! Been twice, both for gels and i was done in under an hour and they were done…read moreperfect. Fast easy and really affordable. The dude that works there is who ive always seen, i assume he does gels more..... The place is clean and large

If I could give this place zero stars, I would…read more Don't even know where to start. First, I called ahead to ask about the price for a service I wanted, and they gave me one price over the phone. But as soon as I got there, suddenly it was a different price. I don't know what they were trying to pull, but why give false information over the phone and then expect me to pay more in person? Very unprofessional. That was the first red flag. Anyway, she still starts doing the service, and once we go to the back, I notice she's doing something I've literally never seen before. I kept communicating with her like, "Hey, I specifically asked for a wax, nothing else." But she kept saying, "Oh no, this is how we do it," so I'm trying to trust her and give her the benefit of the doubt. After the service, I honestly still wasn't happy. And it's not like I stayed quiet either, I was communicating the whole time and telling her exactly what I was uncomfortable with. But it felt like she wasn't even trying to hear me out because she would just start speaking in her language instead. To me, it came off like, "I'm not listening to you, I'm just gonna say whatever I want," knowing I couldn't understand anything being said. Then when it was time to pay, she starts making fun of me to her coworker. I could tell by the energy and the laughing that it was about how I was paying because I used some change and the rest on my card. Like... you're still getting paid regardless, so what's funny? I even spoke up about that too and said there was no reason to make fun of it. Then she started acting like, "Oh no no no," trying to play it off like I didn't know what was going on. Overall, I will never spend another dime at this place. The environment was rude, unprofessional, and uncomfortable. They don't listen to what you ask for, talk about you right in front of your face in another language, and clearly don't care about customer service at all. If that's the type of vibe you like being around, then this is the perfect place for you.