Heliotrope could work on their guest hospitality. We experienced curtness while checking in. I gave the host my name, he incorrectly repeated my first name back, I corrected him and his response was ..." yeah, like we have two guest with that similar of a name ...". Then we asked at check-in if we could get housekeeping - response.."doubt that will happen, I'll put you on the list..." The sarcasm didn't feel very welcoming and we never got housekeeping service. Lastly, when we were asked by the hotel to provide feedback, we did - one week later, no response to our email. I guess negative guest interactions with employees and lack of services isn't a priority for hotel management. I will say we enjoyed the spacious and clean rooms and comfortable beds. Trains can be a bit noisy, but in general a quiet neighborhood location. read more

This place is a little gem. A friend recommended it. Very fresh, clean, well appointed rooms and easy parking right outside your room. Fabulous communal space outside with fire pit and seating. Highly recommend read more

This was better than I expected. A fifties motel that has been completely remodeled in a clean, modern way. I stayed from Covid: checked in through text and was sent a key code and parking space number. Bed was super comfy, everything clean. Would definitely stay here again. read more

Had a great stay one night this week as part of a long distance move. The manager was very kind, helpful, and honest when I called about rooms to find out if we could identify if our packed full cars would be right by our room and when I asked about security of those cars and our belongings (which were just fine all night as he said they would be). He did several other kind things as well. The room (#18) was updated and built out cleverly to make a side space for our son on the cool fold out bed (not like an old bumpy pull out couch) and I liked the chalk board door paint to leave a parting message. Pet friendly as well which we needed. Thanks Heliotrope! read more

Stayed here with my daughter, so glad I found this cute little hotel. So many great little details that were supplied in the room, like earplugs, bluetooth speaker, corkscrew. Love the room decor and the grounds were beautiful, loved the fire pit they had going for guests to enjoy. I didn't go into the Hub, because of the current pandemic I tried to avoid public indoor spaces. The no contact check-in and check-out process was the best process I've experienced during this pandemic. read more

THE GOOD -affordable, modern design of the interior -the room had a separate living room area which was nice . THE BAD - very tiny sink in the bathroom, can barely fit hands when washing, which is the whole point of a sink so maybe a bigger sink would help. -the location of the tissue paper relative to the bathroom is a long reach, and there are brown stains on the wall near the tissue paper. - the place is small, so I think they don't have non-smoking rooms. The reception area and rooms smell like cigarette smoke. -due to the sink in the main area being stainless steel, water splashes when washing hands and brushing teeth. - the doors open into the outside (not a hallway like most hotels) but there is no peephole on the door so when someone knocked on our door, we couldn't tell if it was food delivery or a serial killer. Could be anyone behind that solid black door! read more

This place is very cute and nicely renovated. The central lawn with games and the lounge area is really nice. The location is also very convenient. There was no air conditioning in our room or fans, so it was unbearably hot. Even sleeping with all the windows open, it was still really hot. Some of the windows were missing screens, so Mosquitos got in. Add in the train that honks all night, and we didn't really get any sleep. Don't think we'd stay here next time. read more

Very nice stay at this lovely hotel. Our hosts were knowledgeable about the area and our room was clean. While not cold enough for the fire pit, we did enjoy coffee sitting outside in the lovely front area. read more

I booked my brother Steve and sister-in-law Tami into the Heliotrope for the very first night it was open. Tim & the staff went out of the way to give them the red carpet, despite still scrambling as you'd expect on a first day. They really liked the clean, mid century style of the place, with nice local art and photography and a naturalist/minimalist aesthetic. The bathrooms are beautiful and reflect attention to the details with touches like a shelf in the shower that has room for your stuff. (Speaking of attention to the details, Tami was particularly ecstatic about the 2 outlets + 2 USP charge ports built into the headboard on either side of the bed. Lack of handy power in so many hotels is a sore point I share.) In warm weather there's likely to be some socializing around the fire pit in the courtyard, so if you're not inclined to join in, probably best to request a room near the back, away from the fun. I'm recommending the 'Trope to all my out of town friends! read more

Bare basics. A bit pricey for the accommodations, especially for a weekday, I may have been the only quest. Cute, boutique style, clean, friendly, and well thought through economically and sustainably. Coffee in the lobby, no in room coffee maker, easy walk to the lobby, no microwave, didn't check the lobby for one. Nice outdoor space. Pet friendly with lots of rules, so not to much. Would stay again, was an easy stay. read more

