Staff was helpful and patient over the phone and in person. My iMac screen was replaced free of…read morecharge because it was covered by an extended warranty that I was advised by MME to look into before delivering the device for service. The Apple service advisor explained what I I needed to do and a potentially expensive repair bill was avoided. The repair was done well within the time promised, which was itself reasonable since the critical part had to be shipped here. If you are in need of repairs, don't hesitate to check with these guys for straightforward, honest, and helpful advice.

I will say their customer service is very good at being responsive and replying. I also love that…read morethey are apple approved so if you have apple care it's free for your covered product! I have a product that was out of warranty and their price that you have to pay to get it looked at gets applied to the total cost of the repairs needed and I think that's really good and ultimately why I did go with them! Mahalo Nui loa for helping me for the last 4 years now!

Broke my computer and they fixed it. The invoice was decently price…read more Would definitely recommend. Sorry such short review. Bottom line: they fixed my computer.

Good service n reasonable rates. Staff is friendly, helpful and professional. Best computer repair…read moreshop that I found in Hilo over the years.

I needed to find someone with the tools to get a jammed stylus nib out of the barrel, and went to…read morethe right place! Not only was the person there friendly and helpful, but they also support Aloha Ili'o (animal shelter). They got the nib out of the S Pen in under 5 minutes and were very transparent about - "Here's the piece that was stuck," so I could see the work for myself. Not only was this worth my time, but I know the money was also benefiting unhoused/lost and injured pets post hurricane.

I had such a satisfying experience with Levi at Hawaii Cell Phone. Forget me trying to explain what…read morewas going on with my computer bc I am a techno dinosour. Nah, this review is about Levi and his professionalism (yet friendly and soooo dang smart). He clearly cares about each customer's situation. I know this bc I was there for awhile and witnessed four customers come and go with their sick devices in need of wellness. This guy, Levi, has got it goin on and the place is oozing with aloha. It's a bummer to have a sick device, but you can feel comfort in knowing you're in good hands. Go, you'll see for yourself!

I live in a remote area and had issues with my internet device. I called Nu'u Computers, and they…read morewere willing to come out despite the long travel distance. They were incredibly kind and patient on the phone, and when I needed to reschedule, they were super understanding and flexible. In the end, the problem resolved itself, so I cancelled the appointment, but they still offered helpful advice for the future. Excellent customer service--highly recommended! Thank you very much Garrett.

Garrett is the best IT person I've ever had, he's fast, efficient, orderly and compassionate about…read moremy problems. Imagine going to a doctor and as you sit on the table telling him your list of problems, the doctor appears to be nodding understanding and listening, and you think it will take months to fix all your issues, but you leave the office with your leg repaired, your hurt finger feeling better, your mysterious symptoms explained away and a prescription for good maintenance on your body. Garrett is THAT doctor.

I'm surprised at the very few reviews given the variety of services Microcom provides. I've been a…read moreDISH customer for more than twenty years, and except for the consistently rising prices, I'd have to say I've been satisfied. I had a Microcom technician ( Renee ) bring me a new DISH receiver last month and we got to talking about Internet service. He recommended Starlink. I had never heard of Starlink but after some Internet research I decided to give them a try. For twenty years I've been using Verizon cellular connections. At first I was impressed but gradually over the years my service has been less and less impressive. Over the past few years my Verizon service has become less and less tolerable. The single issue is speed. My download speed is consistently between 1 and 2 mbs ( megabits per second ). On a good day, during off-peak hours, it might range between 4-7 mbs. On what's become a truly rare occasion it might hit 10 mbs, but I can't remember the last time it was that fast. And don't think the issue is with my equipment. I have a very strong cell signal booster installed. Between my wife and myself we have two cell phones, two Ipads, and three MiFis ( cellular modems ) and they all record the same speeds at any given time. I installed the Starlink system a few days ago. The install was relatively easy. Aiming the dish isn't a problem because the dish has motors that can rotate the dish and change its angle to the sky in order to optimize signal reception. For example, upon powering up, the dish immediately rotated 180 degrees and tilted back a little. I must have checked speeds twenty times in the past two days and the speeds I've experienced have ranged between a low of 95 mbs to a high of 175 mbs. The equipment cost is competitive ( around $500 ), the system is pretty 'slick', the quality of the hardware seems first rate, the monthly service charge is reasonable ( $120 per month ), at least given my Verizon alternative, there are no meaningful data limits ( 2 terabytes ), no contract, no cancellation penalty, and a thirty day, money back, guarantee, but the truth is that the reliable connection speed should be selling point enough. I got my Starlink equipment from Microcom in Hilo. The staff, both on the phone and in person, were all knowledgeable and very helpful. Renee is an outstanding technician and if you didn't feel up to doing the install yourself, I'm sure he'd do a great job. I couldn't be a more satisfied customer. This is one of those cases where I'd give Microcom and Starlink ten stars if I could.

I signed up for Direct TV April 2nd. I spent hours at the store then on the phone with a sale…read moreexecutive who quoted me prices and packages. When the onsite technician came to install they told me that I needed much more than I was told. Them worst part was that they said it would cost me 20.00 for installation and it was 90.00. They do not know what they are talking about and when I went back to confront the manger with the situation she did NOTHING. I would never recommend these people they do not know what they are doing.

we came in because our phone screen broke and the lady was trying up charge us by 30% and was being…read morerude when we called her out for it. I will most definitely never shop here again and recommend others to be cautious

This was my GO TO PLACE for my wireless needs. Gaine was THE MAN even to get parts to rebuild an…read moreold obsolete phone and even sync it to my car which I thought wouldn't be possible. TOO BAD THEY CLOSED DOWN while no one reported this place has closed nor many internet sites still haven't updated yet even after many years has already passed.

Got a quote and an appointment same day, outstanding service and quality work! I'd recommend them…read moreto anyone, Mahalo.

They are super nice and awesome here at Hawaiian Watertank Supply. Had issues with my UV light…read morebalast being completely dead, no lights or anything. Went in to see if there was a warranty or replacement I could get. Kini was super helpful and gave me a replacement at no charge and said she would handle the warranty part of things... It's nice having someone be so helpful and actually wanting to help you solve your problem. easy 5 stars

Very knowledgeable and easy to deal with. Bought a 18 foot catchment cover. They have very…read morecompetitive pricing.