We requested both the deep clean (for the initial clean) and ongoing monthly cleans since then. Although the payment is a little higher than their competitors, I think investing a little more in Helping Hands is worth it. After getting the home cleaned by another house cleaning service, I realized what a mistake it was changing my service. I will be sticking with Helping Hands for here on out. The quality and attention to detail is truly unmatched! read more

Exceeded all expectations. We didn't know the house could look this good or be this clean. Absolutely fantastic cleaning service; cannot recommend more highly!!! The most detail-oriented, professional cleaning - everything sparkled, nothing overlooked.Excellent communication with the scheduling, too. They really try to work with you. I cannot imagine ever calling another service for housecleaning. read more

I just got a deep clean from Helping Hands. I had Bianca and Jose, who were phenomenal! I haven't had a clean since before Covid... And let's just say I needed help! My stove top and sink had stains I couldn't get out... Jose did an amazing job. The money was worth it just for that! My entire house is spotless and I absolutely love my home. I highly recommend doing a deep clean throughout your house! read more

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The cleaning people themselves provide a great service. They clean the spots I commonly forgot, are respectful, and ask questions if needed. The people are wonderful. The scheduling however is so uncertain that I won't be using them anymore. Initial scheduling was fine, but then they showed up 5 hours late and I had to ask them to leave since I had guests arriving at 6:00pm. Then one morning I had a cleaner just show up without any confirmation and I had to send them away because I was not expecting them and therefore cleaned the house myself the day before. I wish the scheduling was easier and more consistent and then I would stay with them read more

I have used Helping Hands for over a year or so and I am very pleased. They are efficient and courteous. Usually have the same cleaner Marcelina who we completely trust in our home. The attention to detail and products they use are great. I have allergies so I do not like anything to perfume or flowerlike smelling. It always smells clean and fresh when Marcelina is done. I highly recommend them if you are looking for someone to clean your home. Julia M. read more

it's a different cleaner each visit. most do not speak English. Can't communicate what is needing attention. For top dollar we pay, we did not receive detailed cleaning. Dusty after the last visit. Final straw...They damaged our kitchen cabinets with whatever chemicals they use. read more

Helping Hands Cleaning Services - Home Cleaning Near Me - Elmhurst, Illinois

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The move in cleaning was just okay. The attention to detail was not there. One of the cleaners was on her phone most of the time so she may have been distracted. The bathroom drawers still had hair in them and I had to alert them of that as I paid extra for this. Also paid extra to clean the ovens. Had I known that consisted of just wiping inside I would not have paid extra for that. The lazy Susan inside one of the kitchen cabinets had a stain from the previous owners and was not cleaned. The kitchen floor tile was not cleaned thoroughly. The company also would not allow me to provide my own cleaning supplies which I'm not a fan of as they could be using towels that cleaned a toilet to wipe counters. Overall, I paid about 3 bills shy of a grand for subpar cleaning. read more

Helping Hands Cleaning Services - Dirty lazy susan - Home Cleaning Near Me - Elmhurst, Illinois

Highly recommend Helping Hands Cleaning Service. They consistently do a thorough job. We have used other services and can confidently say they are the best out there. read more

The cleaners are excellent. I want to be clear this isn't a review of them. I had a deep clean done and while it was frustrating that the scheduling office sent their employees an hour before the scheduled time, the cleaning was really good. It was a little expensive though - 490 for two people for around 3 hours. Pricey but not totally unreasonable. I requested a quote for a regular cleaning and after that they sent an inordinate amount of emails and texts. I didn't schedule right away because it was a little out of my price range and I didn't like how many messages they sent. But the cleaners are good and they sent a coupon, so I booked. The quoted rate was 272. I was charged 390 for one person for a 2.5 hr cleaning, which is only 100 less than a longer cleaning with an entire extra person. That's 156 an hour. Even at the standard rate, it's 92 an hour for one person. It was my understanding that the quote is an estimate and depends on how long a cleaning takes. I'd think if it was only 2.5 hours for one person, the rate would be less, not exponentially more. On top of that, I confirmed the start time the day before because I wasn't going to be home that morning. That day I got a text saying they were on their way and arriving an hour early. I had to call and sort that out, and the cleaner was still a bit early and I wasn't totally ready for them. A very frustrating and expensive experience. I definitely won't be using them again. read more

I used Helping Hands for a deep cleaning of my house. We have pets and although we clean regularly, we don't do things like scrub our own baseboards. They did an amazing job. They cleaned the filthy baseboards, inside the oven, and super scrubbed the bathrooms. I'm so appreciative of how well they cleaned. The 2 technicians who were here were nice to me and my pets. They worked quickly and efficiently. I would 100% use them again based on today's cleaning. P.S. They wore masks the entire time due to covid (as did I, of course). I can't imagine that it was easy to do all the cleaning in a mask. Thank you so much. read more

Amazing service!!! My house looks and smells like new Very friendly and professional service. read more

I hired Helping Hands Cleaning Services for a first time cleaning on short notice. I was impressed by how fast they were to respond with a quote and how efficiently they processed all of the information. The employee that did the cleaning was named Chris. He was very nice! He made sure to verify which services I requested and asked me if there was anything else that he could do for me. I appreciated his help and attention to detail. In hindsight, there were two small things that I believe could've been done slightly better, but I can't complain - he did an overall fantastic job! I also met the supervisor (I believe her name was Rosa?) and she was very nice as well. If you are looking for a cleaning service, and want professional and friendly service, I would definitely recommend HHCS. All it takes is a message on Yelp to get started with the next cleaning! And if you want the great service, request Chris. You won't be disappointed! read more

Veronica and Lupita did a fantastic job. There was excellent communication from booking to the ladies arriving.