With my father in the hospital, I was looking for a hotel away from the highway. Reasonable prices, although it would have been nice to have a discount for family in hospital. Bonus (for me) is a shower. I really hate when hotels have a combo shower/tub. Being a diabetic, I don't have much feeling in my feet and I find I slip around too much in a tub. During my stay the boiler died (room heat). Upon notification, the staff brought over a heater to keep the room nice and toasty. I do wish there was a more comfortable chair in the room. I will be staying here again in the future. read more

Yeah, smart, clean lodging with real coffee cups, and no plastic crap bottles of soap etc... If you are grossed out by the garbage one produces at any affordable chain hotel this is a great place to stay if you are visiting Bellingham or have out of town guests and live in a small place. It used to be 'The Lions Inn' now, the old hotel has been up-cycled into a neat contemporary funky place. Thanks whoever put so much thought into this redesign. read more

Everything about this place is amazing ! I really appreciated the customer service, it was so refreshing to actually have a conversation other than being asked for my last name . My room was very clean and modern. Another highlight for me was the bathroom , it felt as if I were back home . It's nice to be able to sit outside your room or enjoy the fire pit . The coffee was very good and they had a great tea as well. I will be coming back to stay here for my future trips ! read more

The Heliotrope is a perfect little urban oasis in Bellingham. It's a throwback to the old motels of yesteryear but with a contemporary, clean flair. The bed was super comfortable and they even had a real fire pit going in the evening. Parking is made easy with an assigned spot right outside the door. read more

I love the vibe of this place. Great location, exceptionally clean and cool rooms. If I had more time I would have checked out the fire pit and communal area more. read more

This is the second time we've stayed at Heliotrope and will stay there the next time we are in Bellingham. Love the location in a neighborhood, bright rooms, comfortable bed and wonderful staff. I made a mistake with the dates and got there to not have a reservation. Chris was great in getting a room ready for us and then let us stay a little past check out time. We'll be back. Thanks. read more

Very nice hotel. Good location, quiet, child and pet friendly, rooms artistically decorated and comfortable, lots of light, friendly helpful staff. We always stay here when we come to Bellingham. read more

This hotel is so awesome. Its mid-century design drew us to the place, and the room was clean, functional, and I loved the self-check-in process. The air conditioner was needed for a muggy night, and the room stayed cool throughout. The bed was super comfy and the mini fridge in the room is always a nice touch. We brought our pets, and the hotel was very accommodating to them - there are special rooms set up for those who are bringing their fur babies, so make sure to let the front desk know when making the reservations (its a $27.67 fee, with tax). The hotel is close to walkable breweries (Menace, Melvin, and Goods Local) and it is near to downtown Bellingham (semi-long walk or a short bike ride). We will definitely stay there again! read more

This recently updated hotel is the best blend of mid century modern, clean, and comfortable. Stopping in for an unexpected evening in Bellingham we were originally attracted by the great location, free parking and well kept look. The staff was extremely helpful, giving us a room tour before booking. There's local Bellingham Coffee Roasters coffee in the lobby and multiple flavors of organic tea, as well as board games to borrow. They even sell bamboo toothbrushes if you need. Getting to the room we were impressed by the spacious layout, the full mini kitchenette and the modern updated (hello USB wall outlets). They offered to deliver French press coffee so that we could make morning coffee, but after a wonderful, deep sleep in the dreamy bed, I was so well rested I really didn't need the caffeine boost (but of course I still had a cup because it's really that good). While I was originally worried about a bit of road noise, I quickly fell asleep and didn't notice a thing - they do provide ear plugs just in case. So if your looking to book a relaxing evening away, you'll easily find comfort in this cozy, convenient place! read more

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Love this place. Little details make it so comfortable. They leverage technology to keep communication clear with well timed emails. The room number and key information is given before check in. The lobby has a lovely warm fire, really special tea and other hot drinks. They have a fire pit too. The rooms are spacious, clean and quiet. The sheets are the nice hotel quality and the bedding is perfect. We get a room with an extra fold out couch and it opens into a big, bed that is as good as a real bed. I want one for my home. The room design is modern and relaxing. WiFi is fast and free. Location is convenient. And the staff is very helpful and efficient. Since my son is a Freshman, I'll be visiting Bellingham regularly. So glad we found the Heliotrope. read more

