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    Home theater calibration

    Home theater installation

    TV mounting

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    10 years ago

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    Digital Horizons

    Digital Horizons

    3.0
    (2 reviews)

    I paid $6,200 for them to remove existing wall mounted 55 inch plasma that died and an Apple TV,…read morewith a New 64 inch Sony TV. They also reprogrammed my universal remote and hooked it up to my older Yamaha receiver and DVD player in my stack.They did add some switches to adapt. It did not function well, and they sent Dustin out who then re reprogrammed the setup. 1 1/2 years later the TV went blank. I called and it took 2 weeks to send someone out.He got the TV to view again but after leaving the TV Popped and sparked. I Texted the office -did not work as not a cell # I was told. Emailed the listed E mail address on their web page 0 response . After a third message an owner called and asked numerous questions on how loud is the pop, what exactly is the flash. I said I would monitor to see how often it did this . No call back. My daugher googled the problem and yes fixed it with Duct tape. The owner sends a bill a month and half later for $235 for not fixing their installed equipment. I offered $125, and he argued that I should have called and wanted his $235. He said I was lucky he didn't also charge me for the phone call asking about the popping and flashing. I paid the full $235. Now my other device -DVD doesn't show any video. I emailed Dustin and explained another blank screen. I got no reply. I got someone else to fix the second problem. I guess they figured they got their $6435 and don't care about after install problems. I would definitely not recommend Digital Horizons.

    These guys came to our office to discuss ways we could implement technology as well as fix a few…read morenagging AV issues we had been having the visit was followed up with a professional email summary of what we looked at. The return trip is when Chris really shines. He had specific, well thought out ideas for the areas we had looked at, and even some areas he thought of on his own. No high pressure sales, just good honest advice, high quality equipment, and good old fashioned business. Ultimately, because we are leasing the space we didn't purchase, but this will be our first call next summer when we build our new space.

    HelloTech - hometheatreinstallation - Updated June 2026

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