Planning to telecommute from northern MN, I'd cleverly forgotten to pack the power cable to my…read morecomputer. When I showed up, the receptionist gave me an old one, and when I asked how much (expecting maybe $10-15), she said, "Oh, a couple dollars is fine." I tried to pay $5, but she insisted on giving me change. That's what Minnesota nice is all about, people!

My computer was running really slow and I was about to throw it away and get another one. Cascade…read morediagnosed the problem quickly and efficiently and it is running like new. The tech left a detailed voicemail on what they did to the computer and i am very happy with the results.

Had an issue with my printer not talking to my computer. Anthony was tasked with fixing this for…read moreme. He was professional and courteous and boy, they know their stuff there. Even when you go physically into the shop for repairs or help, they are right there to assist you and greet you. They never make you feel "computer dumb" they are amazing. I'd trust no one else with my computers. Becky Berhow

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

He didn't even bother to let me know if he could do it or not, in other words he left me hanging...read more

From the owner: Licensed and certified. We give a lifetime warranty covering defects with repairs, offering the…read morebest repairs in the industry since 2014. We have 3 locations, Bemidji, Grand Rapids and here in Brainerd. We repair all electronics including iPhones, Samsungs, Motorola's, tablets, game consoles and computers, just to name a few. We offer repairs such as screen repair, charge port repair, battery replacement, microsoldering, in-depth data recovery and water damage just to name a few.

Can't say enough good things. Great service, great pricing and doesn't audibly sigh when I keep…read morebringing in the same computer for making the same dumb mistakes...lol. Highly Recommend!

Good Service, my computer would not start and stay running so I brought it to ifix and they fixed…read moreit. (Runs Great).