Really enjoyed my stay here. Rooms are clean and very tastefully decorated. The establishment has a strong community vibe and the customer service is amazing. Would definitely stay again! read more

A few times a year we pop down to Bellingham. I have stayed at quite a few different ones over the years but wouldn't hesitate to come down here again. Initially, we were allocated room 6, but when we turned up at 7 pm, there was a workman working on the room next door, and the walls are thin. I went to the hub and the lady apologised and upgraded us to Room 2. We eventually got the heater working (there needs to be instructions!) The room is super cute but it is noisy, with road traffic and the occasional train (I personally can't sleep with earplugs in my ear) The only criticism I had is that there was no shower curtain, so we soaked the floor...sorry! I like that you can leave notes on the back of the door in chalk. We will return! read more

We absolutely loved our stay at the Heliotrope Hotel! If you are in Bellingham and looking for a modern yet cozy place to stay...this is the real deal! We loved the fire pit where we could hang out with our family each night and meet other guests. The staff was excellent and I just can't say enough about our stay. Thanks to all! read more

Last minute stop. Nice room. Front desk was professional and helpful. We will stay here again. Parking right by room was great!

I still have not heard more from the management about this. I'm not lowering my rating but cannot stress enough how shocked I am by this event. I wanted to come back. read more

We loved this hotel (actually a motor court motel)! We like places that are unique and aren't chains alongside the freeway and Heliotrope did not disappoint. It is in an actual, quiet neighborhood which was great for walking the dog. Very clean, spacious room. Loved the bathroom with its very nice fixtures. My husband is a typical coffee snob and, as others have stated in their reviews, he said that the lobby coffee was quite good. I also liked listening to the trains in the distance (Heliotrope provides ear plugs on the nightstands for those who aren't as enamored). read more

Very modern, clean, bright, and comfortable. Probably the best place to stay in Bellingham. Incredibly kind and attentive staff. Loved the outdoor fire pit! Comfortable beds too! read more

We enjoyed a peaceful Thursday night at the Heliotrope Hotel

Had a really great last minute stay here. The location is perfect, bed and room were so comfortable, and the staff are all so friendly! Would absolutely stay here again. read more

Adorably renovated hotel is everything you're looking for in a bellingham getaway. My friends and I stayed in the Cascades room which featured a queen bed, well stocked full kitchen, pullout couch, and bathroom complete with a modern shower and some wonderful smelling hand soap. You could potentially check in/check out with zero staff interaction, but if you had a question the staff was helpful, friendly and provided tons of recommendations for things to do and see nearby. The Heliotrope is a pleasant 20 minute walk from downtown, perfect for a sunny afternoon stroll or warm night wander. read more

This place came highly recommended so I was disappointed that a hip newish hotel would give me the immediate impression of being run down as soon as I opened the door. Many of the carpet squares were filthy and some were torn. I thought that the beauty of those was that they could be easily replaced! The caulking in the bathroom tiles looked funky as well. I liked the combination lock but would have felt safer with an additional dead bolt. The pillow top mattress was way too billowy for me but the linens were nice and fresh. You have to request housekeeping. The woman at the front desk was friendly and the free coffee available to guests was good. read more

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Huge rooms, easy check in and incredibly modern but comfortable decor. I loved staying in this room, though I fear the price point might be a bit high in comparison to other hotels in the region. Love their partnership with Melvin as well. Happy they are here, hope they stay! read more