Staff was amazing - thorough and helpful. Did a great job.

If you're looking for a TRUSTWORTHY company, this is NOT it! Make sure you have a safe for your valuables. I feel so disappointed in myself for being so trusting! Not only was Michele two hours late, but she stole $1200 cash from me. Managements poor handling of the situation made me believe they were in on it. To add, there was Absolutely no offer or interest in making this right to me, a loyal customer.I used to think this was a great company, idk if they've switched management but this is just unacceptable. I plan to escalate this issue and raise awareness to any past incidents to expose a pattern. All I want is my money back! read more

I instructed the cleaner to not clean the wine bottles, she indicated she understood and then washed the labels off or damaged the labels of nine wines dating from 1929 to 1945!!!! She left a metal ladder leaning against a 1800's painting and knocked four pieces of wood molding off the stairs while banging the vacuum wand against them talking with her boyfriend. When I spoke with the owner she did not say she was sorry or offer any compensation and had what seemed to me as a standoffish attitude. If there was a negative star option that is what I would rate this company. read more

Helping Hands is.. not very helpful. 4 stars for cleaning, 2 stars for non-response. Initially, they were responsive to my damaged item. Then, no further follow up despite repeated reach outs from me. Technicians were friendly and did a decent job read more

Had a deep clean done a couple of weeks ago in a small 1 bed, 1 bath 695 square foot condo. We paid $370 plus tip, which I thought was high since we have the place up for sale with barely any furniture. Cleaning was good; however, the couple that cleaned the place also helped themselves to 2/3 of my big change jar after my GF left them alone to clean. It's maybe an extra $200 they stole, but it's not a good feeling to know you can't trust what you thought was a reputable company with good and honest workers. read more

Jose and Marielena did a great job cleaning our house for us. They spent a lot of time taking care of all the small details that were needed and did not rush. We would definitely use them again. read more

Most reliable thorough service I have ever used. I tell everyone about Helping Hands! Every technician is friendly and hard working, everyone in the office has been communicative and helpful. I can't say enough about how top notch this company is!! read more

I asked for a whole home cleaning of our 2 floor, 2100 sq ft house. They both Jose and Maria did a great job. I quickly walked through the points of the house I could like cleaned and they went up and beyond what I asked. Reasonable price compared to what competitors quoted me & I will recommend them to anyone who asks. read more

Some don't speak english so hard to give certain directions. They didn't pay to much attention to the little things and it still looked dirty after they left. read more

I booked Helping Hands for a one-time cleaning and consultation to quote reoccurring service. Booking was very easy. Overall they did a nice job cleaning but knocked a toilet off center and broke a piece of trim and did not mention either to me. I was charged nearly 40% more than quoted. After a few emails, the fee was adjusted. They never provided the reoccurring service quote I had requested. Likely will not rebook. read more

We've used Helping Hands' services bi-weekly for nearly a year, and I couldn't be more pleased. The three women who come to our house are friendly, punctual, and efficient and the house looks great each time they leave. Scheduling is easy, I can pay via a credit card on file, and I they arrive with their own set of cleaning supplies. I'm so appreciative of Pamela, Yolanda, and Fernanda and Helping Hands. read more

5 stars for the actual cleaning by Guadalupe and Rosa. I've used many cleaners over the years and they are by far the best and most thorough. For example, they clean the floors in our closets, which is something I never even thought to expect or ask. They are both friendly, on time, and have never missed an appointment. Initially I did have some issues with the main office where it took awhile for someone to respond to a couple concerns, I didn't get a call when the cleaners (a different team) were running late for one appointment and I had to pick up someone from the airport, and one time they sent a team who did a subpar job. Those issues did get resolved and I haven't had any problems recently, so if I could I'd give the company a 4.5 overall. But definitely 5 for the current cleaning team. read more

This was a great experience. I booked Helping Hands for Monday, but then unfortunately the cleaner did not show, and I was not called about the no-show until 1:45 into our scheduled cleaning time. I was prepared to have a poor overall experience because of this, but they were quick to make it right: rescheduled for the next day, as well as provided a discount for my troubles. The next day the cleaner even arrived early, and did a fantastic job with the list of prioritized cleaning I provided. She was thorough (had no idea our bathtub could be so white!) and went above and beyond. When it's time to do another cleaning, we will definitely be calling Helping Hands back. read more