Extremely disappointing! This is our third visit and we booked a king size suite room and pre- paid in advance. When we arrived right at 3 pm check in time they had given our room to someone who had " already" checked in!?!... even though checkin time was 3pm!!! They switched us to a room with a double bed without notifying us in advance! Nor did they refund us in advance! This is totally unacceptable ! Hardly the way a repeat customer should be treated ! Especially to find out when we arrive right on time that our room has been switched! Had we wanted a small room with a double bed we would have booked. We called 3 times prior to our arrival to confirm that we had a king suite and we were bringing our small dog ( who came with us the prior 2 times as well). Each person confirmed the room and acknowledged this was a pet friendly room and it was no problem at all. We wanted to make sure the room was pet friendly as we had not stayed in the king suite the other two visits... Again.. " absolutely... you are confirmed in the Flora Suite. We are thinking great.. cant wait to stay there again!! Lovely customer service! We arrive, the room has been changed, no refund given and the front desk girl could care less about us!! First she claimed people checked in before us?!?... how is that possible when the earliest check in time in right now?? My husband begins to explain the situation.. she interrupts him and says she doesn't know anything about the previous calls because she did not talK to us!?!?!?! Okay... you are correct ... we did nnot talk to you but we have an email confirming the reservation for the King suite and verification of the charge. Again, she says she doesn't know anything about it... never says I'm so sorry for the misunderstanding... nothing... we will reduce your room rate... nothing!!! Extremely bad customer service!!! Then my husband says you need to credit my card for the difference then f you are not giving us the room We paid for...again.. no apology ... just says she knowS nothing about it????? Really????? You are the front desk!! Call your manager if you know nothing about it!! We showed you all the documentation needed... figure it out... if you gave our room away... give us another king room suite!!... again .. no apology... no room available other than a small double room! We checked in... she refunded us 11 dollars... way less than the difference. Our daughter lives in Bellingham and we would have continued to recommend friends & family tt stay at the hotel, but because of this terrible situation with unacceptable customer service and treatment... we will never stay here again or recommend to anyone! read more

We loved our stay at the Heliotrope! I can't wait to visit again. It was our first visit to Bellingham so we didn't really know what to expect. Being close to restaurants, breweries and coffee shops was important to us. The bed was very comfortable and our room was clean. The decor had a nice PNW charm! read more

We loved staying here as our base for skiing at Mt Baker and exploring Bellingham. They were so kind with our doggo and we really enjoyed chatting with Josh in the main office. Really appreciate the provided growler in the room and the recommendations for breweries and eateries. The room was clean and very cozy, and within walking distance to several outdoor beer gardens. All in all, a very comfortable place to stay during a pandemic. Thank you! read more

We've just stayed in 19 hotels in 5 countries in 23 days and Heliotrope stands out as being particularly nice. I dealt with three staff members during my brief stay, and all were friendly and helpful and delightful to deal with. The refurbished motel rooms are very thoughtfully appointed without being aggressively designed. Little touches like the bluetooth speakers for your devices are really nice. The mini-fridge had an empty growler from a very-nearby local brewery that could be filled for $8, and I thought that was really cool, and a great way to involve guests in the community. My loved one grumbled a bit in the morning that we had to go to the reception area for coffee, but it was the end of the very long trip and he was grumbling about lots of stuff at that point. The reception area is great, and anyway personal coffee pots are available for the room on request. There were lots of towels, which you might not appreciate unless you've been in, say, a damp echoey Moroccan hotel with, bizarrely, no towels at all even though towels are specifically advertised, and you can't make anyone understand what you want, so you wind up drying yourself off with a dirty shirt. Thanks for the piles of nice towels, Heliotrope! For reals appreciated. Also and most importantly, the pillows were the most comfy we encountered on this trip. Good for stomach AND side sleeping. And the bed was top 3, easy, for comfort. People never can seem to agree on what makes a bed comfortable but we were pleased and grateful to sink into it. We were strictly visiting family, but if you're visiting Bellingham to see the city you can't do much better for location. It's right by downtown, and close to Fairhaven, too. read more

Awesome place! Great location in a beautiful historic neighborhood a mile from downtown and on a bus line. Very friendly service. Nice and simple accommodations with perks like a fire pit out front and a growler that can be filled at nearby Melvin Brewing. Bellingham rocks and this is the perfect spot to stay here. One thing to know - you will hear the trains, as the tracks are only about half a mile away. I think it adds to the ambiance but good to know if you're a light sleeper. Overall, a great alternative to the Hilton and Best Western type of places if you want to live like a local for a few days. I'll be back. read more

Awesome place. Very cozy and clean. I loved the aesthetic, and the bed was so comfortable. Had a great experience. Would definitely stay again. read more

Such an adorable little place. The modernized retro feel is funky and fun.

A wonderful, modern place to stay. PNW decor with little charming touches such as the tiny rock stack by the tv and of course the chalk paint door! The hub is welcoming and comfortable and the fire pit is a winner even in the rain! read more