Helping Hands Cleaning Services has been a real boon for our family. We love their services. The administrative processes are a breeze. We received text and email notices before service days. We can ask for additional services via text, make service payments via credit card or check. We find this aspect of the service to be very professional. However, without a doubt the best part of our relationship with Helping Hands is our team; Maria and Francesca. They are always pleasant, upbeat and cheerful. And, they are so competent! Our home always looks beautifully clean and neat when they have finished their service. Everything in the kitchen and bathrooms sparkles and all parts of the house just feel great. The use of organic cleaning products also makes a huge difference for us. We highly recommend Helping Hands and plan to continue using them. We have used their service for nine months now and have always been pleased. read more

If I could give this service a 0 I would! Last week, I hired this home cleaning service to help me clean my apartment before a party, but it turned out to be a disappointing experience. First of all, the cleaners arrived over an hour late, which caused me to be late for my party preparations. When they finally arrived, they seemed disorganized and unprepared, asking me where everything was and what needed to be done. To make matters worse, the cleaners were careless with my belongings and damaged several of my items, including a vase and a picture frame. When I pointed out the damages, they shrugged it off and said that accidents happen, and that they couldn't be held responsible. To top it off, the cleaning job itself was subpar, with many areas left untouched and dirty. It was clear that they rushed through the cleaning to finish as quickly as possible, leaving many areas half-cleaned and dusty. Overall, it was an unpleasant and frustrating experience, and I would not recommend this home cleaning service to anyone. It was disappointing to spend my money on such poor quality service and have my belongings damaged in the process. I hope they improve their standards and take responsibility for their mistakes in the future. In the picture is what my bathroom looks like because of them read more

Helping Hands Cleaning Services - Home Cleaning Near Me - Elmhurst, Illinois

This cleaning service had a lot of good reviews so I am disappointed in the results. I hired them to deep clean an empty apartment we were moving into. For $60 an hour per person (so $120 per hour because they send a team of 2) I would have expected better quality. Things like baseboards, corners, bathtub jets, those should be spotless on a deep clean. Now looking at more reviews I see there have been complaints of quality within the last 5-7 months. If you are being referred by someone you trust for a specific team then perhaps this service could be worth it. I did not find them worth the price for the team i received. They also broke a shelf in our freezer and then proceeded to argue with us that it was "a little bit broken". This is after the technician admitted to my husband he dropped the shelf and it is now in two pieces. They take credit card and scheduling was very easy. I really wanted to like this service but am overall disappointed with the quality and customer service. I hired them to make my life easier and now I have to find a replacement shelf for my freezer, and they did a lackluster job. I would keep searching. We will not be using this service again. Which is a bummer because we were looking for a someone to come regularly if this job had gone well. read more

So we moved into a tired, dirty rental about 3 months ago and Ana, our cleaning guru can with us and said, just give me some time and we will have it up to "snuff". Today, it's up to "snuff", tiles gleam, floors are clean and its feels like a new place. Helping Hands (and Ana) are amazing, reasonably priced and do amazing work. read more

Helping Hands Cleaning Services - Miracles in older Kitchen - Home Cleaning Near Me - Elmhurst, Illinois

José and Maria were great! Friendly, thorough, and did a great job.

Help hands did a wonderful move in clean on our new townhome! Jose and Maria came on time and were fully prepared! Everything was spotless and smelled amazing! Thank you! read more

Veronica and Lili did a wonderful job. Extremely thorough and much appreciated. Thank you!

I've been very impressed with this cleaning service. Excellent communication and organization. Love that I don't have to think of anything they do it all. Maricarmen is the best! A bit pricey but so worth it. read more

Emilia & Erika are the sweetest ladies. They are very effective and thorough in getting our house sparkling clean. With us all being at home, they are respectful in working around us and minimizing disruption with our work and schooling. Highly recommend them! read more

I wanted to give 4 1/2 stars but didn't know how. . . The women from Helping Hands are always friendly and prompt. The attention to detail is always noticeable. I have and will continue to recommend the services. read more

I've had a rough time finding a cleaning service whose service is consistent. So far, im quite happy with Helping Hands. Brenda and her team do a nice job. They show up on time, are professional, focused and respect my shoe cover requirement and they remain masked. I hope the service remains consistent because they have a regular client if so. I will say there are certain things they don't do as a standard that i wish they did. But the things they do are more valuable and save me time, so no issue. read more

They were so efficient and so professional. Everything was sparkling clean when they left. I am so sad I didn't hire them sooner!

After a shaky start with scheduling , Helping Hands sent an excellent person to clean . She did a very thorough job and was pleasant and courteous ! read more

I can't say enough good things about our cleaning team! Brenda and Maria are always on time, and do a consistent, thorough job of cleaning our home. We don't make it easy on them with the messes we tend to make around the house, but every time we return home after a cleaning we get the same immaculate, beautifully clean house. I have tried many cleaning services in the past, and Helping Hands has been by far the best! They were extremely easy to set up cleaning service with, gave a detailed outline of what gets cleaned when, and a rotation of deep cleaning items that get covered, all for a reasonable price. I would highly recommend working with Helping Hands for your home cleaning needs. read more